Hello Scott,
I am standing waiting for the screenshot, have you tried to send me to
personal email account? If you have any trouble, please post back here.
Best Regards,
Daisy Cao
MCSE, MCSA, MCDBA
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
======================================================
PLEASE NOTE: The partner online technical community are provided to assist
with break/fix issues and simple how to questions.
We also love to hear your product feedback! Let us know what you think by
posting
from the web interface: Partner Feedback
from your newsreader: microsoft.private.directaccess.partnerfeedback
We look forward to hearing from you!
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| X-Tomcat-ID: 72833659
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<gkR2iK#
[email protected]>
<
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) (Daisy Cao [MSFT])
| Organization: Microsoft
| Date: Thu, 24 Jul 2008 09:30:06 GMT
| Subject: Re: Outlook search not working
| X-Tomcat-NG: microsoft.public.outlook.general
| Message-ID: <
[email protected]>
| Newsgroups: microsoft.public.outlook.general
| Lines: 1403
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139443
| NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
|
|
| Hi Scott,
|
| I am sorry to hear the screenshots cannot display in the newsgroup.
|
| At this time, please send me the screenshots directly at
| (e-mail address removed). I will get back to you as soon as possible.
|
| Best Regards,
|
| Daisy Cao
| MCSE, MCSA, MCDBA
| Microsoft Online Partner Support
|
| Get Secure! -
www.microsoft.com/security
|
| ======================================================
|
| PLEASE NOTE: The partner online technical community are provided to
assist
|
| with break/fix issues and simple how to questions.
|
|
| We also love to hear your product feedback! Let us know what you think by
|
| posting
|
| from the web interface: Partner Feedback
|
| from your newsreader: microsoft.private.directaccess.partnerfeedback
|
| We look forward to hearing from you!
|
| ======================================================
|
| When responding to posts, please "Reply to Group" via your newsreader so
|
| that others may learn and benefit from this issue.
|
| ======================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
| --------------------
| | From: "Scott Micale" <
[email protected]>
| | References: <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <gkR2iK#
[email protected]>
| | Subject: Re: Outlook search not working
| | Date: Wed, 23 Jul 2008 09:26:49 -0400
| | Lines: 1
| | Message-ID: <
[email protected]>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | format=flowed;
| | charset="iso-8859-1";
| | reply-type=original
| | Content-Transfer-Encoding: 7bit
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | Importance: Normal
| | X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | X-MS-CommunityGroup-PostID: {76336CF9-6B03-4D56-BDA3-34FCF76A01EC}
| | X-MS-CommunityGroup-ThreadID: 6BAE46D2-3067-44FE-A136-29E70DF52907
| | X-MS-CommunityGroup-ParentID: 732294B5-4AE6-4C24-B3B3-A0DF3F7ACECC
| | Newsgroups: microsoft.public.outlook.general
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139233
| | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | X-Tomcat-NG: microsoft.public.outlook.general
| |
| | When I send you my message and attach the screen shots the message is
not
| | appearing. Is there another way to get you the screen shots? Well I
did
| | what you asked in the previous post and I am still having the same
issues.
| |
| |
| |
| | | | >
| | > Hello Scott,
| | >
| | > How are you?
| | >
| | > I am currently standing by for an update from you and would like to
know
| | > how things are going there. Please let me know if there is anything
| else I
| | > can do further assistance.
| | >
| | > I am looking forward to your response.
| | >
| | > Daisy Cao
| | > MCSE, MCSA, MCDBA
| | > Microsoft Online Partner Support
| | >
| | > Get Secure! -
www.microsoft.com/security
| | >
| | > ======================================================
| | >
| | > PLEASE NOTE: The partner online technical community are provided to
| assist
| | >
| | > with break/fix issues and simple how to questions.
| | >
| | >
| | > We also love to hear your product feedback! Let us know what you
think
| by
| | >
| | > posting
| | >
| | > from the web interface: Partner Feedback
| | >
| | > from your newsreader: microsoft.private.directaccess.partnerfeedback
| | >
| | > We look forward to hearing from you!
| | >
| | > ======================================================
| | >
| | > When responding to posts, please "Reply to Group" via your newsreader
so
| | >
| | > that others may learn and benefit from this issue.
| | >
| | > ======================================================
| | >
| | > This posting is provided "AS IS" with no warranties, and confers no
| | > rights.
| | >
| | >
| | > --------------------
| | > | X-Tomcat-ID: 114186869
| | > | References: <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > <
[email protected]>
| | > | MIME-Version: 1.0
| | > | Content-Type: text/plain
| | > | Content-Transfer-Encoding: 7bit
| | > | From: (e-mail address removed) (Daisy Cao [MSFT])
| | > | Organization: Microsoft
| | > | Date: Fri, 18 Jul 2008 11:36:29 GMT
| | > | Subject: Re: Outlook search not working
| | > | X-Tomcat-NG: microsoft.public.outlook.general
| | > | Message-ID: <
[email protected]>
| | > | Newsgroups: microsoft.public.outlook.general
| | > | Lines: 1070
| | > | Path: TK2MSFTNGHUB02.phx.gbl
| | > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:138367
| | > | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| | > |
| | > |
| | > | Hello Scott,
| | > |
| | > | I am just checking to see how this is going. Please drop me a quick
| note
| | > at
| | > | your convenience to let me know the current status of this issue.
If
| you
| | > | have any concerns, please do not hesitate to let me know. Thanks,
and
| | > have
| | > | a great day!
| | > |
| | > | Regards,
| | > |
| | > | Daisy Cao, MCSE 2000
| | > |
| | > | Microsoft Online Support
| | > | Microsoft Global Technical Support Center
| | > |
| | > | Get Secure! -
www.microsoft.com/security
| | > | ====================================================
| | > | When responding to posts, please "Reply to Group" via your
newsreader
| so
| | > | that others may learn and benefit from your issue.
| | > | ====================================================
| | > | This posting is provided "AS IS" with no warranties, and confers no
| | > rights.
