my microsoft publisher website will not publish to domain name

M

Maureen

I have recently designed and published a web site in Publisher 2003 following
the ftp location and it has published successfully to my web space URL
address. But when I access the site using my domain name I find it has only
published the details of the Home page and the other pages are blank. My
domain name host says it's not a problem with their site and my ISP say it's
not a problem with their site. Can you help?
 
D

DavidF

Reference Uploading articles:
http://msmvps.com/blogs/dbartosik/archive/category/1921.aspx

It sounds like you forgot to upload all the HTML files. When you Publish to
the Web, unless
you changed the default, you produce a index.htm file (your home page) and a
index_files folder which contains your other pages and images. If that isn't
the problem review the articles above and then post the URL.

DavidF
 
M

Maureen

Hi David

In addition to my last question about all the pages uploading to my web
space address and apart from my home page all other pages are blank in my
domain name, a friend has told me that he can access all the pages on the web
space address on his PC and if he puts in the domain name on his laptop all
the pages are there also not just the home page. That one really puzzles me,
can you explain?

Maureen
 
M

Maureen

Hi David
Thanks again for your help, I have been trying to get this website up and
running for weeks. My old one was in Publisher 97 and was a real struggle...
and I was on dial-up. So I decided to update my version of Publisher and go
Broadband thinking all would be easy. After weeks of talking to people,
reading books and the 'net, you have no idea how good it is to talk deal with
someone who know what they're talking about and is prepared to help.

Anyway, I thought it might be a good idea to try publishing my website again
and I've had a look at your website and found the details very interesting. I
would like to try publishing my website using your FTP instructions but find
it quite alot to remember. I tried printing it but it wouldn't do it, have
you a printable version I can try?

Maureen
 
D

DavidF

Maureen,

Please post the URL of your website.

Happy to help, but I don't know about the "know what I am talking about",
and the website material I reference is not mine, it is David Bartosik's,
the resident MVP who DOES know what he is talking about ;-) Most of what I
do know about this subject, I learned from him, reading this newsgroup, and
a lot of trial and terror.

You should be able to print David's material, but I guess you could also
copy and paste it into a Word document...or WordPad or notepad..., and print
from there if you are having problems. Or perhaps try selecting the text you
want to print and choose print selection...

DavidF
 
D

DavidF

Thanks. I am a little extra dense today. What is the advantage over Paste
Special, unformatted text?

DavidF
 
M

Mary Sauer

When you copy support document headings and paste into postings it is far easier
clicking the icon than it is using paste special. When copying whole web pages
and pasting into Word or Publisher it saves a bit of time and the results are
predictable.
 
D

DavidF

M

Maureen

Hi David

Sorry about the confusion, I thought you were David Bartosik.... all this
technical stuff gets to you in the end !

My web space address is www.mjhenshall.pwp.blueyonder.co.uk and my domain
name is www.devonviewcaravans.co.uk.

Thanks for the advice about printing David's instructions and I appreciate
Mary's comments. I'll have a go at 'copy and paste' to start with and see how
I get on.

Maureen
 
M

Mary Sauer

Hello Maureen, Your site is very good. I am always amazed at the patience folks
demonstrate using Publisher as a web creator. Now I have to figure out what
7.5st is in pounds and ounces.
 
M

Maureen

Hi David

Just to let you know that I have just copied and pasted the article from
David Bartosik's web site and it has worked perfectly, it's now saved in a
Word Document.
Thanks again.

Maureen
 
J

JoAnn Paules [MVP]

One stone is equal to a hair under 14 pounds. 7.5 stone = 105 lbs.

--

JoAnn Paules
MVP Microsoft [Publisher]
 
M

Maureen

Hi Mary

Thanks for your comment about my web site. Believe it or not I really
enjoyed creating it, even if it did take some time. Of course, the fact that
it was not costing me hundreds of pounds may have made it all the more
enjoyable! I just need to get it published properly now.

Although we are mostly metric in the UK some of the old things still hang
on... 7.5st is about 105 pounds.

Thanks again

Maureen
 
D

DavidF

Maureen,

Your site works just fine at www.mjhenshall.pwp.blueyonder.co.uk, and your
home page works at the other URL of www.devonviewcaravans.co.uk, but the
other pages don't...because the Publisher HTML files are being framed.
Framing doesn't work with Publisher, partly because the navbar uses relative
links. Interestingly, if you view your site with FireFox, your site
works...just not with IE, which is probably why your friend with the Apple
was able to get it to work...they probably weren't using IE. This is where I
start reaching the limit of my knowledge, but as I understand it, the
Publisher coding engine produces "smarter" code for IE, but also produces
"dumber" code for other browsers. In this case the "dumber" code works in
FireFox, but the "smarter" code doesn't work in IE because of the framing.
How's that for a high tech answer? :)

You are probably going to have to either contact your webhost and explain to
them that the navbar uses relative links, and Publisher pages will not work
when framed...and do they have a solution...or do away with your navbar and
build one with absolute links.

