Installing Office 2003 in xp

arthobart · Aug 13, 2006

Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

DL · Aug 13, 2006

If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:
Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Click to expand...

DL · Aug 13, 2006

If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:
Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Click to expand...

DL · Aug 13, 2006

If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:
Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Click to expand...

DL · Aug 13, 2006

If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:
Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Click to expand...

DL · Aug 13, 2006

If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:
Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Click to expand...

arthobart · Aug 14, 2006

DL thanks for your comments. Sony does not provide a trial version of office.
The Factory recovery sets the PC back to the way it was when purchased with
the supplied software reinstalled from the recover partition on the hard
drive, so any changes/problems created will be eliminated. With the PC in the
as new state you would expect the you could install new "original" MS
Software.

DL said:
If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:

Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Mary
Thanks for your advice. Have downloaded stand list"Cleanup & Listool"
I understand listool will be of value once Office is installed.
If Cleanup works then this suggests the factory build has some issue.
Your thoughts would be appreciated

:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

Office 2003 Tool: Local Installation Source Tool
http://www.microsoft.com/downloads/...a3-695b-42c3-9045-b812ba0fed3e&DisplayLang=en

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

New Vaio 2 months old, New purchased office 2003 pro software. Laptop
recovered back to factory settings cannot install office 2003. *.Cab file
errors.
Appears to be related to MSOCACHE issues but cannot find advice on this
problem.

Click to expand...

Click to expand...

arthobart · Aug 14, 2006

DL thanks for your comments. Sony does not provide a trial version of office.
The Factory recovery sets the PC back to the way it was when purchased with
the supplied software reinstalled from the recover partition on the hard
drive, so any changes/problems created will be eliminated. With the PC in the
as new state you would expect the you could install new "original" MS
Software.

DL said:
If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:

Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Mary
Thanks for your advice. Have downloaded stand list"Cleanup & Listool"
I understand listool will be of value once Office is installed.
If Cleanup works then this suggests the factory build has some issue.
Your thoughts would be appreciated

:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

Office 2003 Tool: Local Installation Source Tool
http://www.microsoft.com/downloads/...a3-695b-42c3-9045-b812ba0fed3e&DisplayLang=en

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

New Vaio 2 months old, New purchased office 2003 pro software. Laptop
recovered back to factory settings cannot install office 2003. *.Cab file
errors.
Appears to be related to MSOCACHE issues but cannot find advice on this
problem.

Click to expand...

Click to expand...

arthobart · Aug 14, 2006

DL thanks for your comments. Sony does not provide a trial version of office.
The Factory recovery sets the PC back to the way it was when purchased with
the supplied software reinstalled from the recover partition on the hard
drive, so any changes/problems created will be eliminated. With the PC in the
as new state you would expect the you could install new "original" MS
Software.

DL said:
If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:

Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Mary
Thanks for your advice. Have downloaded stand list"Cleanup & Listool"
I understand listool will be of value once Office is installed.
If Cleanup works then this suggests the factory build has some issue.
Your thoughts would be appreciated

:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

Office 2003 Tool: Local Installation Source Tool
http://www.microsoft.com/downloads/...a3-695b-42c3-9045-b812ba0fed3e&DisplayLang=en

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

New Vaio 2 months old, New purchased office 2003 pro software. Laptop
recovered back to factory settings cannot install office 2003. *.Cab file
errors.
Appears to be related to MSOCACHE issues but cannot find advice on this
problem.

Click to expand...

Click to expand...

arthobart · Aug 14, 2006

DL thanks for your comments. Sony does not provide a trial version of office.
The Factory recovery sets the PC back to the way it was when purchased with
the supplied software reinstalled from the recover partition on the hard
drive, so any changes/problems created will be eliminated. With the PC in the
as new state you would expect the you could install new "original" MS
Software.

DL said:
If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:

Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Mary
Thanks for your advice. Have downloaded stand list"Cleanup & Listool"
I understand listool will be of value once Office is installed.
If Cleanup works then this suggests the factory build has some issue.
Your thoughts would be appreciated

:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

Office 2003 Tool: Local Installation Source Tool
http://www.microsoft.com/downloads/...a3-695b-42c3-9045-b812ba0fed3e&DisplayLang=en

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

New Vaio 2 months old, New purchased office 2003 pro software. Laptop
recovered back to factory settings cannot install office 2003. *.Cab file
errors.
Appears to be related to MSOCACHE issues but cannot find advice on this
problem.

Click to expand...

Click to expand...

arthobart · Aug 14, 2006

DL thanks for your comments. Sony does not provide a trial version of office.
The Factory recovery sets the PC back to the way it was when purchased with
the supplied software reinstalled from the recover partition on the hard
drive, so any changes/problems created will be eliminated. With the PC in the
as new state you would expect the you could install new "original" MS
Software.

DL said:
If you used the Sony restore procedure to put your sys back to Factory
supplied state, it would I have thought wiped all data / files on the PC,
unless the restore has the option to perform a none destructive restore.

Was your Sony supplied with any Trial version of Office, and if so did you
uninstall this prior to installing your retail version of Office2003?
Using the installer clean up utility you remove the MS office 2003 entries.

arthobart said:

Mary thanks for your comments. Tried clean up but didnot seem to help. Which
files do you use it on?
Have downloaded Belarc. Also ran a diagnostic package after cleanup[PC
mightymax v9].Then did a restore & ran again >150 & 220 invalid registry path
problems in each case. Is likely to relate to the way the factory install is
done on the laptop. Is this a problem?

Mary Sauer said:

I have used the cleanup utility in the past with good results. I believe my
problem stemmed from deleting the Office setup files in the temp folder. I was
getting a permissions error message when I tried to use detect and repair. When
I used the utility and re-installed Office 2003 my problem disappeared. I can
only relate my experience, I don't believe it is a flaw in the Office setup.
Be certain you have your product code if you use the cleanup utility.
Belarc is a help
http://www.belarc.com/free_download.html

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

Mary
Thanks for your advice. Have downloaded stand list"Cleanup & Listool"
I understand listool will be of value once Office is installed.
If Cleanup works then this suggests the factory build has some issue.
Your thoughts would be appreciated

:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

Office 2003 Tool: Local Installation Source Tool
http://www.microsoft.com/downloads/...a3-695b-42c3-9045-b812ba0fed3e&DisplayLang=en

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

New Vaio 2 months old, New purchased office 2003 pro software. Laptop
recovered back to factory settings cannot install office 2003. *.Cab file
errors.
Appears to be related to MSOCACHE issues but cannot find advice on this
problem.

Click to expand...

Click to expand...

JoAnn Paules [MVP] · Aug 14, 2006