JoAnn,
We actually have 2 occurences of this problem out of dozens of installation
using a MS Select licence. Whe have tried to uninstall and install office
2003 again with no luck. We ran MCADIAG:
Diagnostic Report (1.5.0555.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 76487-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: b215d095-af5b-4bb3-8da4-6aaf63b66aa5
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.708.0
Signed By: Microsoft
Validation Diagnostic:
Resolution Status: N/A
System Scan Data-->
Scan: Complete
Cryptography: Complete
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 108
Office Diagnostics: 77F760FE-275-80070002_7E90FEE8-171-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>b215d095-af5b-4bb3-8da4-6aaf63b66aa5</UGUID><Version>1.5.0555.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2959613846-584396194-2407608811</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Latitude D610
</Model></SYSTEM><BIOS><Manufacturer>Dell
Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2"
minor="3"/><Date>20050811000000.000000+000</Date><SLPBIOS>Dell System,Dell
Computer,Dell System,Dell
System</SLPBIOS></BIOS><HWID>98D33207018400E2</HWID><UserLCID>0C0C</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone></MachineData>
<Software><Office><Result>108</Result><Products><Product
GUID="{9017040C-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office FrontPage
2003</Name><Ver>11</Ver><Val>9021FFD08BD7504</Val><Hash>G6Kw5+UFuTlpvZHbP0QfMwit454=</Hash><Pid>73205-642-5831362-55403</Pid></Product><Product
GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office Visio Professional
2003</Name><Ver>11</Ver><Val>9021FFD08BD7504</Val><Hash>G6Kw5+UFuTlpvZHbP0QfMwit454=</Hash><Pid>72085-642-5831362-55751</Pid></Product><Product
GUID="{91A1040C-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft
Office OneNote
2003</Name><Ver>11</Ver><Val>964182925D64930</Val><Hash>Dd1eYynWPPW7p0FLI4P2iWe3o4w=</Hash><Pid>72871-152-5346631-55587</Pid></Product><Product
GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>108</LegitResult><Name>Microsoft
Office Professional Edition
2003</Name><Ver>11</Ver><Val>5677F213C2F1502</Val><Hash>MirQMQwLujs+ImbJHTIfhs0hDgI=</Hash><Pid>73931-641-5429161-57382</Pid></Product></Products></Office></Software></GenuineResults>
Regards,
Hi,
We tried that yesterday October 17.
Thank you
There was recently an issue with the validation process and it caused
that result. How long ago did you try this?
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Hi,
On one of our computers, when we go on the following Microsoft web site
http://www.microsoft.com/genuine/ and we click on Validate Office, we
received the message "Validation Unsuccessful". If I do the same on
another machine we received the message "Validation Successful". We are
using a corporate licence with the same number on every machine. Can
someone tell me if they encounter that situation?
Thank you
Jacques
