No, I don't treat novices like morons - but by your response, you apparently
hold them in very low esteem and underestimate their ability to learn. If
it is that hard, then the lack is in the teacher, not the student. How hard
can it be to tell people to turn on hidden files and folders in Windows
Search? And not just for Outlook files either.
Seems your nit is poorly picked.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question:
http://support.microsoft.com/KB/555375
After furious head scratching, jimmy fallon asked:
| For me it's a breeze. But I teach HUNDREDS of people how to use
| computers, for a living. And the people I teach are afraid of their
| computers. And there are a LOT of them. And they are afraid to ask
| for help because of answers like that. They feel stupid.
| Have you ever tried to teach someone who doesn't know as much as you
| do, how to do your simple 3 steps? I'm guessing your the type that
| runs out of patience with those folks and calls them morons behind
| their backs.
|
| Me: Mrs. johnson, why don't you just locate your .pst file?
| Mrs. Johnson: what's a pst file?
| Me: it's the file that contains all of your Outlook information.
| Mrs. Johnson: how am I supposed to know that?
| Me: oh, well all you have to do is call microsoft on the phone and
| ask them whatever you need to know, and after 15 minutes of talking
| to someone you can't understand they will tell you to just copy and
| paste your .pst file after locating it in the
| C:\Users\Jimmy\AppData\Local\Microsoft\Outlook directory
| Mrs. johnson: what's a directory?
|
| It's funny you guys think these people are idiots, and I know who the
| idiot really is. The one who decided that there should not be a
| "File, Backup" command in Outlook 2010.
|
| jf
|
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| The only backup I have ever needed was a simple three step process.
||
|| 1. Locate your .pst file
|| 2. Copy
|| 3. Paste in your favorite location.
||
|| How hard can it be?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| ALWAYS post your Outlook version.
|| How to ask a question:
http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, jimmy fallon asked:
||
||| Answers like the first 2 are the reason some people hate computers.
|||
||| The ability to click on "File, backup" should NOT be a luxury, it
||| should be standard.
|||
||| Sure I can hunt around for my .pst file, but this is 2010, I
||| shouldn't have to. I should be able to click on "file, backup"
||| because, if everything in the world were to explode tomorrow, I
||| would still be happy if I had my Outlook file.
|||
||| And for the third reply, no, the free downloadable utility (from
||| microsoft.com) that was available for every single version of
||| Outlook I have ever used is NOT available for 2010, and the
||| previous versions do not work.
|||
||| Anyone else have a good answer? Developers or like minded thinkers
||| need not apply...
|||
||| jf
|||
|||
|||
||| "LD5SZRA" wrote:
|||
||||
|||| For Outlook 2010 the utility hasn't been released/updated yet but
|||| I suspect the old utility (link below) might work but I haven't
|||| tried it yet as my current system hasn't got Office 2010:
||||
||||
||
<
http://www.microsoft.com/downloads/...3A-B7D0-4B16-B8AF-5A6322F4FD01&displaylang=en>
||||
|||| The old utility was for Outlook 2007/2003/2002 and I suspect 2010
|||| needs to be added at the front.
||||
|||| hth
||||
||||
|||| jimmy fallon wrote:
|||||
||||| Just curious, where is the backup command or download for it?
|||||
||||| And, why isn't this feature included in Outlook for the last
||||| DECADE? It seems to me that it's the single most important
||||| feature to have. Anyone?
|||||
||||| jf
||||
|||| --
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