word 2007 w/sp1 crashs, reinstalled, safemode, repair does not wor

J

jane

I was having the same issue (application wouldnt load at all - not even in safe mode. I did all typical troubleshhoting or removing/ re-installing, clearing out tmp files etc..) excel and other office apps worked without an issue.

In the end this seemeed for me to be a profile or rights issue.

When I tried to open word using a run as cmd under an admin account, this worked fine.

after opening once sucessfully using runas cmd, I could open each time under normal account - although it did alert me that chnages had been made to the template when it first loaded.

hope this helps.



sunn wrote:

word 2007 w/sp1 crashs, reinstalled, safemode, repair does not wor
26-Jun-08

ok so i was opening a regular word document and my word 2007 keeps crashing,
i tried running in safe mode and it crashed, tried repairing and repair was
successful but word keeps crashing, i get the word 2007 splash screen then
the crash error with the following details

Problem signature
Problem Event Name: APPCRAS
Application Name: WINWORD.EX
Application Version: 12.0.6211.100
Application Timestamp: 46d4a7d
Fault Module Name: StackHash_7f5
Fault Module Version: 6.0.6001.1800
Fault Module Timestamp: 4791a7a
Exception Code: c000037
Exception Offset: 000b015
OS Version: 6.0.6001.2.1.0.256.
Locale ID: 103
Additional Information 1: 7f5
Additional Information 2: 27920241e785c41f5e1037ae491959b
Additional Information 3: 911
Additional Information 4: 3b54e1ecf693b45ea22cf24af727ae2

I am running windows vista ultimate on a 32bit platform, it was working fine
and all of a sudden it does not work

i tried deleting the data key from the following location

\\HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Dat

and that didnt work either, same issue... can anyone please help

my other office products such as onenote and excel work perfectly. This
happens weather i'm just opening word as an application or opening a actual
document.

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