Why does the confiuration wizard run every time I start Word 2007

  • Thread starter Chad Garber (no longer disgusted)
  • Start date
C

Chad Garber (no longer disgusted)

Why does the confiuration wizard run every time I start an Office 2007
standard application. This is insane. I thought eventually the wizards would
chill out but no luck. Every time I start Word, excel or even an 3rd party
program that uses Office 2007, the wizard comes on.
 
T

Tim

Try running a repair of Office setup. I believe it is an option when you
insert the Office 2007 CD/DVD in the drive.

Tim



"Chad Garber (no longer disgusted)"
 
C

Chad Garber (no longer disgusted)

I have. I have even completely removed every little hint of any kind of
office program on my computer and then cleanly installed office 2007 and it
still does the exact same thing (on both my computers-both having Vista). The
repair has no effect on this problem. Thanks though.
 
U

U Guess

I have. I have even completely removed every little hint of any kind of
office program on my computer and then cleanly installed office 2007 and it
still does the exact same thing (on both my computers-both having Vista). The
repair has no effect on this problem. Thanks though.
Click to expand...

I have exactly the same issue. For me it appears to affect Word and
Excel, but not Outlook. I have the Enterprise 2007 edition installed.

I've seen lost of discussion about this issue elsewhere but no one
seems to have an answer. I've tired a few things buut almost at a
point now that I am considering re-installing Vista.

For info, I previously had the Standard 2007 Trail installed. I wonder
if this is related.

Has anyone been able to fix this annoying problem?
 
C

Chad Garber (no longer disgusted)

Actually, that is what my computer is doing as well: Excel, Word, etc makes
the wizard start but Outlook does not.
 
G

Gerry Hickman

Hi,

If you want help with this, post your Application Event logs related to
dates/times of starting Office.

Please post them as plain text.
 
G

Gerry Hickman

Hi,

Everyone who is having this problem appears to be running Office
Enterprise 2007? Is that right?

I guess it's a bit rich to call it "Enterprise" if the apps don't even
start properly:)
 
C

Chad Garber (no longer disgusted)

No I am running Office Standard 2007.

Gerry Hickman said:
Hi,

Everyone who is having this problem appears to be running Office
Enterprise 2007? Is that right?

I guess it's a bit rich to call it "Enterprise" if the apps don't even
start properly:)
Click to expand...
 
C

Chad Garber (no longer disgusted)

Disk Diagnostic — Errors in system event log
The Disk Diagnostic found evidence of hardware errors. Instability in your
Microsoft Office programs may be the result of these hardware errors.

This result occurs if one of the following has happened recently:

The Self-Monitoring, Analysis, and Reporting Technology (SMART) feature of
your hard disk has found errors. SMART is a feature that some disk drive
manufacturers provide to give users advance notice of potential hard disk
failure.
Microsoft Office Diagnostics has found blocked-out (failed) sectors on your
hard disk.
Microsoft Office has had trouble accessing files from the hard disk; it
needs these files to function properly.
We recommend that you do the following:

Check the results of other diagnostics, and follow the instructions for
resolving any issues that the diagnostics have reported. After you resolve
those issues, run Microsoft Office Diagnostics again to see if this Disk
Diagnostic issue is resolved.
If you continue to get this result, contact someone, such as the vendor of
your computer or hard disk.
 
U

U Guess

Try and use the Windows Installer Clean Up Utility and see if it will solve this issue with the configuration wizard.http://support.microsoft.com/kb/290301
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.






- Show quoted text -
Click to expand...

No good. I tried the Clean up tool (kb290301) and still get the
"configuration wizard run every time I start an Office 2007
standard application".

I posted in the other thread:
http://groups.google.co.uk/group/mi...4550a/a2c920286a9a95ce?hl=en#a2c920286a9a95ce


That 'HKEY_CLASSES_ROOT\.pip\' has some sort of permissions problem.

Any ideas???
 
C

Chad Garber

Gerry Hickman said:
Hi,

If you want help with this, post your Application Event logs related to
dates/times of starting Office.

Please post them as plain text.
Click to expand...
Disk Diagnostic — Errors in system event log
The Disk Diagnostic found evidence of hardware errors. Instability in your
Microsoft Office programs may be the result of these hardware errors.

This result occurs if one of the following has happened recently:

The Self-Monitoring, Analysis, and Reporting Technology (SMART) feature of
your hard disk has found errors. SMART is a feature that some disk drive
manufacturers provide to give users advance notice of potential hard disk
failure.
Microsoft Office Diagnostics has found blocked-out (failed) sectors on your
hard disk.
Microsoft Office has had trouble accessing files from the hard disk; it
needs these files to function properly.
We recommend that you do the following:

Check the results of other diagnostics, and follow the instructions for
resolving any issues that the diagnostics have reported. After you resolve
those issues, run Microsoft Office Diagnostics again to see if this Disk
Diagnostic issue is resolved.
If you continue to get this result, contact someone, such as the vendor of
your computer or hard disk.
 
