Unable to install Office 2003; FP 2003 or any 2003 viewer other than PowerPoint 2003 Viewer

[Mike Walsh]

The symptoms are that the installation calls for the Product Key (I am using
MSDN versions) and then the installation just dies. This happens for Office
2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003 Viewer (and if I
remember right the Excel 2003 Viewer) although the Power Point 2003 Viewer
does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows SharePoint
Services and SQL Server 2K 3a. That however is not the problem as FrontPage
2003 was installed (and worked well) on it. [I am now hugely regretting
having removed that as part of my efforts to install other parts of Office
2003 !!!]

Does anyone have any additional selections apart from the Windows Installer
CleanUp Utility. [Re-booting after one of these installation tries always
gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Mike Walsh]

Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland

This seems likely to be a "feature" of Windows 2003 Server SP1.

Certainly after removing that, I am now (at this moment) seeing (on
installing Office 2003 *again*) screens I haven't on previous attempts on
this machine.

(and that copy of FP 2003 that was previously installed was probably
installed prior to Win 2003 Server SP1)

I will confirm in a reply to this message if that was indeed the solution.

(Posting now to possibly save other people's time needlessly)

Mike Walsh, Helsinki, Finland

The symptoms are that the installation calls for the Product Key (I am
using MSDN versions) and then the installation just dies. This happens
for Office 2003 Pro; OneNote 2003 and FP 2003 - also for the Word 2003
Viewer (and if I remember right the Excel 2003 Viewer) although the Power
Point 2003 Viewer does install OK.

I have tried using the Windows Installer CleanUp Utility

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

with no effect (once re-booting after the run; once not)

This routine is suppose to asked you to specify what it wants you to tidy
up. It doesn't. But goes right into Finish saying "according to your
specification" (or similar words).

This machine is a portable running Windows 2003 Server; Windows
SharePoint Services and SQL Server 2K 3a. That however is not the problem
as FrontPage 2003 was installed (and worked well) on it. [I am now hugely
regretting having removed that as part of my efforts to install other
parts of Office 2003 !!!]

Does anyone have any additional selections apart from the Windows
Installer CleanUp Utility. [Re-booting after one of these installation
tries always gave WMI errors so this was something close.]

Mike Walsh, Helsinki, Finland

 

[Bob Buckland ?:-\)]

Hi Mike,

Hmmm. Was the Windows Installer v3.1 critical update installed
after SP1 was in place?

=======
Just to confirm.

Removing Win 2003 Server SP1 made installing Office 2003 Professional
possible again.

There were no other changes made between a non-possible and a possible
installation.

(Running under Administrator in all cases)

Mike Walsh, Helsinki, Finland >>