| | > |
| | > |
| | > | --------------------
| | > | | X-Tomcat-ID: 33921651
| | > | | References: <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | <
[email protected]>
| | > | | MIME-Version: 1.0
| | > | | Content-Type: text/plain
| | > | | Content-Transfer-Encoding: 7bit
| | > | | From: (e-mail address removed) (Daisy Cao [MSFT])
| | > | | Organization: Microsoft
| | > | | Date: Wed, 16 Jul 2008 08:10:39 GMT
| | > | | Subject: Re: Outlook search not working
| | > | | X-Tomcat-NG: microsoft.public.outlook.general
| | > | | Message-ID: <
[email protected]>
| | > | | Newsgroups: microsoft.public.outlook.general
| | > | | Lines: 965
| | > | | Path: TK2MSFTNGHUB02.phx.gbl
| | > | | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.outlook.general:137760
| | > | | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| | > | |
| | > | |
| | > | | Hello Scott,
| | > | |
| | > | | Thank you for keeping in touch. As Emily is out of Office
| currently, I
| | > | will
| | > | | continue work with you on this Outlook search issue and hope we
can
| | > solve
| | > | | the issue finally.
| | > | |
| | > | | To provide efficient steps, I would like to summarize our issue
| first,
| | > if
| | > | | there is any misunderstanding, don't hesitate to let me know.
| | > | |
| | > | | Problem Product: Outlook 2007 search/Windows Desktop Search
| | > | | OS: Windows XP
| | > | | Issue: Outlook search did not work
| | > | |
| | > | | Troubleshooting steps:
| | > | | =========
| | > | | 1. Re-index Outlook
| | > | | 2: Run Windows in clean boot
| | > | | 3. Install Windows Desktop Search 3.01 for Windows XP (KB917013)
| | > | | 4. New Windows XP account
| | > | | 5. Repair Outlook.
| | > | |
| | > | | I also would like to confirm the following questions:
| | > | |
| | > | | 1. Is Windows Search working fine?
| | > | |
| | > | | Note: as Outlook uses a Windows component to perform search, this
| | > issue
| | > | may
| | > | | be caused by some Windows system issues.
| | > | |
| | > | | 2. Is there any result when searching emails in Outlook?
| | > | |
| | > | | 3. Is there any result when we try to search in Tools > Advanced
| | > search?
| | > | |
| | > | | In addition, please capture a screenshot of failed search.
| | > | |
| | > | | Screenshot:
| | > | | =======
| | > | | 1. Whenever the failed screen appears, please press the Print
Screen
| | > key
| | > | | (PrtScn) on your keyboard.
| | > | | 2. Click Start, click Run, type MSPAINT, and click OK.
| | > | | 3. In Paint, click Paste under the Edit Menu, click Save under
the
| | > File
| | > | | menu, type a file name for the snap shot, choose JPEG as "Save as
| | > type",
| | > | | click "Desktop" on the left pane, and click Save.
| | > | | 4. Please find the screenshot on the Desktop and send it to me.
| | > | |
| | > | | Thank you for your patience and cooperation. I look forward to
| hearing
| | > | from
| | > | | you.
| | > | |
| | > | | Regards,
| | > | |
| | > | | Daisy Cao, MCSE 2000
| | > | |
| | > | | Microsoft Online Support
| | > | | Microsoft Global Technical Support Center
| | > | |
| | > | | Get Secure! -
www.microsoft.com/security
| | > | | ====================================================
| | > | | When responding to posts, please "Reply to Group" via your
| newsreader
| | > so
| | > | | that others may learn and benefit from your issue.
| | > | | ====================================================
| | > | | This posting is provided "AS IS" with no warranties, and confers
no
| | > | rights.
| | > | |
| | > | | --------------------
| | > | | | From: "Scott Micale" <
[email protected]>
| | > | | | References: <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | <
[email protected]>
| | > | | | Subject: Re: Outlook search not working
| | > | | | Date: Tue, 15 Jul 2008 12:12:44 -0400
| | > | | | Lines: 1
| | > | | | Message-ID: <
[email protected]>
| | > | | | MIME-Version: 1.0
| | > | | | Content-Type: text/plain;
| | > | | | format=flowed;
| | > | | | charset="iso-8859-1";
| | > | | | reply-type=original
| | > | | | Content-Transfer-Encoding: 7bit
| | > | | | X-Priority: 3
| | > | | | X-MSMail-Priority: Normal
| | > | | | Importance: Normal
| | > | | | X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | > | | | X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | > | | | X-MS-CommunityGroup-PostID:
{FD3F53B8-7CD8-41C9-8AD4-8344506AD772}
| | > | | | X-MS-CommunityGroup-ThreadID:
6BAE46D2-3067-44FE-A136-29E70DF52907
| | > | | | X-MS-CommunityGroup-ParentID:
80C7C329-BCD7-4A3B-8EB3-5907178ED71D
| | > | | | Newsgroups: microsoft.public.outlook.general
| | > | | | Path: TK2MSFTNGHUB02.phx.gbl
| | > | | | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.outlook.general:137617
| | > | | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | > | | | X-Tomcat-NG: microsoft.public.outlook.general
| | > | | |
| | > | | | yes I did repair Office like you mentioned in a previous post.
I
| am
| | > | | amazed
| | > | | | at all the people the are having this exact same issue with
| Outlook
| | > and
| | > | | | search and you people at Microsoft have not taken further steps
to
| | > fix
| | > | | this
| | > | | | issue. If you google this problem it is all over other message
| | > boards
| | > | | with
| | > | | | fix at all. I have performed all the steps you outlined in your
| | > | pervious
| | > | | | posts and still no resolution to this issue. It sounds like
you
| are
| | > not
| | > | | | sure where to take it from here and I am at a loss as well.
WADS
| | > 4.0
| | > | did
| | > | | | not
| | > | | | make a difference when I removed it and re-installed it. Does
| this
| | > | need
| | > | | to
| | > | | | be pushed up the ladder to second level support? I also
created
| the
| | > new
| | > | | | account you mentioned and the problem was still there. Let me
| know
| | > | where
| | > | | | you want to go from here.
| | > | | |
| | > | | |
| | > message
| | > | | | | | > | | | > Hi Scott,
| | > | | | >
| | > | | | > I am surprise that the issue persists after performing the
| steps.
| | > | | Before
| | > | | | > we go any further, I would like to know that: Have you
repaired
| | > | Office
| | > | | | > 2007 (step 2 in my first reply)?
| | > | | | >
| | > | | | > According to current situation, perform the steps below and
let
| me
| | > | know
| | > | | | > the result.
| | > | | | >
| | > | | | > #1 Empty the search data
| | > | | | > ======================
| | > | | | > 1. Go to Start > Control Panel > Indexing Options.
| | > | | | > 2. Click Advanced.
| | > | | | > 3. In the Indexing settings tab, in the field of 'index
| location',
| | > | copy
| | > | | | > the current location to the address bar in Windows Explorer
to
| | > open
| | > | it.
