Word Office X doesn't open anymore

[dones]

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2004-11-17 14:58:12 +0100
Application Name: Microsoft Word
Application Version: 11.1.0.040910
Module Name: ATS
Module Version: unknown
Module Offset: 0x0002aa8c
Extra app info: Reg=Italian Loc=0x0410


Thread 0 crashed:

# 1 0x96c1aa8c in _FixPostScriptName + 0x000001A8 (ATS + 0x0002aa8c)
# 2 0x96c19598 in _FOGetNameInternal + 0x000002A4 (ATS + 0x00029598)
# 3 0x96c0ae6c in __eFOGetName + 0x00000284 (ATS + 0x0001ae6c)
# 4 0x96c0abc0 in _FOGetName + 0x0000005C (ATS + 0x0001abc0)
# 5 0x915b7c60 in _ATSUGetIndFontName + 0x0000009C (QD + 0x00057c60)
# 6 0x92999040 in __Z16FindBestFontNamemmPmS_S_mPcS_S_ + 0x00000178
(HIToolbox + 0x001c9040)
# 7 0x929a4fc4 in __Z20BuildFontNamesRecordmsm + 0x00000068 (HIToolbox +
0x001d4fc4)
# 8 0x929913e4 in __Z14AppendFontMenuP8MenuDatasmPm + 0x0000019C
(HIToolbox + 0x001c13e4)
# 9 0x928ede1c in __Z23_CreateStandardFontMenuP8MenuDatatsmPm + 0x00000054
(HIToolbox + 0x0011de1c)
# 10 0x005a10e0 in (MCPZ.stb + 0x00030cd0)
# 11 0x005a0b9c in (MCPZ.stb + 0x0003078c)
# 12 0x0057e538 in (MCPZ.stb + 0x0000e128)
# 13 0x0057e4cc in (MCPZ.stb + 0x0000e0bc)
# 14 0x005a0b18 in (MCPZ.stb + 0x00030708)
# 15 0x005a0a98 in (MCPZ.stb + 0x00030688)
# 16 0x0203d828 in (Microsoft Word + 0x0001dd88)
# 17 0x02022cdc in (Microsoft Word + 0x0000323c)
# 18 0x02020360 in (Microsoft Word + 0x000008c0)
# 19 0x01023440 in (Microsoft_Office_2001Z + 0x0000cec0)
# 20 0x020200b4 in (Microsoft Word + 0x00000614)
# 21 0x02b05dcc in (Microsoft Word + 0x00ae632c)

PPC Thread State:
srr0: 0x96c1aa8c srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x20000000 lr: 0x96c19598 ctr: 0x900f60c0 mq:0x00000000
r0: 0x0000001f r1: 0xbfffe0f0 r2: 0x00000040 r3:0x00000005
r4: 0x00000000 r5: 0x00000000 r6: 0x0000002d r7:0x0106b88a
r8: 0x00405000 r9: 0xff335e7b r10: 0x00000001 r11:0x00c6688a
r12: 0x003a1704 r13: 0x0316c8a4 r14: 0x0316c870 r15:0x00000003
r16: 0xbffff518 r17: 0x00000000 r18: 0xbfffe3f8 r19:0xbfffe3fc
r20: 0xbfffe3f4 r21: 0xbfffe358 r22: 0xbfffe344 r23:0xbfffe348
r24: 0x0178580c r25: 0x003a1700 r26: 0x062ee726 r27:0x00000005
r28: 0x003a1700 r29: 0x062ee77a r30: 0x062ee774 r31:0x96c19304


Thread 1:

# 1 0x90012588 in _clock_sleep_trap + 0x00000008 (libSystem.B.dylib +
0x00012588)
# 2 0x9000d758 in _nanosleep + 0x00000078 (libSystem.B.dylib + 0x0000d758)
# 3 0x9002d388 in _sleep + 0x00000048 (libSystem.B.dylib + 0x0002d388)
# 4 0x017675e0 in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x000625e0)
# 5 0x01766aac in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00061aac)
# 6 0x01766bd8 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00061bd8)
# 7 0x017676b8 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x000626b8)
# 8 0x900246e4 in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x000246e4)

PPC Thread State:
srr0: 0x90012588 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000d758 ctr: 0x90012580 mq:0x00000000
r0: 0xffffffc2 r1: 0xf0080af0 r2: 0xf0080ac4 r3:0x00000507
r4: 0x00000001 r5: 0x00000001 r6: 0x00000000 r7:0xf0080b30
r8: 0x00000000 r9: 0x000006f6 r10: 0x0c9b7fa7 r11:0xa0003ed4
r12: 0x90012580 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x0000001e r26: 0x00000078 r27:0x017774b0
r28: 0xf0080bb0 r29: 0xa00011e0 r30: 0xf0080ba0 r31:0x9000d6f0


