Word Save Problem Since Snow Leopard Upgrade

[John McGhie]

Yes. What you say is correct.

All of the folders on a Windows machine are restricted by the privileges of
the user ID that owns them.

Nothing should ever by in the root of the C drive in a modern Windows
Machine: that space is all owned by the System and would require you to pass
the Administrator password across the network, which is a security no-no.

The other reason is that the Windows disk format has a hard limit on how
many objects can be in the root of a drive.

In modern versions of Windows, all user data should be under a user ID
within "Documents and Settings". If you move stuff there, you would then
need to create a Share for that location, re-log the Mac on to that
location, and move the files in from the Windows machine so they pick up the
correct permissions.

Cheers

THIS RESOLVED MY SIMILAR ISSUE:

Had the issue with saving Microsoft Office 2008 files back to the shared
drive of a Microsoft Windows XP Home machine. Had not performed an update of
the Mac but had rebuilt the Microsoft Windows machine, only this time I had
placed the shared folder inside the users My Documents directory.

The work failed to save from the Mac but was saving fine when mounted on
another Microsoft Windows machine.

Turns out that prior to the Microsoft Windows rebuild, the share was at the
root of C:\. Whereas after the rebuild I placed the share in the users My
Documents directory. By moving the share back to the root of C:\ all is now
well.

My guess is that for some reason the Microsoft Windows share is superimposing
restrictions upon the shared folder if it is inside the home directory of
some particular user.

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]

 

[Cpun]

I'm still having this issue where my clients are Snow Leopard trying to save
to a SMB share from Office 2008 and it gives me that error "This file is
write-protected."

All the users have the correct permissions set up and this issue doesn't
happen in Leopard or Tiger.

I just got off the phone with Apple and they had me try opening an Excel
document off the SMB share into Numbers and it was able to save onto the SMB
share with no problems, but when using Microsoft Office 2008 to save it, it
gives me the error "The file is write-protected."

Could this be a Microsoft thing or a Snow Leopard thing?

 

[Jim Gordon Mac MVP]

This morning I had a conversation with a support person where I work and
the problem also affects Adobe products, so I am pretty sure it's a
problem that Apple will have to solve.

More info here:
http://word.mvps.org/Mac/CantSaveToServer.html

-Jim

 

[dbayer]

I hope you're still monitoring this, as I have run into the same problem.

Client is running Word 2008 on Snow Leopard. System shipped with Snow
Leopard - this is not an upgrade. System is integrated with Active Directory
and user logs in using the AD account.

Server is running Windows Server 2003 R2 64-bit.

Word 2008 can save to the Windows server in .docx format with no problems.
The same file (or any other) saved to the same location in .doc format
generates this error. Saving the file to a Linux/Samba server works with
either format.

 

[John_McGhie_[MVP]]

Yeah, we're still here

How are you connecting to that server? Word 2008 is generally fine with
Windows 2K3 servers, but you need an SMB connection, not AppleTalk.

Cheers

I hope you're still monitoring this, as I have run into the same problem.

Client is running Word 2008 on Snow Leopard. System shipped with Snow
Leopard - this is not an upgrade. System is integrated with Active Directory
and user logs in using the AD account.

Server is running Windows Server 2003 R2 64-bit.

Word 2008 can save to the Windows server in .docx format with no problems.
The same file (or any other) saved to the same location in .doc format
generates this error. Saving the file to a Linux/Samba server works with
either format.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]