Thanks to Beth and mjkayle! PDFComplete was causing the same problem for me and many other Word users that I work together with. Now, what seemed to be a never ending story of problems, just ended with the removal of PDFComplete...
Vemund
Beth Melton wrote:
Yippie!
29-Sep-07
Yippie! I'm glad you found the problem. Thanks for letting us know what the
problem was. I'd say the thanks actually goes you and all of those before
you who have encountered similar difficulties and patiently worked with us
to find a resolution. Without those experiences, which now includes yours,
we wouldn't have been able to learn from them and pass along the
information. :-
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged
~~~~~~~~~~~~~~
Beth Melto
Microsoft Office MV
Coauthor of Word 2007 Inside Out
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBoo
Word FAQ:
http://mvps.org/wor
TechTrax eZine:
http://mousetrax.com/techtrax
MVP FAQ site:
http://mvps.org
Previous Posts In This Thread:
Word 2003 prompt to save template on closure
Hey, this is driving me nuts: Whenever I create a new word document using a
user template I am asked if I want to save changes to the template when I
close the document - even if I have saved the document craeted from the
template with a completely name (in the user directory). Any clues ??
--
Ta, M
If you create a document from a template and then edit the document's
If you create a document from a template and then edit the document's
underlying styles, Word will prompt you to save those changes to the
template too. However, if this is only happening when you close the document
(but not when you save the document), it suggests that the template has some
macros or fields that are updating when the document was created. It is the
template that needs to be 'fixed' out rather than the document
--
Terry Farrell - MS Word MV
Thanks Terry, that was quick.
Thanks Terry, that was quick. However, I'm not editing any styles - I have
templates which I've used for years which I open to create the master
document and that's it ... previously there were no problems; I have recently
built a new machine (I'm quite used to doing this) and reinstalled everything
on it with just this one annoying problem. It's a problem with all templates
- it certainly looks as though there are changes being made to the template
.... but not by me
I simply can't find any way of stoppping the problem -
nothing in Options, and I have no idea if / where there's an appropriate
registry key to hack. Any other thoughts gratefully received
--
Ta,
:
Make sure when you are creating a new document from a template that you don't
Make sure when you are creating a new document from a template that you
don't inadvertantly have the checkbox next to Template checked (bottom right
in the opening dialog)
--
~~~~~~~~~~~~~~~~~
Rob Giordan
Microsoft MVP Expressio
hav
recentl
everythin
template
templat
problem
documen
som
th
usin
when
th
???
Another possibility... some add-ins mark templates (usually normal.
Another possibility... some add-ins mark templates (usually normal.dot) as
changed each and every time Word opens. Adobe Acrobat was famous for this
for a long time (more recent versions seem to be better behaved), as
were/are some other add-ins.
A symptom that this is happening... just opening and closing a document can
generate the message that the template has changed. If you're seeing this,
check to see what add-ins Word is using, and try disabling them to see if
the problem goes away (Tools - Templates and Add-ins).
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog:
http://word2007bible.herbtyson.com
Web:
http://www.herbtyson.com
Thanks Gents - another couple of useful responses, both of which I checked -
Thanks Gents - another couple of useful responses, both of which I checked -
no Add-Ins at all (or at least nothing showing in the Tools - Templates and
Add-ins), and the radio button is checked against creating a new Document
when I load the template. But you have the symptoms correct, so hopefullly
we're close to the cure!
More ideas ????
--
Cheers, M
:
Please test this in Safe Mode.
Please test this in Safe Mode. From the Run command, type in
winword /a
and press enter. Test opening a new document now and see if you get the same
symptoms.
Terry
Re: Word 2003 prompt to save template on closure
Aha, looking hopeful Terry: Just by starting Word in safe mode (i.e. with
<Ctrl> down) the problem went away .... So, what's the cause (and solution)
when not in safe mode?
--
Ta, M
:
If it runs properly in Safe Mode, this points to a problem with (a)Normal.
If it runs properly in Safe Mode, this points to a problem with (a)
Normal.dot, (b) the Registry, (c) an add-in, or (d) the printer driver.
solution)
same
Templates
Document
normal.dot)
this
document
see if
message
you
(bottom
styles -
master
have
reinstalled
all
the
the
to
the
template
created.
message
craeted
OK, sounds sensible.
OK, sounds sensible. Now, there were no add-ons when I looked earlier in
this exchange. Dunno about the printer driver (it seems to be OK in all
other respects?), so that leaves Normal.dot or the registry. What further
can I check, and how can I correct?
--
Ta, M
:
Re: Word 2003 prompt to save template on closure
Fine more on Normal.dot at
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm, instructions for
editing the Registry at
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm, and more on add-ins
at
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm.
newsgroup so
with
the
for
as
seeing
to
that
message
the
I
with
to
stoppping
received!
changes
close
document.
word
Any
Re: Word 2003 prompt to save template on closure
Hey, thanks Suzanne: Those articles look rather interesting / educational -
I will follow them through (probably later in the week now - some work to do
right now) and let you know how I get on.
Many thanks.
--
Cheers, M
:
Good luck!
Good luck! And note that that should be "Find more..." <sigh>
educational -
do
for
add-ins
newsgroup so
in
all
further
driver.