Thread 2:

# 1 0x8fe269c8 in _mach_msg_trap + 0x00000008 (dyld + 0x000269c8)
# 2 0x8fe321d4 in _mach_msg + 0x00000038 (dyld + 0x000321d4)
# 3 0x8fe16504 in _server_loop + 0x00000088 (dyld + 0x00016504)
# 4 0x8fe16334 in _start_debug_thread + 0x00000144 (dyld + 0x00016334)

PPC Thread State:
srr0: 0x8fe269c8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x8fe321d4 ctr: 0x8fe1a968 mq:0x00000000
r0: 0xffffffe1 r1: 0x05f6ccf0 r2: 0x00000000 r3:0x05f6cd90
r4: 0x00000002 r5: 0x00000000 r6: 0x00000040 r7:0x00004503
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x8c390510
r12: 0x8fe1a968 r13: 0x00000000 r14: 0x8fe53254 r15:0x8fe507a0
r16: 0x8fe507d0 r17: 0x8fe5079c r18: 0x8fe507a0 r19:0x05f6cdd0
r20: 0x8fe507cc r21: 0x8fe5079c r22: 0x8fe507cc r23:0x8fe53254
r24: 0x05f6cd90 r25: 0x00000040 r26: 0x00004503 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000002 r31:0x8fe16490


Loaded modules:

0: Microsoft Word (11.1.0.040910 Reg=Italian Loc=0x0410):
/Applications/Applicativi/Microsoft Office 2004/Microsoft Word
1: MicrosoftLSLibZ (11.1.0.040909 Reg=Italian Loc=0x0000):
/Applications/Applicativi/Microsoft Office 2004/Office/Microsoft Component
Plugin
2: MCPZ.stb (11.1.0.040909 Reg=Italian Loc=0x0000):
/Applications/Applicativi/Microsoft Office 2004/Office/Microsoft Component
Plugin
3: MCPCoreZ (11.1.0.040909 Reg=Italian Loc=0x0000):
/Applications/Applicativi/Microsoft Office 2004/Office/Microsoft Component
Plugin
4: Microsoft_Office_2001Z (11.1.0.040910 Reg=Italian Loc=0x0410):
/Applications/Applicativi/Microsoft Office 2004/Office/Microsoft Office
5: ShMem (11.1.0.040909 Reg=English Loc=0x0000):
/Applications/Applicativi/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
6: Microsoft Word (11.1.0.040910 Reg=Italian Loc=0x0410):
/Applications/Applicativi/Microsoft Office 2004/Microsoft Word
7: Microsoft OLE X (11.0.0.040322 Reg=English Loc=0x0000):
/Applications/Applicativi/Microsoft Office 2004/Office/Microsoft OLE
8: libz.1.1.3.dylib: /usr/lib/libz.1.1.3.dylib
9: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
10: QuickTimeComponents (6.5.2 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Quick
TimeComponents
11: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentG
lue
12: QuickTimeFirewireDV (6.5.2 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/Quick
TimeFirewireDV
13: dyld: /usr/lib/dyld
14: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
15: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio
n
16: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carb
onCore.framework/Versions/A/CarbonCore
17: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
18: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSSe
rvices.framework/Versions/A/OSServices
19: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
20: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
21: DiskArbitration:
/System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskA
rbitration
22: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicat
ionServices
23: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/D
esktopServicesPriv
24: libGL.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
25: libGLU.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dyli
b
26: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemCo
nfiguration
27: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
28: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
29: Bom: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
30: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSoun
d.framework/Versions/A/CarbonSound
31: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LangAnalysis.framework/Versions/A/LangAnalysis
32: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ColorSync.framework/Versions/A/ColorSync
33: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
34: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRender
ing.framework/Versions/A/HTMLRendering
35: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/QD.framework/Versions/A/QD
36: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/AE.framework/Versions/A/AE
37: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/PrintCore.framework/Versions/A/PrintCore
38: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechReco
gnition.framework/Versions/A/SpeechRecognition
39: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScript
ing.framework/Versions/A/OpenScripting
40: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCaptu
re.framework/Versions/A/ImageCapture
41: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame
work/Versions/A/Help
42: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPane
ls.framework/Versions/A/CommonPanels
43: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fram
ework/Versions/A/Print
44: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI
..framework/Versions/A/SecurityHI
45: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigation
Services.framework/Versions/A/NavigationServices
46: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
47: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
48: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
49: libPDFRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
50: libPSRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
51: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
52: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
53: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/FindByContent.framework/Versions/A/FindByContent
54: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
55: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LaunchServices.framework/Versions/A/LaunchServices
56: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNe
twork.framework/Versions/A/CFNetwork
57: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/HIToolbox
58: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/HIServices
59: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/CoreGraphics
60: libcups.2.dylib: /usr/lib/libcups.2.dylib
61: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
62: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
63: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebS
ervicesCore.framework/Versions/A/WebServicesCore
64: libz.1.dylib: /usr/lib/libz.1.dylib
65: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
66: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Sear
chKit.framework/Versions/A/SearchKit
67: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framew
ork/Versions/A/Ink
68: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libBLAS.dylib
69: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libLAPACK.dylib
70: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvDSP.dylib
71: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvMisc.dylib
72: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
73: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
74: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
75: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/ATS
76: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
77: libbsm.dylib: /usr/lib/libbsm.dylib