| | > | | | >
| | > | | | > 4. And then go to the folder Search > Data > applications >
| | > Windows.
| | > | | Empty
| | > | | | > this folder.
| | > | | | > 5. Test the issue again.
| | > | | | >
| | > | | | > If the issue persists, go to step 2.
| | > | | | >
| | > | | | > #2 Uninstall the Windows Desktop Search. And then re-install
it
| to
| | > | see
| | > | | if
| | > | | | > it works.
| | > | | | >
| | > | | | > #3 Create a New Windows Account (windows XP)
| | > | | | > =======================
| | > | | | >
| | > | | | > If the problem still occurs, let's create a new windows
account
| to
| | > | | check
| | > | | | > the problem.
| | > | | | >
| | > | | | > 1. Start the computer.
| | > | | | > 2. Click Start-> Control Panel, click "switch to the classic
| view"
| | > | and
| | > | | | > then double click User accounts Icon.
| | > | | | > 3. Click the Add button to create a new Windows account, type
| the
| | > | | username
| | > | | | > and domain, then click next, click the other tab and select
| | > | | | > administrator, and click finish.
| | > | | | > 4. Log off the current user and log on to Windows with the new
| | > | account.
| | > | | | >
| | > | | | > For more information: Q279783 HOW TO: Create and Configure
User
| | > | | Accounts
| | > | | | > in Windows XP
| | > | | | >
http://support.microsoft.com/default.aspx?scid=KB;en-us;279783
| | > | | | >
| | > | | | > If anything is unclear or if you have any other concerns,
please
| | > | don't
| | > | | | > hesitate to contact me.
| | > | | | >
| | > | | | > Sincerely,
| | > | | | >
| | > | | | > Emily Lin,
| | > | | | > Microsoft Online Partner Support
| | > | | | >
| | > | | | > Get Secure! -
www.microsoft.com/security
| | > | | | > ======================================================
| | > | | | > When responding to posts, please "Reply to Group" via your
| | > newsreader
| | > | | so
| | > | | | > that others may learn and benefit from this issue.
| | > | | | > ======================================================
| | > | | | > This posting is provided "AS IS" with no warranties, and
| confers
| | > no
| | > | | | > rights.
| | > | | | >
| | > | | | >
| | > | | | >
| | > | | | >
| | > | | | >
| | > | | | >
| | > | | | > --------------------
| | > | | | >>From: "Scott Micale" <
[email protected]>
| | > | | | >>References:
<
[email protected]>
| | > | | | >><
[email protected]> <09AE6D63-740C-
| | > | | | > (e-mail address removed)>
| | > | | | > <
[email protected]>
| | > | | | > <433822D9-FAFD-44A5-823B-358B64953F05
| | > | | | > @microsoft.com> <
[email protected]>
| | > | | | > <
[email protected]>
<1197CA84-
| | > | | | > (e-mail address removed)>
| | > | | | > <
[email protected]>
| | > | | | > <BEEA91D1-339B-4D8D-8043-93B9423B6A48
| | > | | | > @microsoft.com> <
[email protected]>
| | > | | | >>Subject: Re: Outlook search not working
| | > | | | >>Date: Fri, 11 Jul 2008 10:56:11 -0400
| | > | | | >>Lines: 1
| | > | | | >>Message-ID:
<
[email protected]>
| | > | | | >>MIME-Version: 1.0
| | > | | | >>Content-Type: text/plain;
| | > | | | >> format=flowed;
| | > | | | >> charset="iso-8859-1";
| | > | | | >> reply-type=original
| | > | | | >>Content-Transfer-Encoding: 7bit
| | > | | | >>X-Priority: 3
| | > | | | >>X-MSMail-Priority: Normal
| | > | | | >>Importance: Normal
| | > | | | >>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | > | | | >>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | > | | | >>X-MS-CommunityGroup-PostID:
| {C9793264-DF2D-4C52-A3AA-BC052D30FD6A}
| | > | | | >>X-MS-CommunityGroup-ThreadID:
| 6BAE46D2-3067-44FE-A136-29E70DF52907
| | > | | | >>X-MS-CommunityGroup-ParentID:
| 3BF9B9FB-D9BB-4076-9F7C-D66F373DEB79
| | > | | | >>Newsgroups: microsoft.public.outlook.general
| | > | | | >>Path: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>Xref: TK2MSFTNGHUB02.phx.gbl
| | > microsoft.public.outlook.general:136871
| | > | | | >>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | > | | | >>X-Tomcat-NG: microsoft.public.outlook.general
| | > | | | >>
| | > | | | >>Emily,
| | > | | | >>
| | > | | | >>It fished indexing and still the same problem. How do I tell
| what
| | > | | might
| | > | | | >>be
| | > | | | >>corrupt?
| | > | | | >>
| | > | | | >>-Scott
| | > | | | >>
| | > message
| | > | | | >>| | > | | | >>> Hi Scott,
| | > | | | >>>
| | > | | | >>> According to the screen shot, Outlook is not finishing to
| index
| | > your
| | > | | | >>> items. Which may cause the search in Contacts not return the
| | > | properly
| | > | | | >>> result.
| | > | | | >>>
| | > | | | >>> Only search in the current Contacts folder. What is the
| result?
| | > Is
| | > | the
| | > | | | >>> indexing status also not completed in the current contacts
| | > folder?
| | > | | | >>>
| | > | | | >>> If so, we do need to wait for OUtlook to finish the
indexing.
| Or
| | > | | check
| | > | | | >>> if
| | > | | | >>> there is any item corrupted in the folder which cannot
finish
| | > the
| | > | | | >>> indexing.
| | > | | | >>> Delete the corrupted item to fix the issue.
| | > | | | >>>
| | > | | | >>>
| | > | | | >>> If anything is unclear or if you have any other concerns,
| please
| | > | don't
| | > | | | >>> hesitate to contact me.
| | > | | | >>>
| | > | | | >>> Sincerely,
| | > | | | >>>
| | > | | | >>> Emily Lin,
| | > | | | >>> Microsoft Online Partner Support
| | > | | | >>>
| | > | | | >>> Get Secure! -
www.microsoft.com/security
| | > | | | >>> ======================================================
| | > | | | >>> When responding to posts, please "Reply to Group" via your
| | > | newsreader
| | > | | so
| | > | | | >>> that others may learn and benefit from this issue.
| | > | | | >>> ======================================================
| | > | | | >>> This posting is provided "AS IS" with no warranties, and
| confers
| | > no
| | > | | | >>> rights.
