why does this error message always appear when I close a document?

[David.Thai.91]

If you are using the web interface, I don't know how you change the display
name to an alias: it certainly isn't wise to post your email address in the
open unless it is a 'disposable' address. I use Windows Mail (the Vista
upgrade to OE) and it is clearly set the name and email address to whatever
you like.

If you would like to use OE or Mail, then the server is
msnews.microsoft.com.

Document Image Writer is part of the Office suite, but if it isn't listed
under Printers, then it probably was excluded as part of the install.

What you can do is to install one of the bog standard printer drivers from
the Windows installation: it doesn't matter if you don't actually have the
printer. Try the HP LaserJet 4 driver set as the Windows default. Then run
Word and test it for a while to see if that eliminates the problem.

Terry

I'm not really sure what you mean in the last paragraph, but I checked
and I do have the Document Image Writer. Where do I find the "bog
printer driver from the Windows Installation"?

Also, I'm doing this through my gmail in Google Groups. I found
something to change my nickname, but it doesn't appear to do anything.

 

[David.Thai.91]

If you are using the web interface, I don't know how you change the display
name to an alias: it certainly isn't wise to post your email address in the
open unless it is a 'disposable' address. I use Windows Mail (the Vista
upgrade to OE) and it is clearly set the name and email address to whatever
you like.

If you would like to use OE or Mail, then the server is
msnews.microsoft.com.

Document Image Writer is part of the Office suite, but if it isn't listed
under Printers, then it probably was excluded as part of the install.

What you can do is to install one of the bog standard printer drivers from
the Windows installation: it doesn't matter if you don't actually have the
printer. Try the HP LaserJet 4 driver set as the Windows default. Then run
Word and test it for a while to see if that eliminates the problem.

Terry

I'm not really sure what you mean in the last paragraph, but I checked
and I do have the Document Image Writer. Where do I find the "bog
printer driver from the Windows Installation"?

Also, I'm doing this through my gmail in Google Groups. I found
something to change my nickname, but it doesn't appear to do anything.

 

[David.Thai.91]

If you are using the web interface, I don't know how you change the display
name to an alias: it certainly isn't wise to post your email address in the
open unless it is a 'disposable' address. I use Windows Mail (the Vista
upgrade to OE) and it is clearly set the name and email address to whatever
you like.

If you would like to use OE or Mail, then the server is
msnews.microsoft.com.

Document Image Writer is part of the Office suite, but if it isn't listed
under Printers, then it probably was excluded as part of the install.

What you can do is to install one of the bog standard printer drivers from
the Windows installation: it doesn't matter if you don't actually have the
printer. Try the HP LaserJet 4 driver set as the Windows default. Then run
Word and test it for a while to see if that eliminates the problem.

Terry

I checked in my Printers and I do have the Document Writer, but I'm
not really sure what you mean by "bog standard printer drivers from
the Windows installation".

I'm posting this through my Gmail in Google Groups. I found something
to change for my nickname, but it doesn't appear to change anything.

*Sorry if this is a double post, I don't think my last one got
through.

 

[Terry Farrell]

I'm not at all familiar with GMAIL groups: perhaps they don't permit
anonymous posting?

Go to Control Panel, Printers and set the Document Image Writer as the
Windows default printer. Then use Word for editing some documents for a
while to see if it has stopped the problem. That will prove if it is the
printer driver.

Terry

 

[Claire]

I'm not really sure what you mean in the last paragraph, but I checked
and I do have the Document Image Writer. Where do I find the "bog
printer driver from the Windows Installation"?

Also, I'm doing this through my gmail in Google Groups. I found
something to change my nickname, but it doesn't appear to do anything.

I have been getting this message as well. I found that if I just turn
my HP printer off I stop getting the message. The printer is still
plugged in and is selected as my default printer, but it is just
turned off. Easy solution.
Claire

 

[Deb]

Terry,
I tried to open the link you provided, but it is dead now.
Also, I tried changing the printers like you suggested. For me, when I asked
it to print to the xps printer and then close it, it worked fine. However,
when using my HP printer (which is networked, and offline) it gave the error.
Also, I tried to close a blank document and it closed fine.
If I tell the Word to close first, then exit word, no error. It is only when
I click on the X that it finds the error.
Do you suppose it is in regards to the HP being offline?

 

[Terry Farrell]

That was MONTHS ago. The URL has now changed but is irrelevant to this
problem.

Your problem is the HP printer driver. Please report this to HP in the hope
that the volume of complaints will get them to fix their problem.

In the mean time, the only workaround is to set a different printer as the
Windows Default and only switch to the HP when you need to print.

 

[Achilles]

Whenever I close a document, Word 2007 crashes and I get this message:


Word cannot open the file ~WRS{E1FDF6D5-783F-4417-B105-586BB16FD679}.
If it is stored on your computer, there may be a problem with yor hardware.
If the file is stored on the network, there may be a problem with the
network connection.
If you can copy the file, try saving the file in another location and
opening it there.


Then it sends the problem to MS, and then reopens Word.

Thanks Microsoft for all your help.

 

[Dale]

I have the same problem, How do you fix?

 

[Terry Farrell]

Is this the same question as above?