G
Gerry Hickman
Hi Karlo,
No, it's at the point you invoke setup, e.g. when you try to install
Office or Add a feature. The inability to apply a transform implies that
setup had been invoked but was unable to complete, and I'd have expected
a log file to be created at that point. However, since you've upgraded,
and since it's not exactly a clean computer, it's possible your
environment variables are messaged up and that Office thinks the %TEMP%
folder is somewhere else e.g.
c:\temp
c:\winnt\temp
c:\windows\temp
If you type SET at the command prompt for each user it will show the
environment strings in effect. You can copy from the black window by
simply dragging the mouse over the text and pressing Enter.
When do log files get created? When Office is opened? If so, please
recall that I had not been able to open Office from User2, getting
Error Applying Transform instead.
No, it's at the point you invoke setup, e.g. when you try to install
Office or Add a feature. The inability to apply a transform implies that
setup had been invoked but was unable to complete, and I'd have expected
a log file to be created at that point. However, since you've upgraded,
and since it's not exactly a clean computer, it's possible your
environment variables are messaged up and that Office thinks the %TEMP%
folder is somewhere else e.g.
c:\temp
c:\winnt\temp
c:\windows\temp
If you type SET at the command prompt for each user it will show the
environment strings in effect. You can copy from the black window by
simply dragging the mouse over the text and pressing Enter.