Operating System Information
Operating System: Mac OS X 10.3.6 (Build 7R28)
CPU: G4 (7450), Number: 1, Speed: 700 MHz
gestaltPhysicalRAMSize err = 0, result = 512 MB
gestaltSystemVersion err = 0, result = 0x1036
Screen: 1024 x 768, depth = 32, ltbr = 0, 0, 768, 1024

Microsoft Application Information:
Error Reporting UUID: 58712300-389B-11D9-89B4-0003936A2B1A
Time from launch: 0 hours, 0 minutes, 53 seconds
Total errors on this client: 3



Il 17-11-2004 14:52, nell'articolo BDC11612.4B4%[email protected],

To all, please read carefully when I write. I wrote in a post that I use
office 2004. Regarding Daiya's question , YES i completely removed office
hundreds of times. Anyway, in these days after the update, all seemed well.
From today, I have the same problem....
From the console

2004-11-17 14:32:25.125 Microsoft Word[534] CFLog (21): Error loading
/System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType:
error code 0, error number 2 (dyld: /Applications/Applicativi/Microsoft
Office 2004/Microsoft Word can't open library:
/System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
(No such file or directory, errno = 2)

)

## Component Manager: attempting to find symbols in a component alias of
type (regR/carP/x!bt)

2004-11-17 14:33:17.922 Microsoft Error Reporting[700] CFLog (21): Cannot
find executable for CFBundle 0x14a940
</System/Library/PrivateFrameworks/liberty.framework> (not loaded)

2004-11-17 14:33:17.933 Microsoft Error Reporting[700] CFLog (21): Cannot
find executable for CFBundle 0x14abf0
</System/Library/PrivateFrameworks/liberty.framework> (not loaded)






Il 16-10-2004 15:20, nell'articolo BD976B3D.B7AC%[email protected], "John

Those dumps look seriously like a bad font to me...

But it's also reporting a missing file. A Repair Permissions on that disk
couldn't hurt...

 

[Daiya Mitchell]

To all, please read carefully when I write. I wrote in a post that I use
office 2004.

Yes, but you are posting in a thread titled "Word Office X," that,
apparently, you started. Much confusion ensues, particularly in a thread
going since august.

Regarding Daiya's question , YES i completely removed office
hundreds of times.

The question is did you use the Remove Office tool from MS to remove it?
(found in apps/office/additional tools) Lots of people claim they removed
it--"yes, I dragged all 4 programs to the trash!" but that doesn't do it.

Anyhow, we suggested a lot of troubleshooting fixes last time. Did any of
them work? Did you actually test all your fonts as Beth had suggested,
beyond just using Font Book? Was that what caused the temporary fix?

DM

 

[JE McGimpsey]

To all, please read carefully when I write. I wrote in a post that I
use office 2004.

To dones, please write carefully when you post. Your subject line says
Office X.

 

[dones]

My subject line says office X not office V.X. Unless you're using mac
os 9, i'm using an office for X version....Please connect your brain
before writing.

 

[dones]

Office X, yes, it's microsoft office 2004. I'm not talking about
office v.X. I use x to distinguish from 9, anyway I wrote in a post
that is office 2004. And yes much confusion, since i'm still here
saying office is a plague.
Since I answered to Daiyas's question, is supposed i did the exact
thing she asked me. And the answer is YES, again. I tested all my
fonts because I also deleted all of my old fonts, ad installed only
the Mac os X fonts. Anyway, it worked after a reinstallation and
update for about all october. Yesterday I opened a powerpoint document
and it crashed, definitely. Yesterday I also reinstalled completely
office, with all the indications from microsoft, but i still can't
open any application in OFFICE 2004 for mac os 10.3.6. It's the only
program which doesn't work on my mac, and i'm not surprised it comes
from microsoft.

