L
Laurence
New Dell machine running Vista Ultimate 64bit.
Office Enterprise 2007.
All updates done.
Unable to select text in any Word 2007 document.
Word 2007 also crashes when closing it.
Neither of these problems occur in other components of Office Enterprise
2007. For example in Outlook text can be selected/copy/paste and other mouse
functions work.
I have tried every MS resource. Also run Office Diagnostics which finds no
problems. Have also run Repair from Office 2007 CD.
No solution so far.
Thousands of dollars in new hardware and software and one can't select text
in Word 2007 or use the mouse to scroll through text in Word 2007.
Also tried using a different mouse. Same problems occur in only Word 2007.
Days of hours of lost time.
Any assistence welcome.
Thanks,
Laurence
PS. Absolutely shocking that MS has high tech support fees for getting a new
and expensive product to work.
Office Enterprise 2007.
All updates done.
Unable to select text in any Word 2007 document.
Word 2007 also crashes when closing it.
Neither of these problems occur in other components of Office Enterprise
2007. For example in Outlook text can be selected/copy/paste and other mouse
functions work.
I have tried every MS resource. Also run Office Diagnostics which finds no
problems. Have also run Repair from Office 2007 CD.
No solution so far.
Thousands of dollars in new hardware and software and one can't select text
in Word 2007 or use the mouse to scroll through text in Word 2007.
Also tried using a different mouse. Same problems occur in only Word 2007.
Days of hours of lost time.
Any assistence welcome.
Thanks,
Laurence
PS. Absolutely shocking that MS has high tech support fees for getting a new
and expensive product to work.