| | > | | | >>>
| | > | | | >>>
| | > | | | >>>
| | > | | | >>> --------------------
| | > | | | >>>>From: "Scott Micale" <
[email protected]>
| | > | | | >>>>References:
| <
[email protected]>
| | > | | | >>>><
[email protected]> <09AE6D63-740C-
| | > | | | >>> (e-mail address removed)>
| | > | | | >>> <
[email protected]>
| | > | | | >>> <433822D9-FAFD-44A5-823B-358B64953F05
| | > | | | >>> @microsoft.com> <
[email protected]>
| | > | | | >>> <
[email protected]>
| <1197CA84-
| | > | | | >>> (e-mail address removed)>
| | > | | | >>> <
[email protected]>
| | > | | | >>>>Subject: Re: Outlook search not working
| | > | | | >>>>Date: Thu, 10 Jul 2008 11:34:19 -0400
| | > | | | >>>>Lines: 1
| | > | | | >>>>Message-ID:
| <
[email protected]>
| | > | | | >>>>MIME-Version: 1.0
| | > | | | >>>>Content-Type: multipart/mixed;
| | > | | | >>>> boundary="----=_NextPart_000_000B_01C8E280.E48DF920"
| | > | | | >>>>X-Priority: 3
| | > | | | >>>>X-MSMail-Priority: Normal
| | > | | | >>>>Importance: Normal
| | > | | | >>>>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | > | | | >>>>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | > | | | >>>>X-MS-CommunityGroup-PostID:
| | > {BEEA91D1-339B-4D8D-8043-93B9423B6A48}
| | > | | | >>>>X-MS-CommunityGroup-ThreadID:
| | > 6BAE46D2-3067-44FE-A136-29E70DF52907
| | > | | | >>>>X-MS-CommunityGroup-ParentID:
| | > DC3CBFA4-ADAC-45D7-AE74-53B0F8F2F97D
| | > | | | >>>>Newsgroups: microsoft.public.outlook.general
| | > | | | >>>>Path: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | > microsoft.public.outlook.general:136649
| | > | | | >>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | > | | | >>>>X-Tomcat-NG: microsoft.public.outlook.general
| | > | | | >>>>
| | > | | | >>>>Sorry this took so long to get back to you. I have
attached
| the
| | > | | screen
| | > | | | >>>>shots you asked for.
| | > | | | >>>>
| | > | | | >>>>
| | > | | | >>>>
message
| | > | | | >>>>| | > | | | >>>>> Hi Scott,
| | > | | | >>>>>
| | > | | | >>>>> Do you mean that you have create a new indexing location
and
| | > the
| | > | | issue
| | > | | | >>>>> persists?
| | > | | | >>>>>
| | > | | | >>>>> Have you read my reply on 06/06/2008 01:50AM? If so,
please
| | > let
| | > | me
| | > | | | >>>>> know
| | > | | | >>>>> the result and then we will go next step.
| | > | | | >>>>> ******************************************
| | > | | | >>>>> Just highlight the Contacts folder (don't highlight the
"all
| | > | | contacts
| | > | | | >>>>> items")> type in ash to search. What is the result?
| | > | | | >>>>>
| | > | | | >>>>> If it still doesn't work, send me the following screen
shot.
| | > | | | >>>>>
| | > | | | >>>>> 1. In outlook, go to the Tools menu > Options > Search
| | > Options.
| | > | | Take a
| | > | | | >>>>> screen shot of it.
| | > | | | >>>>> 2. Click the down arrow button on the right of the "All
| | > Contacts
| | > | | | >>>>> items".
| | > | | | >>>>> Take a screen shot of it.
| | > | | | >>>>> 3. Click the down arrow button on the right of the search
| bar,
| | > | click
| | > | | | >>>>> Indexing Status. Take a screen shot of it.
| | > | | | >>>>> ******************************************
| | > | | | >>>>>
| | > | | | >>>>> If anything is unclear or if you have any other concerns,
| | > please
| | > | | don't
| | > | | | >>>>> hesitate to contact me.
| | > | | | >>>>>
| | > | | | >>>>> Sincerely,
| | > | | | >>>>>
| | > | | | >>>>> Emily Lin,
| | > | | | >>>>> Microsoft Online Partner Support
| | > | | | >>>>>
| | > | | | >>>>> Get Secure! -
www.microsoft.com/security
| | > | | | >>>>>
| | > | | | >>>>> ======================================================
| | > | | | >>>>> When responding to posts, please "Reply to Group" via your
| | > | | newsreader
| | > | | | >>>>> so
| | > | | | >>>>> that others may learn and benefit from this issue.
| | > | | | >>>>> ======================================================
| | > | | | >>>>> This posting is provided "AS IS" with no warranties, and
| | > confers
| | > | no
| | > | | | >>>>> rights.
| | > | | | >>>>>
| | > | | | >>>>>
| | > | | | >>>>>
| | > | | | >>>>> --------------------
| | > | | | >>>>>>From: "Scott Micale" <
[email protected]>
| | > | | | >>>>>>References:
| | > <
[email protected]>
| | > | | | >>>>>><
[email protected]> <09AE6D63-740C-
| | > | | | >>>>> (e-mail address removed)>
| | > | | | >>>>> <
[email protected]>
| | > | | | >>>>> <433822D9-FAFD-44A5-823B-358B64953F05
| | > | | | >>>>> @microsoft.com> <
[email protected]>
| | > | | | >>>>> <
[email protected]>
| | > | | | >>>>>>Subject: Re: Outlook search not working
| | > | | | >>>>>>Date: Wed, 11 Jun 2008 12:12:53 -0400
| | > | | | >>>>>>Lines: 5
| | > | | | >>>>>>Message-ID:
| | > <
[email protected]>
| | > | | | >>>>>>MIME-Version: 1.0
| | > | | | >>>>>>Content-Type: text/plain;
| | > | | | >>>>>> format=flowed;
| | > | | | >>>>>> charset="iso-8859-1";
| | > | | | >>>>>> reply-type=response
| | > | | | >>>>>>Content-Transfer-Encoding: 7bit
| | > | | | >>>>>>X-Priority: 3
| | > | | | >>>>>>X-MSMail-Priority: Normal
| | > | | | >>>>>>Importance: Normal
| | > | | | >>>>>>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | > | | | >>>>>>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | > | | | >>>>>>X-MS-CommunityGroup-PostID:
| | > {1197CA84-7311-4987-9814-13A69A7589DF}
| | > | | | >>>>>>X-MS-CommunityGroup-ThreadID:
| | > 6BAE46D2-3067-44FE-A136-29E70DF52907
| | > | | | >>>>>>X-MS-CommunityGroup-ParentID:
| | > CB1F3CAF-816E-474D-A6E5-15204C05964B
| | > | | | >>>>>>Newsgroups: microsoft.public.outlook.general
| | > | | | >>>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | > | microsoft.public.outlook.general:130707
| | > | | | >>>>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | > | | | >>>>>>X-Tomcat-NG: microsoft.public.outlook.general
| | > | | | >>>>>>
| | > | | | >>>>>>any updates for me? I did install WDS 4.0 and it did not
| fix
| | > | | | >>>>>>anything.