 

[Kevin Watts]

Gosh, now I feel like helping you. You're just so goshdarn pleasant.

Perhaps you should save your anger for Microsoft instead of the nice people
here trying to help you.

 

[Beth Rosengard]

Thank you, Kevin!

And for you, dones, please note that OS X and Office X (or Office v.X, same
thing) are two very different entities. You're the one who's confused, not
us. It would have been correct to say, "Word 2004 in OS X doesn't open
anymore" but there is no such thing as Word 2004 in Office X! You're mixing
up the Operating System (OS) and the suite of applications called Office
(whether Office X or Office 2004).

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
Entourage Help Page: <http://www.entourage.mvps.org>

 

[JE McGimpsey]

My subject line says office X not office V.X. Unless you're using mac
os 9, i'm using an office for X version....Please connect your brain
before writing.

My connections are fine. I'm not sure about yours...

Office X is a Microsoft productivity suite consisting of Word, Excel,
PowerPoint and Entourage, with some dozens of support files.

On the other hand, you appear to be using "office X" to represent Mac OS
X, which stands for Macintosh Operating System X, which is a
FreeBSD-based platform that provides an interface for running
applications. It is an Apple product, not a Microsoft product. If so,
your usage is not standard, and you bear the responsibility for the
misunderstanding.

 

[Daiya Mitchell]

So removing all the fonts did not work. Nothing worked except a remove and
reinstall. But now you tried a remove and reinstall again, and that didn't
fix it, even temporarily?

Perhaps try a remove and reinstall again, repairing disk permissions before
and after, and between the original program and the updates, open each
program once and then repair disk permissions again, to be extra careful.

If a remove and reinstall, which wipes everything out, doesn't work, it
suggests either a bad re-installation or possibly a problem with the OS, or
possibly a bug that only you get for some esoteric reason.

Since the last crash happened on opening a doc, you might also try some of
the corrupt doc fixes once you get it working:
http://word.mvps.org/MacWordNew/DocumentCorruption.htm
(hit reload a few times in Safari, if that doesn't work, try Explorer)

DM

PS.

Since I answered to Daiyas's question, is supposed i did the exact
thing she asked me.

Actually, probably at least 50% of the time that is not the case. Many a ng
reader trying to be helpful spends much time on the wrong track because the
poster ignored half the message, or failed to read a link, etc....

 

[dones]

Oh, yes, sure...i'm misunderstanding... I use Mac Os X since the beta
and you try to tell me the difference between office and mac os... I
use mac os since 1993 anyway. How can u distinguish between office for
mac os 9 and office for mac os X? Maybe u should say office for mac os
9... and for the other part office v.x, or office 2004... but maybe
someone here could ask me "hey u are using office 2004, but on mac os
9 (which is impossible) or mac os X? So i wrote word x meaning word
for os x, which was word v.x before (and it had the same problem) and
word 2004 NOW.

 

[dones]

So removing all the fonts did not work. Nothing worked except a remove and
reinstall. But now you tried a remove and reinstall again, and that didn't
fix it, even temporarily?
exactly



Perhaps try a remove and reinstall again, repairing disk permissions before
and after, and between the original program and the updates, open each
program once and then repair disk permissions again, to be extra careful.

I did. But after the first reinstall, it crashes even the first time I
open each program.

If a remove and reinstall, which wipes everything out, doesn't work, it
suggests either a bad re-installation or possibly a problem with the OS, or
possibly a bug that only you get for some esoteric reason.

I don't consider a problem with the Os, is the only program in all my
system that crashes. I use tons of programs everyday, and for example
Appleworks works fine. It seems the library.framework is corrupt but i
don't know what to do.

Since the last crash happened on opening a doc, you might also try some of
the corrupt doc fixes once you get it working:
http://word.mvps.org/MacWordNew/DocumentCorruption.htm
(hit reload a few times in Safari, if that doesn't work, try Explorer)

But after that, everything crashes just opening the program not the
document.

PS.
Actually, probably at least 50% of the time that is not the case. Many a ng
reader trying to be helpful spends much time on the wrong track because the
poster ignored half the message, or failed to read a link, etc....

Ok, i supposed to better then the average then sorry

 

[dones]

Yes, thanx nice people, i'd like to be happy to use Microsoft Office
2004 for mac os x (not office v.X) 10.3.6, a free-bsd based operating
system from Apple, codenamed Panther. Thanx all for help. Ah, using
another user on the system make it working, so is not a system
trouble.