Perhaps this will help explain the issue to your host. When you go to
www.devonviewcaravans.co.uk your home page, the index.htm file loads. But if
you go to View > Source (in IE), then you will see the code for the page,
and can see the framing. In fact you are looking at
http://www.mjhenshall.pwp.blueyonder.co.uk/">http://devonviewcaravans.co.uk/index.htm
Now if you hover your mouse over your navbar button for your Caravans page,
and look in the status bar, you will see that if you click that button it
will try to take you to "Page320.htm". Publisher put that page into your
"index_files" folder, so when you click that link, it looks to
http://devonviewcaravans.co.uk/index_files/Page320.htm for your Caravans
page and you end up with a blank page. Why? Because that is not where your
"index_files" folder is located. It is located here:
http://www.mjhenshall.pwp.blueyonder.co.uk/index_files/Page320.htm . If you
load your home page in FireFox and hover over the button for your Caravan
page, and you look in your status bar, that is the absolute link you will
see, instead of just Page320.htm...the relative link. (By the way, you can
download FireFox for free to test this if you want)

I know all that is clear as mud, and is not much more clear to me, but the
issue is the way your site is framed, and Publisher pages don't work in a
frame...in IE, and I am not sure of the solution, if your host can't help.
As I said, I would guess that you could do away with the wizard built
navbar, and the relative links, and build one with out the wizard using
absolute links.

Or you might also try not using the subfolder option. In Publisher go to
Tools > Options > Web tab, and untick "Organize supporting files in a
folder". Then Publish to the Web, new HTML files, delete your old files on
your host, and upload your new...and try that. Now instead of producing just
an index.htm file plus a index_files folder, all your supporting graphics
and other pages will be at the same level as the index.htm file. I would try
this option before I did away with the relative links, and after talking to
your host about the framing issue.

Sorry I can't be of more help, but hopefully this will lead to a solution.
And like everybody else, congrats on a good looking site ;-)

DavidF
 
M

Maureen

Wow David, you have just blown me away with all that! As a mere novice at
this technical stuff it will take me some time to digest and understand it
all...but I will try.

Are you saying that if I delete the Publisher navbar and insert my own bar
using hyperlinks, that will probably work? Or, I'm wondering if it would be
easier to just give people my web space address and not bother with the
domain name. I know that's not quite so professional but as it's already
there and if it works, it will save me alot of frustration.

Obviously one of my aims is to get my site picked up by search engines. Do
you think the search engines would accept my pwp address? I have registered
the domain name with Google and other directories and Google have crawled my
old site, but that one was never good enough to get picked up. When I have
talked to other professional web site builders they have also talked about my
site being in frames, but I have never really understood what that meant and
they always blamed Publisher...and of course they would prefer me to pay them
to do the job.

I find it hard to believe that Microsoft produces such a brilliant product
as Publisher, that makes it so easy to design your own web site and then you
find it so hard to get it onto the web. But then they have got helpful people
like you to help us out!

Thanks again David

Maureen
 
D

DavidF

Maureen,

Lets take a step back. As long as your site is being framed, you are
probably going to have problems, not just with Publisher. As I understand
it, the webots do not like framed sites, so that alone will inhibit search
engines from finding and including your site. So the primary issue is
finding a way to avoid framing. You should work toward the use of your
domain name. So lets clarify a few things.

Go to www.mjhenshall.pwp.blueyonder.co.uk and open that site, and look at
the code. In IE go to View > Source and NotePad will open, and you will see
a long page of code that is produced by Publisher. Now do the same thing
with www.devonviewcaravans.co.uk and you won't see that Publisher code...you
will see that the site is framed. So tell me, who is hosting your domain
name files? If it is blueyonder, ask them if they can host your domain name
HTML files without framing them, just like they do the pwp site. Is this a
free hosting service provided by blueyonder? Will they provide you with a
non-framed site if you pay for the hosting service?

Answer those questions, and we will move on from there.

DavidF
 
M

Maureen

Hi David

I've had a look at the source on both names, not all together sure what I'm
looking for so I will take your word that one is framed.

Blueyonder are hosting my website at the moment so I put your idea to them.
Unfortunately they only provide a very basic package and cannot change the
way they do it, even if I pay. So I have spoken to 1&1 who I have my domain
name registered with and for a small fee each month they will upgrade my
package with them and host my site. They will take the site as it is and
through Linux will redirect it to their web space...unframed. They will give
me a new user name and password and it will make it easier when I need to
change anything on the web site.
I was trying to avoid paying someone else to do it for me but Hey! for £5
per month it may be worth it and save me any more hassle. It's worth thinking
about.

One other thing, (let me test your tech knowledge). I was interested in what
you said about using Firefox as a browser. Would it work if I downloaded
Firefox and then re-published the web site through that instead of IE?

Maureen

P.S. Was the time on your reply really 6.37a.m. What time do you guys start
work there?
 
D

DavidF

Hi Maureen,

Good work. Many free webhosting services will frame your site and if you
want your website to be successful, you will move it to a paid service. You
gotta spend some money to make some money. I think moving your site to 1&1
is a good decision.

I am a little concerned about how you described what they are going to do.
You will need to produce new Publisher HTML files to upload to 1&1. If you
sign up with 1&1 to host your site, then they will give you instructions on
how and where to upload your Publisher HTML files. You will change the links
within your Publisher document and produce new files for 1&1, and delete the
files on blueyonder. You are going to be a much happier person, once you
figure out how to do that. 1&1 is one of the largest webhosts there is from
what I know, and they will have an excellent support section with good
instructions, FAQs, etc. and will offer you webstats and many more services
and features. Here is a link to their FAQ section:
http://faq.1and1.com/ Go there and do some reading before you sign up.

The money will be well spent...do it.

FireFox...no, the way you upload your site files to your webhost has nothing
to do with framing. However, I would suggest that you eventually download
and install FireFox. While I still use IE as my primary browser, I test my
website to see how it looks in FireFox. Building your site so it has as much
cross browser capability as possible will also be good for business.
Publisher websites have limited cross browser support, but that is another
subject...

As to the time I start work, let me clarify that I do not work for
Microsoft. I am just a Publisher user like you that helps out here...and I
don't sleep much. I am usually up by 4:00 AM....

Good luck...

DavidF
 

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