Office 2007 Beta install error - null

F

full.arm

yes am a beta tester

ok will do - thanks for the tip...

"Milly Staples [MVP - Outlook]"
 
F

full.arm

yes am a beta tester

ok will do - thanks for the tip...

"Milly Staples [MVP - Outlook]"
 
F

full.arm

yes am a beta tester

ok will do - thanks for the tip...

"Milly Staples [MVP - Outlook]"
 
F

full.arm

yes am a beta tester

ok will do - thanks for the tip...

"Milly Staples [MVP - Outlook]"
 
M

Mittu

Hi

Try the following steps.
(1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

Milly Staples said:
None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
M

Mittu

Hi

Try the following steps.
(1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

Milly Staples said:
None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
M

Mittu

Hi

Try the following steps.
(1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

Milly Staples said:
None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
M

Mittu

Hi

Try the following steps.
(1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

Milly Staples said:
None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
M

Mittu

Hi

Try the following steps.
(1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

Milly Staples said:
None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
M

Mittu

Hi

Try the following steps.
(1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

Milly Staples said:
None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
M

Mittu

Hi

Try the following steps.
(1) Delete the Office keys under HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

Milly Staples said:
None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
F

full.arm

this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
F

full.arm

this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
F

full.arm

this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
F

full.arm

this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
F

full.arm

this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
F

full.arm

this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
F

full.arm

this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

Ray said:
hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
M

Mittu

Hi,

Try the following steps.
First of all boot up the machine in Clean Boot disabling possible 3rd
applications. Refer the link below for details.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;310353

Then once you are booted onto the Desktop,
(1) Start-> Run-> msiexec /unregister
(2) Start-> Run-> msiexec /regserver

If you dont get any errors, try proceeding with the installation of Office.

Mittu



full.arm said:
this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 
M

Mittu

Hi,

Try the following steps.
First of all boot up the machine in Clean Boot disabling possible 3rd
applications. Refer the link below for details.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;310353

Then once you are booted onto the Desktop,
(1) Start-> Run-> msiexec /unregister
(2) Start-> Run-> msiexec /regserver

If you dont get any errors, try proceeding with the installation of Office.

Mittu



full.arm said:
this is what was suggested in office beta forums - still no go. i deleted
the keys and rebooted. once rebooted, i logged in and outlook attempted
restart its installer... 1st time i let it go and then tried office 2007 -
zippo didn't work. rebooted and then cancelled the office 2003 installer
and deleted keys and tried to install office 2007, still errored :(

Mittu said:
Hi

Try the following steps.
(1) Delete the Office keys under
HKEY_LOCAL_MACHINE\Software\Microsoft\Office
and HKEY_CURRENT_USER\Software\Microsoft\Office
(2) Restart the machine and try installing Office again.

Also, if you become disconnected from your installation point or network
resource, reconnect and try to install Office again.
If you are a mobile user who is using a laptop computer, and the
installation resource is unavailable, you cannot use the Office feature
until
you reconnect to your installation resource.

Thanks,

Mittu




full.arm said:
same here... xp-sp2

hi, i have the same problem
windows xp, sp2, all service packs

:

None -what OS and SP are you trying to install this on?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, full.arm asked:

| Hi I am hoping that some smart cookie will be able to help me out.
| Office 2007 rollbacks when performing an install. I've ensured I
| have heaps of disc space, firewall/anti-virus disabled. Following
| error captured in Setup log file;
|
| MSI(INFO): '=== Logging stopped: 04.06.2006 01:46:36 ==='
| MSI(TERMINATE): '(null)'
| Error: Failed to install product: ErrorCode: 1603(0x643).
| 00000000:013850c6
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| operator delete
| RunSetup
| RunSetup
| GetModuleFileNameA
| Rolling back chain
| 06/04/2006 01:46:40 Rolling back package: AccessMUI.en-US
| There appears to be no rollback work to do for package:
| AccessMUI.en-US path: F:\MSOCache\All
| Users\{30120000-0015-0409-0000-0000000FF1CE}-F\AccessMUI.MSI
| Error: Failed to get all download ID's from Injector. Error code:
| 0x80070002 HResult: 0x80070002.
| 00000000:013850c6
| RunSetup
| RunSetup
| 00000000:3003fe6b
| 00000000:3004001a
| 00000000:3004e790
| RegisterWaitForInputIdle
| Catalyst execution finished: 06/04/2006 01:46:40. Return code: 0.
| Exception caught: HResultOnly.
| PERF: TickCount=87289843 Name=RunSetup Description=End function
|
| Any ideas? TIA
Click to expand...
Click to expand...
Click to expand...
 

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