| | > | | | >>>>>>
| | > | | | >>>>>>| | > | | | >>>>>>> Emily,
| | > | | | >>>>>>>
| | > | | | >>>>>>> Can you give me a little more instructions on how to
| create
| | > a
| | > | new
| | > | | | >>>>>>> indexing
| | > | | | >>>>>>> location?
| | > | | | >>>>>>>
| | > message
| | > | | | >>>>>>> | | > | | | >>>>>>>> Hi Fernando,
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> As you stated that your issue is caused that the
| Indexing
| | > is
| | > | not
| | > | | | >>>>>>>> finished, and Scott's issue is somewhat different with
| | > yours
| | > | as
| | > | | he
| | > | | | >>>>>>>> mentioned
| | > | | | >>>>>>>> that the indexing status is finished (was up-to-date).
If
| | > | | possible,
| | > | | | >>>>>>>> you
| | > | | | >>>>>>>> can post it as a seperate one so that others will pay
| | > | attention
| | > | | on
| | > | | | >>>>>>>> your
| | > | | | >>>>>>>> post.
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> Personal suggestion:
| | > | | | >>>>>>>> =============
| | > | | | >>>>>>>> Refer to the following KB article to see if it fixes
your
| | > | issue.
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> 930010 Windows Desktop Search 3.0 does not return
Outlook
| | > 2007
| | > | | | >>>>>>>> e-mail
| | > | | | >>>>>>>> items, and event ID 3036 is logged in the Application
log
| | > | | | >>>>>>>>
| | > | <
http://support.microsoft.com/default.aspx?scid=kb;EN-US;930010>
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> Also do the following steps.
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> 1. Create a new index location via the Indexing
Options
| in
| | > | | Control
| | > | | | >>>>>>>> Panel
| | > | | | >>>>>>>> 2. Stop and restart the Windows Search service.
| | > | | | >>>>>>>> =============
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> Regards,
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> Emily Lin
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> Microsoft Online Partner Support
| | > | | | >>>>>>>> Get Secure! -
www.microsoft.com/security
| | > | | | >>>>>>>> ====================================================
| | > | | | >>>>>>>> When responding to posts, please "Reply to Group" via
| your
| | > | | | >>>>>>>> newsreader
| | > | | | >>>>>>>> so
| | > | | | >>>>>>>> that others may learn and benefit from your issue.
| | > | | | >>>>>>>> ====================================================
| | > | | | >>>>>>>> This posting is provided "AS IS" with no warranties,
and
| | > | confers
| | > | | no
| | > | | | >>>>>>>> rights.
| | > | | | >>>>>>>>
| | > | | | >>>>>>>>
| | > | | | >>>>>>>> --------------------
| | > | | | >>>>>>>>>Thread-Topic: Outlook search not working
| | > | | | >>>>>>>>>thread-index: AcjIFr/r6e8WS8Z+Rk6bBFJuGL9JlQ==
| | > | | | >>>>>>>>>X-WBNR-Posting-Host: 207.46.19.197
| | > | | | >>>>>>>>>From: =?Utf-8?B?RmVybmFuZG8=?=
| | > | | <
[email protected]>
| | > | | | >>>>>>>>>References:
| | > | <
[email protected]>
| | > | | | >>>>>>>>><
[email protected]>
<09AE6D63-740C-
| | > | | | >>>>>>>> (e-mail address removed)>
| | > | | | >>>>>>>> <
[email protected]>
| | > | | | >>>>>>>>>Subject: Re: Outlook search not working
| | > | | | >>>>>>>>>Date: Fri, 6 Jun 2008 13:49:01 -0700
| | > | | | >>>>>>>>>Lines: 323
| | > | | | >>>>>>>>>Message-ID:
| | > | <
[email protected]>
| | > | | | >>>>>>>>>MIME-Version: 1.0
| | > | | | >>>>>>>>>Content-Type: text/plain;
| | > | | | >>>>>>>>> charset="Utf-8"
| | > | | | >>>>>>>>>Content-Transfer-Encoding: 7bit
| | > | | | >>>>>>>>>X-Newsreader: Microsoft CDO for Windows 2000
| | > | | | >>>>>>>>>Content-Class: urn:content-classes:message
| | > | | | >>>>>>>>>Importance: normal
| | > | | | >>>>>>>>>Priority: normal
| | > | | | >>>>>>>>>X-MimeOLE: Produced By Microsoft MimeOLE
V6.00.3790.2992
| | > | | | >>>>>>>>>Newsgroups: microsoft.public.outlook.general
| | > | | | >>>>>>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>>>>microsoft.public.outlook.general:130024
| | > | | | >>>>>>>>>NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| | > | | | >>>>>>>>>X-Tomcat-NG: microsoft.public.outlook.general
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>Emily,
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>I'm having the same problem that Scott described. When
I
| | > | followed
| | > | | | >>>>>>>>>your
| | > | | | >>>>>>>>>instructions, I noticed the indexing status informing
| there
| | > | were
| | > | | | >>>>>>>>>more
| | > | | | >>>>>>>>>than 6
| | > | | | >>>>>>>>>thounsand items to index yet. The point is:
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>I did reindexed twice up to the end.
| | > | | | >>>>>>>>>The status of indixing does not change or chage very
| | > little.
| | > | | | >>>>>>>>>Waiting for an entire indexing each time I search is
| | > | disfuncional
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>The problem is clearly in the indexing engine or
| something
| | > | like
| | > | | | >>>>>>>>>that.
| | > | | | >>>>>>>>>It
| | > | | | >>>>>>>>>happens in my emails too. I've tried all the solutions,
| | > | | | >>>>>>>>>instructions
| | > | | | >>>>>>>>>and
| | > | | | >>>>>>>>>recommendations stated in the Help & Support data, but
| thus
| | > | far
| | > | | | >>>>>>>>>this
| | > | | | >>>>>>>>>problem
| | > | | | >>>>>>>>>continues.
