Word 2002/XP sometimes freezes when opening in "My Documents"

[Beth Melton]

You might try the Process Explorer available for download here:
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

The only drawback to this is you'd need to leave it running and the moment
it hangs, switch to the Process Explorer and stop it. The result will be a
large amount of data. But what you'd need to look for is that occurred
immediately (or near) the hang. You can create filters to help narrow down
the amount of data you'll be viewing but it could still involve some time to
review the results.

~Beth Melton
Microsoft Office MVP

 

[Ant]

I finally reproduced it. It also freezes/hangs in Word's safe mode. I
think I am starting to notice a pattern. It seems to happen when Windows
2000 SP4 session is new (low uptime).

As for Process Explorer, I tried to do it but couldn't reproduce the
issue because the problem went away by itself after a minute or two. I
did see winword.exe hogging 99% of the CPU. Grr!
--
"The constant creeping of ants will wear away the stone." --unknown
/\___/\
/ /\ /\ \ Phil/Ant @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Nuke ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.

 

[Ant]

I finally reproduced it. It also freezes/hangs in Word's safe mode. I
think I am starting to notice a pattern. It seems to happen when Windows
2000 SP4 session is new (low uptime).

Hmm, nope. Not low uptime since the session was a few hours old. Maybe
new session for Word of the current Windows session?

As for Process Explorer, I tried to do it but couldn't reproduce the
issue because the problem went away by itself after a minute or two. I
did see winword.exe hogging 99% of the CPU. Grr!

It seems like the free/hang lasts a couple minutes if I wait long enough.
--
"... Hey. Could we do that again? I know we haven't met, but I don't
want to be an ant. You know? I mean, it's like we go through life with
our antennae bouncing off one another, continously on ant autopilot,
with nothing really human required of us. 'Stop.' 'Go.' 'Walk here.'
'Drive there.' All action basically for survival. All communication
simply to keep this ant colony buzzing along in an efficient, polite
manner. 'Here's your change.' 'Paper or plastic?' 'Credit or debit?"'
'You want ketchup with that' I don't want a straw. I want real human
moments. I want to see you. I want you to see me. I don't want to give
that up. I don't want to be ant, you know?" "Yeah... yeah I know. I
don't want to be an ant either. Thanks for kinda, like, josteling me
there... I've been kinda on zombie autopilot lately. I don't feel like
an ant in my head, but I guess I probably look like one..." --Waking
Life movie.
/\___/\
/ /\ /\ \ Phil/Ant @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Nuke ANT from e-mail address: (e-mail address removed)
( ) or (e-mail address removed)
Ant is currently not listening to any songs on his home computer.