unable to export Outlook 2007 address book email address

[Karl Timmermans]

Is there a reason for the aversion to simply opening a contact folder and
selecting contacts from within the folder? The simplest, easiest and also
the correct way to deal with contact information. Select "Contacts" under
the Folder list - shows you all your contact folders, select the folder you
want to work with and proceed accordingly to add/change/delete information.
You do not edit or import information via the AddressBook in the normal
course of events. Seems however, everyone is completely fixated on using
the "AddressBook". To repeat one last time - AB's do not "contain any
information" - contact folders do - AB's "represent" information contained
in contact folders that are assigned to it.

As for your summary
A1 - Add new entry (how is this different from "saving"?) - how is this
different from B3 "cannot add new entry"? - there is only one way to add a
new contact and that is via the contact window - enter the info and click
Save.
*** re:adding/editing contacts - see opening paragraph to this post

A2 - Asked this question already - what does "save, retrieve, transfer"
mean exactly? (how is retrieve different from "edit each entry" - you can't
edit something unless it's retrieved)
*** re: adding/editing contacts - see opening paragraph to this post

B1 - you mean you are clicking on it and the normal contact windows opens
up - letting you edit the info and then saving the changes?
*** see opening paragraph to this post

B2 - export/import this folder - how is this folder different from any
other? - just the default contact folder that appears - but this has
nothing to do with the folder selection during the export process

B3 - adding new entry - so what exactly happens when you click on the "NEW"
button after you select Go Contacts which displays the default contact
folder in the default view for the folder?

B4 - there more entries here compared to OAB - see previous post(s) about
what an OAB is and what should be checked.

As for not changing settings, not being able to import/export,
discrepencies with OAB etc - have provided the instructions and what to
try/do along with a variety of questions- absolutely none of which have
been responded to. The same thing is repeated over and over again in
reference to the OAB to the exclusion of all else. If the decision is to
not confirm the most basic of elements and continue to do things that
do/are not working for you - very little that anyone can do to assist.
Following the instructions provided does not constitute "changing settings
in the office" and doing the same thing over and over again is not going to
provide different results. Nothing is going to change.

In any case - wish you all the best.

Karl

--
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com

Karl, OK, thank you for your help. we found:

A. In Outlook 2007, tools - address book - Address Book: Contacts
(Control+shift+B)
1. we can edit each entry. We can add new entry
2. we cannot save or retreive or transfer

B. Go - Contacts - Control+3 - current view by [x] outlook data file
1. we can edit each entry.
2. we can export and import this folder
3. we cannot add new entry.
4. there are more entries here compare to OAB.

In the OAB (Ctrl+Shift+B) tools-options: addressing panel
- show rhia address list first: contacts
- keep personal address in: contacts
- when seeking email check name using these address list in the
following: contacts

Our boss told us not to change the system settings in the office. So far,
I assume we are unable to correctly use Outlook address book, but I
assume Microsoft did not design this in a friendly manner.

Think your post overlapped with my previous reply so this is going to
contain duplicate info. In any case, to try and keep this as simple and
as short as possible.

#1 - Contacts are saved to a contact folder. The default contact folder
is (default contact folder is one that is located in the same folder
tree as your Inbox) is (should) automatically checked with "Show this
folder as an e-mail address book" - right click contact folder -->
properties --> Outlook Address Book tab. Any folder can be added to the
Outlook Address Book (OAB) in this fashion - ergo - more than one
contact folder will appear in the AddressBook folder list (this refers
to the drop down list - top right side when you open the Outlook Address
Book).

#2 - The AddressList is "purely" a representation of the contact folders
that are flagged as members - the "critical" thing when selecting a
contact from the OAB is making sure that you are selecting the contact
from the correct contact folder. In your case - it sounds like more than
one contact folder is part of the OAB and if you look at the drop down
list - there will be more than one entry with the same folder name (i.e.
"Contacts" listed more than once) - one or more of which you don't want
and which is probably the source of the invalid data.

Thing to check - when in OAB window - from the OAB menu bar click on -->
Tools --> Options - get rid of any folders you don't want in the OAB.

#3 - As for Go Contacts - that will show the default contact folder but
that folder may not necessarily be the first on the list of folders in
the OAB. That also has nothing to do with the export issue.

#4 - Re: Export folder/issue - already provided the instructions as to
what needs to be done as a starting point to verify that Outlook in and
of itself has no problems. Once that's confirmed, you have the solution
to correcting all other machines. Will leave how your office got to the
current problem point to others.

Karl

--

 

[Amy Jones]

Thank you Karl. OK understood.
May be we should learn to use Go-Contacts (Ctrl+3) from now on.
We cannot add new or rename contact item to this contact folder.
Yes, we can delete item and change name and email in item.

 

[Karl Timmermans]

Amy, you keep restating the same things over and over again but do not
answer any of the questions posed or acknowledge even trying anything
suggested.

Have no idea what you mean by "rename this item" nor have you addressed
what is meant by "save, retrieve, transfer" (or anything else that has been
asked).

Without explicitly stating the exact steps you are following and what
exactly it is that you are looking at, nothing new that can be added to all
of this that hasn't already been mentioned in previous posts.

Am curious about the following,
#1 - Do you have the Navigation Pane showing in Outlook? (From menu -
View --> Navigation Pane --> Normal) so you can select a contact folder
directly?
#2 - Do you have the "Standard Toolbar" showing that contains the NEW
button? (from menu - View --> Toolbars --> Standard) - which is how you
would add/save a new contact in a contact folder
#3 - How long has your office been using Outlook?