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>Do you have a definitive solution for it?
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>Thank you.
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>Fernando
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>""Emily Lin"" wrote:
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>> Hi Scott,
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> According your description and the screen shot, I
| | > strongly
| | > | | | >>>>>>>>>> suspect
| | > | | | >>>>>>>>>> that
| | > | | | >>>>>>>>>> the issue was caused that the specific Contact
folder
| is
| | > not
| | > | | | >>>>>>>>>> included
| | > | | | >>>>>>>> in
| | > | | | >>>>>>>>>> the "All Contacts Items" list. Click the down arrow
| | > button
| | > | on
| | > | | the
| | > | | | >>>>>>>>>> right
| | > | | | >>>>>>>>>> of the "All Contacts items" > Make sure that all the
| | > entries
| | > | | are
| | > | | | >>>>>>>>>> checked
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>>> search for the contacts again. what is the result?
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> Just highlight the Contacts folder (don't highlight
the
| | > "all
| | > | | | >>>>>>>>>> contacts
| | > | | | >>>>>>>>>> items")> type in ash to search. What is the result?
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> If it still doesn't work, send me the following
screen
| | > shot.
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> 1. In outlook, go to the Tools menu > Options >
Search
| | > | Options.
| | > | | | >>>>>>>>>> Take
| | > | | | >>>>>>>>>> a
| | > | | | >>>>>>>>>> screen shot of it.
| | > | | | >>>>>>>>>> 2. Click the down arrow button on the right of the
"All
| | > | | Contacts
| | > | | | >>>>>>>>>> items". Take a screen shot of it.
| | > | | | >>>>>>>>>> 3. Click the down arrow button on the right of the
| search
| | > | bar,
| | > | | | >>>>>>>>>> click
| | > | | | >>>>>>>>>> Indexing Status. Take a screen shot of it.
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> If anything is unclear or if you have any other
| concerns,
| | > | | please
| | > | | | >>>>>>>>>> don't
| | > | | | >>>>>>>>>> hesitate to contact me.
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> Sincerely,
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> Emily Lin,
| | > | | | >>>>>>>>>> Microsoft Online Partner Support
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> Get Secure! -
www.microsoft.com/security
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
======================================================
| | > | | | >>>>>>>>>> When responding to posts, please "Reply to Group"
via
| | > your
| | > | | | >>>>>>>>>> newsreader
| | > | | | >>>>>>>>>> so that others may learn and benefit from this issue.
| | > | | | >>>>>>>>>>
======================================================
| | > | | | >>>>>>>>>> This posting is provided "AS IS" with no warranties,
| and
| | > | | confers
| | > | | | >>>>>>>>>> no
| | > | | | >>>>>>>>>> rights.
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>>
| | > | | | >>>>>>>>>> --------------------
| | > | | | >>>>>>>>>> >From: "Scott Micale" <
[email protected]>
| | > | | | >>>>>>>>>> >References:
| | > | | <
[email protected]>
| | > | | | >>>>>>>>>> ><
[email protected]> <D7B47D51-
| | > | | | >>>>>>>> 415F-
| | > | | | >>>>>>>>>> (e-mail address removed)>
| | > | | | >>>>>>>>>> <
[email protected]>
| | > | | | >>>>>>>>>> <6BAE46D2-3067-44FE-A136-29E70DF52907
| | > | | | >>>>>>>>>> @microsoft.com>
| <
[email protected]>
| | > | | | >>>>>>>>>> >Subject: Re: Outlook search not working
| | > | | | >>>>>>>>>> >Date: Thu, 5 Jun 2008 10:57:05 -0400
| | > | | | >>>>>>>>>> >Lines: 261
| | > | | | >>>>>>>>>> >Message-ID:
| | > | | <
[email protected]>
| | > | | | >>>>>>>>>> >MIME-Version: 1.0
| | > | | | >>>>>>>>>> >Content-Type: multipart/mixed;
| | > | | | >>>>>>>>>> >
boundary="----=_NextPart_000_000E_01C8C6FA.E4173930"
| | > | | | >>>>>>>>>> >X-Priority: 3
| | > | | | >>>>>>>>>> >X-MSMail-Priority: Normal
| | > | | | >>>>>>>>>> >Importance: Normal
| | > | | | >>>>>>>>>> >X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | > | | | >>>>>>>>>> >X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | > | | | >>>>>>>>>> >X-MS-CommunityGroup-PostID:
| | > | | | >>>>>>>>>> >{09AE6D63-740C-426A-9D88-8B359A7F978A}
| | > | | | >>>>>>>>>> >X-MS-CommunityGroup-ThreadID:
| | > | | | >>>>>>>>>> >6BAE46D2-3067-44FE-A136-29E70DF52907
| | > | | | >>>>>>>>>> >X-MS-CommunityGroup-ParentID:
| | > | | | >>>>>>>>>> >EB0AFC71-BA9F-4EE8-BF94-CC942EE4A0C5
| | > | | | >>>>>>>>>> >Newsgroups: microsoft.public.outlook.general
| | > | | | >>>>>>>>>> >Path: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>>>>> >Xref: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>>>>> >microsoft.public.outlook.general:129773
| | > | | | >>>>>>>>>> >NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | > | | | >>>>>>>>>> >X-Tomcat-NG: microsoft.public.outlook.general
| | > | | | >>>>>>>>>> >
| | > | | | >>>>>>>>>> >Ok here are two screen shots. The first shows the
| | > contact
| | > | | page
| | > | | | >>>>>>>>>> >with
| | > | | | >>>>>>>>>> >contacts in it and then second shows where I have
| typed
| | > in
| | > | a
| | > | | few
| | > | | | >>>>>>>>>> >letters to
| | > | | | >>>>>>>>>> >have it find one of my contacts. As you can see it
| | > finds
| | > | | | >>>>>>>>>> >nothing.
| | > | | | >>>>>>>>>> >
| | > | | | >>>>>>>>>> >My Indexing status was up-to-date so nothing more to
| | > index.
| | > | I
| | > | | | >>>>>>>>>> >tried
| | > | | | >>>>>>>>>> >the
| | > | | | >>>>>>>>>> >remaining things you mentioned in the post and
still
| the
| | > | same
| | > | | | >>>>>>>>>> >results.
| | > | | | >>>>>>>>>> >
in
| | > | message
| | > | | | >>>>>>>>>> >| | > | | | >>>>>>>>>> >> Hi Scott,
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> Thanks for your reply.
