Windows mail 6.06 not compatible with Office Home & Student 2007??

[Steve Rindsberg]

Hi JoAnn --

I had no idea that these forums questions were answered by volunteers.
Silly me, I thought actual Microsoft people were assigned to man these boards
to answer consumer questions. They are Microsoft sites, arent' they?

Some, including this one, are provided by Microsoft so that users and volunteer
helpers can exchange information. MS staffs some of the sites/groups
specifically to answer questions from users who've paid for an extended support
contract. In other cases, MS either has volunteer moderators or perhaps contract
staff to run the show.

Here, it's strictly volunteers. All human, all the time and sometimes humans
have a bad day; rub 'em the wrong way and they snap at you. Snit happens. ;-)

I've not had occasion to use phone support ... often if you give these systems
the silent treatment, they'll give up on the automation nonsense and put you
through to a live human. If for some reason your key code isn't working, you
might want to give that a try.

First, be sure it's the key code (groups of 5 digits/letters) rather than the
product ID you're entering (or make sure it's not the product ID they're asking
for ... might be either, really)

That's
a sincere question. It never occured to me it would be "regular" people.
As for phone help which was mentioned in one of the other posts or
individualized help online, the key code on the package was rejected. I
don't know why unless Staples is selling bootleg copies.

And to LV Travel who posted below -- I didn't realize emailing my lawyer
and accountant from home constituted a breech of usage.

Garfield is not a creep. He's a very nice guy. Please remember that we are
just volunteers and that your original post in here didn't come across as
polite. Mood is something that doesn't transfer in an email and we get a lot
of people who have a sense of entitlement to a response. Tech support is
rarely free so a little kindness when asking for volunteers to help you is
ALWAYS a good tactic. ;-)

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

OK, Problem solved.

I went into Word and right clicked the Tool Bar and hit Customize Tool
Bar.
From the drop down I hit All Programs and added Send to Mail Recipient.
Now I have a working e-mail option directly in Word.
Thanks to everyone except g & o who is a real creep.

:

Hi DL --

Here's the link to the Programs Forum

http://social.answers.microsoft.com/Forums/en-US/vistaprograms/threads

There are people who identify themselves as Microsoft Engineers that post
replies much in the same way people post here.
Someone named Naveen directed me here.
I don't even remember how I ended up there.
I stumble onto these Microsoft pages and bookmark them because I have
found
that in the past I can almost never find the same page twice.
I'm giving up on this and will adjust on what I can do with the program
and
forget about what I USED to be able to do with Me.

Thanks for trying to help. I really do appreciate it.

:

I'm unsure what Programs Forum you posted to, I don't believe its a
group
hosted on the ms server
MS employees rarely post in these groups, excepting in a private
capacity.
MS provides email or phone support (a limited number of free calls) for
its
products. You need to go through the MS support site for this.

G & O -- I was under the impression that if I PURCHASED something from
Microsoft in good faith and had a problem, help would be available.
Since
phone help (and according to Peter, e-mail help -- which I NEVER
asked
for)
is NOT available (it WAS when I bought my other laptop with Windows
Me) I
logged on to the Microsoft Support site. Apparently the ONLY
assistance
offered for a PROBLEM with a product purchased FOUR WEEKS ago is
posting
on a
forum and hoping someone has a helpful answer.
If you find me a bit testy, don't answer.

:

So now you stole someone else's good name again. Go and get a life
Paddy

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be
acknowledged.

"garfield-n-odie [MVP]" <[email protected]>
wrote
in message
1. Stop whining. Nobody here or in the "Programs Forum"
(whatever
that is) OWES
you an answer.
2. Try using Method 2 in
http://support.microsoft.com/?kbid=918792
"The 'E-mail'
command is missing or is unavailable in Excel 2007, in PowerPoint
2007,
or in Word
2007".

xambicula wrote:

I previously posted this question on the Programs Forum and a
Microsoft person
said it was more appropriate to post it here.
Why a programs person can't answer a program question, I don't
know.

I bought a new HP Pavilion laptop with Vista Home Premium
pre-installed.
I bought and installed Office Home & Student 2007.
The Word program will not allow me to email documents from within
Word. I have
to send documents as an attachment. I prefer to send the
document
from Word the
way I could with my old laptop which ran Windows Me.
I have gone into Default Programs and selected Windows Mail as my
default mail
program. It never stays selected. Also when I try to e-mail a
scanned
document
from Document Manager I get an error message saying email is not
available.
I read several threads here and from what I see Office 2007 and
Windows Mail 6.06
cannot communicate with each other.

Is there a FREE Windows Mail download that WILL be compatible
with
Office 2007??
Why can't these work together??