Have the sinking feeling that this whole thing revolves completely around
the first 2 questions.

Karl

--
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com

 

[Amy Jones]

Karl, our boss did not permit us to make changes to the outlook settings to
do the tests you suggested. No there is no navigation pane. Everyone in this
office must use Outlook the same way. We have been using different version
of Outlook Express then Outlook for close to 10 years. No we do not use the
toolbars.

 

[Karl Timmermans]

You have seriously got to be kidding (but unfortunately I know that you're
not, nobody would make that up - so painfully sad). This certainly explains
the communicaton disconnect. Will refrain from commenting on your boss's
overwhelming intellectual prowess given that this is a family oriented
platform.

After <Go Contacts> - from menu bar --> File --> New Contact -to add/save
contact.

As for anything else, don't know what you are trying to do so can't offer
any suggestions. In addition, am personally not a "minimalist" and have no
burning desire to figure out needless alternative methods to everything -
life is far too short so will leave that to others.

In short - given everything so far, your problems are not that:
1) Outlook doesn't work
2) Outlook is designed to be "un-friendly"
3) You can't do what you need to do in Outlook

Your problem is your "boss" who sounds like a person who believes that
everyone should remove the steering wheel in their vehicle so the driver
can have more room. Similarly, if there is a problem with a vehicle, the
way to getting something fixed is not by telling the mechanic that
absolutely nothing can be touched, tested, or changed.

If limitations are to be imposed on what can and can't be used in Outlook,
it might be a plan for everyone to be provided with the answers on how to
get things done (which seems to be missing from this particular
repertoire). There is a great deal of merit to maintaining operational
consistency within an environment but the secret to that is that the
"right" operational procedures need to be in place and everyone having
access to them.

Karl

--
____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - QuickPort/DataPort/Exporter/Toolkit/Duplicate Contact Mgr
"Contact import/export/data management tools for Outlook '2000/2010"
http://www.contactgenie.com

 

[jeffery nesselrotte]

try to export outlook 2007 vista to outlook2010 can anybody help?

We are using Vista Outlook 2007 in our office.
We use the address book inside the Outlook 2007 to set the outgoing email
address.
In the Outlook 2007, we try to export the address book person name and email
address.
We tried all methods, but the email address field in the exported file are
always empty.
What did we do wrong? Thank you.

On Saturday, January 16, 2010 8:59 PM Milly Staples [MVP - Outlook] wrote:
You do not export from the Address Book - you export from the Contacts
folder.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Amy Jones asked:

| We are using Vista Outlook 2007 in our office.
| We use the address book inside the Outlook 2007 to set the outgoing
| email address.
| In the Outlook 2007, we try to export the address book person name
| and email address.
| We tried all methods, but the email address field in the exported
| file are always empty.
| What did we do wrong? Thank you.

On Monday, January 18, 2010 5:05 PM Milly Staples [MVP - Outlook] wrote:
Simply exporting to a .csv format requires no field mapping - why are you
doing it? Simply take the default output and edit it after export if you
want but do not mess with the process.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Amy Jones asked:

| Yes, you are correct. The export outgoing folder is from "contact".
| The field map I selected was name, email and email address.
| The output export to type of file is CSV or xls or txt.
| Looking at the output: all the name fields was corrected filled in.
| But all the email and email address fields are empty.
| What did I do wrong?
|
|| You do not export from the Address Book - you export from the
|| Contacts folder.

On Thursday, January 21, 2010 7:19 PM Amy Jones wrote:
Karl, thank you. I submitted your instructions to my boss and request his
approval to make changes to our systems.

I am confuse with your terms of "contact folder" and "address book".

In Outlook 2007, click tools - Address Book (Control-Shift-B) - is the
"Address Book: Contacts" we are using. When we write message, the To: CC:
fields are filled automatically with the email address from this address
book. We do not know how best to save, retreive, transfer, this address
book.

So, we think this is part of the contact folder. So, we export the contact
folder by:
file - import and export - Export to a file - Comma Separated Values
(Windows) - Contacts (select this folder only) - save exported file as:
adbk.csv - The following action will be performed [x] Export "Contacts" from
folder:Contacts - Map custom field - Default Maps (select all fields) -
finish

This file has multple old previous deleted name entries and all emaild
address are empty.

What did we do wrong?

On Thursday, January 21, 2010 7:46 PM Amy Jones wrote:
Karl, we found it.
In Outlook 2007, can you please tell us the difference in two different
places:
1. tools - address book - Address Book: Contacts === we are unable to save
or retreive this address book
2. Go - Contacts - Control+3 - current view by [x] outlook data file == this
is the one being exported from the contact folder.

we only want to automatically fill the email addresses in the To: and cc:
fields in writing our messages.

Which of of this two should we use?

A. In Outlook 2007, tools - address book - Address Book: Contacts
(Control+shift+B)
1. we can edit each entry. We can add new entry
2. we cannot save or retreive or transfer

B. Go - Contacts - Control+3 - current view by [x] outlook data file
1. we can edit each entry.
2. we can export and import this folder
3. we cannot add new entry.
4. there are more entries here compare to OAB.

In the OAB (Ctrl+Shift+B) tools-options: addressing panel
- show rhia address list first: contacts
- keep personal address in: contacts
- when seeking email check name using these address list in the following:
contacts

Our boss told us not to change the system settings in the office. So far, I
assume we are unable to correctly use Outlook address book, but I assume
Microsoft did not design this in a friendly manner.

 

[Evan Platt]

try to export outlook 2007 vista to outlook2010 can anybody help?

Did you really need to quote 660 lines of a 1 year old message to ask
a question with absolutely no information?