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> Yes, the download for Windows Desktop search is
for
| | > | Windows
| | > | | | >>>>>>>>>> >> XP.
| | > | | | >>>>>>>>>> >> As
| | > | | | >>>>>>>>>> >> you are
| | > | | | >>>>>>>>>> >> using Windows Vista, the desktop search is a
| built-in
| | > | | | >>>>>>>>>> >> component
| | > | | | >>>>>>>>>> >> in
| | > | | | >>>>>>>>>> >> Vista. We cannot reinstalled as the steps in my
last
| | > | reply.
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> When you search for contacts, have you first gone
to
| | > the
| | > | | | >>>>>>>>>> >> outlook
| | > | | | >>>>>>>>>> >> contacts
| | > | | | >>>>>>>>>> >> folder and then do a research?
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> Please take a screen shot of the search result
when
| | > you
| | > | try
| | > | | to
| | > | | | >>>>>>>>>> >> search for
| | > | | | >>>>>>>>>> >> Contacts in Outlook 2007. It is very important
for
| us
| | > to
| | > | | | >>>>>>>>>> >> resolve
| | > | | | >>>>>>>>>> >> the
| | > | | | >>>>>>>>>> >> issue more efficiently. Thanks for your
cooperation
| | > and
| | > | | | >>>>>>>>>> >> patience.
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> How to take a screen shot, please follow the steps
| | > below:
| | > | | | >>>>>>>>>> >>
| | > | | ------------------------------------------------------------------
| | > | | | >>>>>>>>>> >> a. When screen shows up, press the Print Screen
key
| | > | (right
| | > | | of
| | > | | | >>>>>>>>>> >> F12
| | > | | | >>>>>>>>>> >> key)
| | > | | | >>>>>>>>>> >> Note: nothing will happen.
| | > | | | >>>>>>>>>> >> b. Open MS Paint program (click Start menu > All
| | > Programs
| | > | >
| | > | | | >>>>>>>>>> >> Accessories >
| | > | | | >>>>>>>>>> >> Paint).
| | > | | | >>>>>>>>>> >> c. Click Edit (menu) -> Paste or press Ctrl + V.
| | > | | | >>>>>>>>>> >> d. Click File (menu) -> Save. Save it as a *.jpg
| file
| | > and
| | > | | send
| | > | | | >>>>>>>>>> >> it
| | > | | | >>>>>>>>>> >> to
| | > | | | >>>>>>>>>> >> me as
| | > | | | >>>>>>>>>> >> an attachment.
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> At this point, perform the steps below to see if
it
| | > works.
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> 1. In Outlook 2007, go to the Contacts folder.
| | > | | | >>>>>>>>>> >> 2. Click the down arrow button on the right of the
| | > search
| | > | | bar,
| | > | | | >>>>>>>>>> >> click
| | > | | | >>>>>>>>>> >> Indexing Status.
| | > | | | >>>>>>>>>> >> Does it say "outlook has finished indexing all of
| your
| | > | | items"?
| | > | | | >>>>>>>>>> >> 3. If so, type a contact name in the search bar to
| | > search
| | > | | it.
| | > | | | >>>>>>>>>> >> What
| | > | | | >>>>>>>>>> >> is the
| | > | | | >>>>>>>>>> >> result?
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> 4. Click the down arrow button on the right of the
| | > search
| | > | | bar,
| | > | | | >>>>>>>>>> >> click
| | > | | | >>>>>>>>>> >> Search Options.
| | > | | | >>>>>>>>>> >> 5. Make sure that the folders have been checked
to
| be
| | > | | | >>>>>>>>>> >> indexing.
| | > | | | >>>>>>>>>> >> 6. In the field 'Instant Search pane', choose All
| | > Folder.
| | > | | | >>>>>>>>>> >> Click
| | > | | | >>>>>>>>>> >> OK.
| | > | | | >>>>>>>>>> >> 7. Test the issue again. What is the result?
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> If anything is unclear or if you have any other
| | > concerns,
| | > | | | >>>>>>>>>> >> please
| | > | | | >>>>>>>>>> >> don't
| | > | | | >>>>>>>>>> >> hesitate to contact me.
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> Sincerely,
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> Emily Lin,
| | > | | | >>>>>>>>>> >> Microsoft Online Partner Support
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> Get Secure! -
www.microsoft.com/security
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >>
| ======================================================
| | > | | | >>>>>>>>>> >> When responding to posts, please "Reply to Group"
| via
| | > your
| | > | | | >>>>>>>>>> >> newsreader so
| | > | | | >>>>>>>>>> >> that others may learn and benefit from this issue.
| | > | | | >>>>>>>>>> >>
| ======================================================
| | > | | | >>>>>>>>>> >> This posting is provided "AS IS" with no
warranties,
| | > and
| | > | | | >>>>>>>>>> >> confers
| | > | | | >>>>>>>>>> >> no
| | > | | | >>>>>>>>>> >> rights.
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >>
| | > | | | >>>>>>>>>> >> --------------------
| | > | | | >>>>>>>>>> >>>From: "Scott Micale" <
[email protected]>
| | > | | | >>>>>>>>>> >>>References:
| | > | | | >>>>>>>>>>| | > | | | >>>>>>>>>> >>><
[email protected]>
| | > <D7B47D51-415F-
| | > | | | >>>>>>>>>> >> (e-mail address removed)>
| | > | | | >>>>>>>>>> >> <
[email protected]>
| | > | | | >>>>>>>>>> >>>Subject: Re: Outlook search not working
| | > | | | >>>>>>>>>> >>>Date: Wed, 4 Jun 2008 14:58:21 -0400
| | > | | | >>>>>>>>>> >>>Lines: 1
| | > | | | >>>>>>>>>> >>>Message-ID:
| | > | | | >>>>>>>>>>| | > | | | >>>>>>>>>> >>>MIME-Version: 1.0
| | > | | | >>>>>>>>>> >>>Content-Type: text/plain;
| | > | | | >>>>>>>>>> >>> format=flowed;
| | > | | | >>>>>>>>>> >>> charset="iso-8859-1";
| | > | | | >>>>>>>>>> >>> reply-type=original
| | > | | | >>>>>>>>>> >>>Content-Transfer-Encoding: 7bit
| | > | | | >>>>>>>>>> >>>X-Priority: 3
| | > | | | >>>>>>>>>> >>>X-MSMail-Priority: Normal
| | > | | | >>>>>>>>>> >>>Importance: Normal
| | > | | | >>>>>>>>>> >>>X-Newsreader: Microsoft Windows Live Mail
12.0.1606
| | > | | | >>>>>>>>>> >>>X-MimeOLE: Produced By Microsoft MimeOLE
V12.0.1606
| | > | | | >>>>>>>>>> >>>X-MS-CommunityGroup-PostID:
| | > | | | >>>>>>>>>> >>>{6BAE46D2-3067-44FE-A136-29E70DF52907}
| | > | | | >>>>>>>>>> >>>X-MS-CommunityGroup-MessageCategory:
| | > | | | >>>>>>>>>> >>>{E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| | > | | | >>>>>>>>>> >>>Newsgroups: microsoft.public.outlook.general
| | > | | | >>>>>>>>>> >>>Path: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>>>>> >>>Xref: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>>>>> >>>microsoft.public.outlook.general:129610
| | > | | | >>>>>>>>>> >>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl
127.0.0.1
| | > | | | >>>>>>>>>> >>>X-Tomcat-NG: microsoft.public.outlook.general
| | > | | | >>>>>>>>>> >>>
| | > | | | >>>>>>>>>> >>>Emily,
| | > | | | >>>>>>>>>> >>>
| | > | | | >>>>>>>>>> >>>Instead of renaming my user profile I went ahead
and
| | > | | created a
| | > | | | >>>>>>>>>> >>>new
| | > | | | >>>>>>>>>> >>>user
| | > | | | >>>>>>>>>> >>>account and logged in as that user on this
machine.
