O
okienotary
By golly, JoAnn's a pretty smart gal. Your "excel /s" advice worked and ms
office is now working fine. Thanks.
office is now working fine. Thanks.
JoAnn Paules said:I know you bought it "online" but from whom?
I gave you several suggestions below the part about it being on the disk.
Did you try any of those?
--
JoAnn Paules
MVP Microsoft [Publisher]
SallySue said:I purchased the product key online. As I stated previously I do not have a
CD. This was pre-loaded on the PC. I 'KNOW' it was asked MANY times
previously but none of the fixes worked hence asking again. Guess no one
knows how to fix the problem. Thanks for trying
JoAnn Paules said:Who did you pay for Office? You should have the Office CD - that's where
that file is located. It may also be on your your hard drive's Local
Install
Source. See http://support.microsoft.com/kb/830168/ for more info on
that.
This particular question has been asked MANY times.
You should also read:
How to convert an Office 2003 Trial edition to a full retail edition
http://support.microsoft.com/?kbid=831023
The following has also been suggested in past threads.
If you do not have the installation cd and want to solve this issue,
follow
these steps: (works most of the time with all sku.cab files)
1. Click on start==>run==>type "excel /s" without quotations and click
ok.
2. Once Excel is up in safe mode with the error message in front, hold
down
ctrl+Alt+Delete keys on your keyboard to bring the task manager up.
3. Click on the processes tab==>look for msiexec.exe (only the one next
to
your user name), click on it and end the process.
4. Excel should be running without an error message now==>close Excel in
safe mode==>reopen it one more time in safe mode to check if it is
opening
with no error message.
5. Close Excel /s and open Excel normally, it should work fine.
--
JoAnn Paules
MVP Microsoft [Publisher]
I just bought an HP Pavilion a1560n. I didn't get any CD's with it. It
had
Microsoft Office 2003 pre-installed on it. I purchased a product key
and
when
I enter it, I get an error message that it can't find SKU112.CAB. How
do I
fix this?