Office 2007 install fails with a setup cannot continue message

S

Spartan101

I got the same error message as you guys, all of the solutions mentione
did not work.

I fixed the problem by upgrading the firmware of my DVD-R Drive

(Liteon - LH-20A1S)

I had Just recently installed Windows XP x64 Edition.

It seems that the XP Driver is not suffice for the installation o
Microsoft Office 2007.

Long story short, after installing the firmware, I tried th
installation again and the message did not come up. i now hav
Microsoft Office 2007 Installed.


*** Note *** - I did not get the firmware from the liteon website, th
website gave me the wrong firmware for my Drive model
 
W

wildzombo

I am trying to install Office 2007 using original OEM media on a syste
with a fresh install of Windows XP Pro. IT works on other systems fin
so I know the media is ok. On this system I get an error:
D:\ProHybridr.WW\OSETUP.DLL digital signature does not validate or i
not present.
I have tried copying the CD files to the hard drive and running fro
there but get the same result.

Any ideas anyone
 
S

Srikanth

check,
Control panel > Regional and Language Options
and make sure that location is set properly
OR
Make a copy on another computer and use it on this computer to install.
 
B

BB

Had this same problem with a new copy of Office Home edition. Was originally
trying to install from an external USB CD drive that did not have the Region
Code specified and while the files on the disc could be read, the install
failed consistently with this error. Switched to an internal CD drive that
had the Region Code set, and the install went without any issues using the
same original CD. I believe this problem ".WW\OSETUP.DLL digital signature
does not validate or is not present." stemmed from an inconsistency between
the Region on the CD and the Region specified on the CD Drive. You can check
(and I believe usually update, although a limited number of times) the Region
for the Drive from its properties: Right click on the drive in My Computer,
select properties, hardware, then click on the drive, properties and finally
region. If it is unspecified, selecting the appropriate region for your area
may do the trick for you.

BB
 

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