Hi Alan,
The /a switch for troubleshooting as it will start Word with its
default settings.
If you didn't encounter the issue when starting Word with the /a
switch then the likely cause is either a setting you have turned on or
you have an add-in intercepting your copy/paste commands.
Since I don't know of a Word setting that would cause this, you should
rule out add-ins first:
- Start Word without using the /a switch.
- Go to Tools/Templates and Add-ins and see if you have any add-ins
listed.
- If so then deselect them one at a time (if more than one) and try
copy/paste.
- If you do not encounter the behavior then you've found the add-in.
The add-in will be located in either your Word Startup folder or
Office\Startup folder. The location of the Word Startup folder can be
found by going to Tools/Options/File Locations and the Office\Startup
folder is located in the Office installation path. You can also use
Windows Search to locate the add-in as well.
If the above steps do not resolve the issue then exit Word and try
moving all add-ins from the Startup folders. I've found occasionally
deselecting them in the Templates and Add-ins dialog box doesn't
always fully disable them.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
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http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/