 

[Daiya Mitchell]

I did. But after the first reinstall, it crashes even the first time I
open each program.
I don't consider a problem with the Os, is the only program in all my
system that crashes. I use tons of programs everyday, and for example
Appleworks works fine. It seems the library.framework is corrupt but i
don't know what to do.

Remove and reinstall should have put in a new, uncorrupted, one. But in a
different post you said it works in a different user account (would have
been handy to mention that on this branch), suggesting it *isn't* the
framework, which is in the apps folder and not per-user. Usually if it's
user-related, trashing something in the prefs folder works, try that. Or
for Word, try the Normal template. Check startup folders. Run through the
standard troubleshooting suggestions:
http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)
Or the ones linked from this page:
http://mcgimpsey.com/macoffice/index.html

Or if you really need Office, set up a new user account and move everything
over. That may be your only recourse since troubleshooting is not fixing
it.

But after that, everything crashes just opening the program not the
document.

Yeah, I said *once you get it working* make sure it isn't your documents
causing the problem.

 

[Daiya Mitchell]

Oh, yes, sure...i'm misunderstanding... I use Mac Os X since the beta
and you try to tell me the difference between office and mac os... I
use mac os since 1993 anyway. How can u distinguish between office for
mac os 9 and office for mac os X?

Since none of the programs run on both, it's generally pretty accurate to
assume that Office X and Office 2004 problems come from people running OS X,
and that Office 98 and Office 2001 problems coming from people running OS 9,
or at least Classic (which people usually mention and which only makes a
difference with certain issues). There's never been a difficulty before....

Not that it's that big a deal--it's just that since you *made up your own
vocabulary,* it's pretty annoying to have you cop all this attitude when
your unique terminology is misinterpreted.
DM

 

[JE McGimpsey]

Oh, yes, sure...i'm misunderstanding... I use Mac Os X since the beta
and you try to tell me the difference between office and mac os...

Trying, yes. Not sure if it's working.

How can u distinguish between office for mac os 9 and office for mac
os X?

Office for Mac OS 9 (which is much easier to read when you don't use all
lower-case, and when you spell out words rather than using cutesy
abbreviations, like "u") comes in two versions, Office 98 and Office
2001, so you need to specify which one. Writing "office for mac os 9" is
just as ambiguous as writing "office for mac os X".

Maybe u should say office for mac os 9...

No, I'd never say that. Instead I'd say "Office 98 or Office 2001".

and for the other part office v.x, or office 2004... but maybe
someone here could ask me "hey u are using office 2004, but on mac os
9 (which is impossible) or mac os X?

Right. that would be absurd. If you're using Office X, it has to be Mac
OS X as well. Prior to this exchange, it would never have crossed my
mind that someone would use Office X to mean Office for Mac OS X. It
will now, undoubtedly.

So i wrote word x meaning word for os x, which was word v.x before
(and it had the same problem) and word 2004 NOW.

I think the horse is thoroughly deceased, now. The point of my jumping
in at all was to let you know that you were blaming others, rudely, for
your own ambiguity. Instead of wasting time and bandwidth with any more
justifications, let's get on and deal with real problems.

 

[Paul Berkowitz]

Yes, thanx nice people, i'd like to be happy to use Microsoft Office
2004 for mac os x (not office v.X) 10.3.6, a free-bsd based operating
system from Apple, codenamed Panther. Thanx all for help. Ah, using
another user on the system make it working, so is not a system
trouble.

It means there's some sort of corruption somewhere. It could be to do with
user preferences, user fonts, user Microsoft preferences or your user's
Normal template.

Many of the people here can help with all of those. They're all giving of
their time and help freely, and would be happy to go through each
possibility with you one by one if you don't get sidetracked by lashing out
at them. And as you can see it will make things much easier to follow if you
you use the real names for things so there's no possibility of
misunderstandings.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[dones]

user preferences, user fonts, user Microsoft preferences or your user's

Normal template.

I deleted all of them yet.

 

[dones]

since i got the same problem on office v.x (not office x) and office
2004, word x is to distinguish between 9.

 

[dones]

Yeah, but i said that because i specified in the second post that was
office 2004. Anyway, I had the same exact problem on office v.x, which
is NOT office x. Office X doesn't exist, is office v.x. Anyway, I
think i tried everything: the only chance i have now is to use another
user, which is quite bad for me. The problem obviously is on my
personal library, maybe that framework but don't know what to do. I
think I will hope for tiger to solve it