B

Bob Buckland ?:-\)

Hi C.S.,

Is this a Vista 32 bit or 64 bit installation? The Registry key you mentioned, HKEY_CLASSES_ROOT\.pip\
wouldn't necessarily be used by Office (which is 32-bit) in a Windows 64-bit environment, even if it's there and could create a
permissions issue.

These steps may be helpful to you in resolving this (have one prior instance that was resolved through these)

1- Reregister MSIEXEC (.exe) [MS Windows Installer]

2- Uninstall Microsoft Office 2007.

3- In the registry take ownership and delete the following key: HKCR\WOW6432Node\.pip

4- Install Office 2007 again (might want to restart the PC first).

=====================
No good. I tried the Clean up tool (kb290301) and still get the
"configuration wizard run every time I start an Office 2007
standard application".

I posted in the other thread:
http://groups.google.co.uk/group/mi...4550a/a2c920286a9a95ce?hl=en#a2c920286a9a95ce


That 'HKEY_CLASSES_ROOT\.pip\' has some sort of permissions problem.

Any ideas??? >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
G

Gerry Hickman

Hi Peter,

Peter said:
Try and use the Windows Installer Clean Up Utility and see if it will solve this issue with the configuration wizard.
http://support.microsoft.com/kb/290301
Click to expand...

Why do you recommend this tool for this behavior, I don't understand...

I thought that tool was for cleaning up a corrupt MSI database after a
failed uninstall?
 
G

Gerry Hickman

Hi Chad,

I asked for your Application Event Log, that looks like your System
Event Log?

Either way, it looks like you've got bigger problems than Office 2007.
This warning is saying your hard-drive is heading for a crash!
 
U

U Guess

Why does the confiuration wizard run every time I start an Office 2007
standard application. This is insane. I thought eventually the wizards would
chill out but no luck. Every time I start Word, excel or even an 3rd party
program that uses Office 2007, the wizard comes on.
Click to expand...

FIXED!

After doing a fresh install of Vista, the problem has now been
resolved for me!

My best guess was that the various beta and trial version of office
2007 had left some nasty things lying around.
 
K

kimwindsor

FIXED!

After doing a fresh install of Vista, the problem has now been
resolved for me!

My best guess was that the various beta and trial version of office
2007 had left some nasty things lying around.
Click to expand...



I'm hoping someone can help me here as I have the exact problem after
running Office XP and Enterprise 2007 together and then removing
Office XP. The OS is Vista Ultimate and I DON'T wish to re-install
the OS just to solve an Office issue. My event log has produced
numerous warnings, on of the more significant is :

Detection of product '{90120000-0030-0000-0000-0000000FF1CE}', feature
'ProductFiles', component '{6252B847-BADA-43D4-9252-E39767FA40A1}'
failed. The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist.

I tried to access the HCR\.pip\ key in Regedit and receive the
following message:

"Error Opening Key
...pip can not be opened.
An error is preventing this key from being opened.
Details: Access is denied."

I have tried the Windows Installer Clean up utility to remove all
traces of Office XP, cleaned the registry, reinstalled Office 2007
three times and still have the install/configuring messages popping up
upon loading the Office programs..
ANY information that might be helpful would possibly save me from
doing some serious damage to an otherwise new notebook and would also
be most appreciated !!!
 
K

kimwindsor

I'm hoping someone can help me here as I have the exact problem after
running Office XP and Enterprise 2007 together and then removing
Office XP. The OS is Vista Ultimate and I DON'T wish to re-install
the OS just to solve an Office issue. My event log has produced
numerous warnings, on of the more significant is :

Detection of product '{90120000-0030-0000-0000-0000000FF1CE}', feature
'ProductFiles', component '{6252B847-BADA-43D4-9252-E39767FA40A1}'
failed. The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist.

I tried to access the HCR\.pip\ key in Regedit and receive the
following message:

"Error Opening Key
..pip can not be opened.
An error is preventing this key from being opened.
Details: Access is denied."

I have tried the Windows Installer Clean up utility to remove all
traces of Office XP, cleaned the registry, reinstalled Office 2007
three times and still have the install/configuring messages popping up
upon loading the Office programs..
ANY information that might be helpful would possibly save me from
doing some serious damage to an otherwise new notebook and would also
be most appreciated !!!
Click to expand...

Well it just keeps getting better... I'm saving money on haircuts I
assure you ! My installation of OXP is now doing the same thing with
O2007 unistalled ! I cannot use either Office Suite without this
issue.
 

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