(i.e.
get
message
which I
new
so
famous
behaved),
a
them
wrote in
template
checked
any
create
problems;
problem
made
an
the
you
the
was
in
ne
th
documen
directory).
Re: Word 2003 prompt to save template on closure
Hi Suzanne
Right, I looked at all that, thanks. I'd been pointed to the add-ins
previously, but I took another look just to be sure. No add-ins (that I
could see ...). Normal.dot doesn't appear to be the problem either - it is
the "do you want to save <user-created> template" which is the problem -
although runninng winword /a also gets over the problem ...
More thoughts
--
Ta,
:
I can only repeat that, if it works with the /a switch, then the problem*must*
I can only repeat that, if it works with the /a switch, then the proble
*must* be with (a) Normal.dot, (b) the Registry, (c) add-ins, or (d) th
printer. If you've eliminated everything else, then try reinstalling th
printer (with an updated driver if there is one)
--
Suzanne S. Barnhil
Microsoft MVP (Word
Words into Typ
Fairhope, Alabama US
Word MVP FAQ site:
http://word.mvps.or
Email cannot be acknowledged; please post all follow-ups to the newsgroup s
all may benefit
i
newsgroup s
t
instruction
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm
earlie
i
(a
messag
mod
(an
yo
Tools
correct
(usuall
closin
you'r
disablin
i
editin
an
bein
there'
edi
thos
whe
tha
documen
th
wrot
changes to
Hmmm Suzanne, it seems rather odd that the printer should cause this, but as
Hmmm Suzanne, it seems rather odd that the printer should cause this, but as
you say, everything else has been eliminated. I've got two networked
printers, one of which is old and has to work through a USB print server ...
but hitherto it's all worked fine. I know for a fact that the latest printer
driver for the older laser is dated mid 2003 (yes, I check the HP site
regularly) .... so maybe I just have to put-up with this until I eventually
get a new printer. As I say, odd, because this problem has only started
since I built this new machine - on the old steam-driven machine (which
achieved 7 years of being hammered), it was no problem. Appreciate your time
on this, thanks
--
Cheers,
:
Everything hasn't necessarily been eliminated.
Everything hasn't necessarily been eliminated. You checked for COM Add-ins
using the utility provided in Word but there are some COM Add-ins that do
not display in the list. Those that display are per user add-ins. There are
also per-machine add-ins that don't display in the COM Add-ins dialog box
Here's an article that can help you find the per-machine COM Add-ins
http://support.microsoft.com/default.aspx?scid=kb;en-us;55522
Disregard the title and start with Method 2. Also, in Method 4 the link for
the Process Explorer needs to be updated. Use this link instead
http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplorer.mspx
(there's a link for the download at the bottom of the page.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged
~~~~~~~~~~~~~~
Beth Melto
Microsoft Office MV
Coauthor of Word 2007 Inside Out
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBoo
Word FAQ:
http://mvps.org/wor
TechTrax eZine:
http://mousetrax.com/techtrax
MVP FAQ site:
http://mvps.org
Thanks, Beth.
Thanks, Beth. I knew there were add-ins that the utility didn't find, but
didn't know "the rest of the story" (how to find them)
are
for
http://www.microsoft.com/technet/sysinternals/processesandthreads/processexplorer.mspx
but
(that
Even with knowing where to look it's still like looking for a needle in a
Even with knowing where to look it's still like looking for a needle in a
haystack.
It wouldn't be so difficult to find if Microsoft could only show the
per-machine add-ins as well. We've made this request numerous times and
we're still not seeing everything. We're closer in Word 2007 but it's still
not perfect. It's crazy to need to resort to another utility to determine
what is hooking into Word.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
Thanks Beth, I shall give that a try (probably on the weekend now) - really
Thanks Beth, I shall give that a try (probably on the weekend now) - really
good aht there's so many folks who know so much about this software - really
educational for me (I'm more of an Excel whiz, but equally very conscious of
how much I probably don't know even about that!). Anyway, will post-up how I
get on. Thanks again.
--
Cheers, M
:
The advantage the newsgroups have is you get the collective knowledge of the
The advantage the newsgroups have is you get the collective knowledge of the
group.
It takes a combined force - especially these days with the
ever-increasing changes!
Do let us know what you find and even if you rule out the other type of COM
Add-in there's still other suggestions we can offer.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
Bingo !!!!
Bingo !!!!
Beth, you're a star / genius etc. PDFComplete was installed (by dear old
HP), which I activated when I got the machine, discovered it would cost me
money after 3 months (thus I'd stick with CutePDF cos it's good and free!),
and it obviously added itself into Word, and good ol' Bill decided it would
be fun to hide this add-in from yours truly
Well, it's well and truly
gone now, and so has my template issue. Very many thanks indeed - this is
the first time I've used this type of forum, but it certainly won't be the
last. I'm now going to see if there's anyone struggling with any Excel stuff
whih I might be able to assist with. Have a good day.
--
Cheers, M
:
Yippie!
Yippie! I'm glad you found the problem. Thanks for letting us know what the
problem was. I'd say the thanks actually goes you and all of those before
you who have encountered similar difficulties and patiently worked with us
to find a resolution. Without those experiences, which now includes yours,
we wouldn't have been able to learn from them and pass along the
information.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/
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