| I
| | > | then
| | > | | | >>>>>>>>>> >>>created
| | > | | | >>>>>>>>>> >>>a new
| | > | | | >>>>>>>>>> >>>Outlook Profile and created a email account. I
| added
| | > some
| | > | | | >>>>>>>>>> >>>contacts
| | > | | | >>>>>>>>>> >>>and
| | > | | | >>>>>>>>>> >>>tried doing a search and got the same problems.
So
| it
| | > | does
| | > | | | >>>>>>>>>> >>>not
| | > | | | >>>>>>>>>> >>>appear to
| | > | | | >>>>>>>>>> >>>be
| | > | | | >>>>>>>>>> >>>a user profile. I am not at the point where I
can't
| | > | search
| | > | | my
| | > | | | >>>>>>>>>> >>>emails
| | > | | | >>>>>>>>>> >>>either.
| | > | | | >>>>>>>>>> >>>
| | > | | | >>>>>>>>>> >>>I went forward and did all the msconfig stuff you
| | > | mentioned
| | > | | | >>>>>>>>>> >>>and
| | > | | | >>>>>>>>>> >>>after the
| | > | | | >>>>>>>>>> >>>reboot the problem was still there. I did not
| | > re-install
| | > | | the
| | > | | | >>>>>>>>>> >>>Windows
| | > | | | >>>>>>>>>> >>>search
| | > | | | >>>>>>>>>> >>>because I am running Vista Ultimate and that
| download
| | > | said
| | > | | it
| | > | | | >>>>>>>>>> >>>was
| | > | | | >>>>>>>>>> >>>only for
| | > | | | >>>>>>>>>> >>>XP. Let me know what you would like to try next.
| | > | | | >>>>>>>>>> >>>
| | > | | | >>>>>>>>>> >>>Thanks
| | > | | | >>>>>>>>>> >>>
| | > | | | >>>>>>>>>> >>>""Emily Lin"" <
[email protected]>
wrote
| in
| | > | | message
| | > | | | >>>>>>>>>> >>>| | > | | | >>>>>>>>>> >>>> Hi Scott,
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> Did you repair the Office 2007 installation? If
| not,
| | > | | please
| | > | | | >>>>>>>>>> >>>> repair
| | > | | | >>>>>>>>>> >>>> it
| | > | | | >>>>>>>>>> >>>> and
| | > | | | >>>>>>>>>> >>>> then test the issue.
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> If the issue persists, create a New User
Profile
| to
| | > see
| | > | | if
| | > | | | >>>>>>>>>> >>>> the
| | > | | | >>>>>>>>>> >>>> issue
| | > | | | >>>>>>>>>> >>>> persists.
| | > | | | >>>>>>>>>> >>>> 1. Go to problematic workstation, located
| | > CO:\Documents
| | > | | and
| | > | | | >>>>>>>>>> >>>> Settings\Username, please just rename the
| | > problematic
| | > | User
| | > | | | >>>>>>>>>> >>>> account
| | > | | | >>>>>>>>>> >>>> Name.
| | > | | | >>>>>>>>>> >>>> 2. Log off, log back the workstation. It will
| | > | | automatically
| | > | | | >>>>>>>>>> >>>> create
| | > | | | >>>>>>>>>> >>>> a new
| | > | | | >>>>>>>>>> >>>> User Profile.
| | > | | | >>>>>>>>>> >>>> 3. Please create some contacts to see if you can
| | > search.
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> Also please make a clean boot to see if the
issue
| is
| | > | | related
| | > | | | >>>>>>>>>> >>>> to
| | > | | | >>>>>>>>>> >>>> some
| | > | | | >>>>>>>>>> >>>> third
| | > | | | >>>>>>>>>> >>>> party software
lease follow this suggestion to
| | > narrow
| | > | | down
| | > | | | >>>>>>>>>> >>>> this
| | > | | | >>>>>>>>>> >>>> problem:
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> 1. Click Start menu-> Run, type "msconfig"
| (without
| | > the
| | > | | | >>>>>>>>>> >>>> quotation
| | > | | | >>>>>>>>>> >>>> marks)
| | > | | | >>>>>>>>>> >>>> in the Open box and press Enter.
| | > | | | >>>>>>>>>> >>>> 2. On the General tab, choose Selective Startup;
| | > click
| | > | to
| | > | | | >>>>>>>>>> >>>> clear
| | > | | | >>>>>>>>>> >>>> the
| | > | | | >>>>>>>>>> >>>> "Process System.ini File", "Process WIn.ini
File",
| | > "Load
| | > | | | >>>>>>>>>> >>>> System
| | > | | | >>>>>>>>>> >>>> Services"
| | > | | | >>>>>>>>>> >>>> and
| | > | | | >>>>>>>>>> >>>> "Load Startup Items" check boxes. You cannot
clear
| | > the
| | > | | "Use
| | > | | | >>>>>>>>>> >>>> Original
| | > | | | >>>>>>>>>> >>>> Boot.ini" radio button.
| | > | | | >>>>>>>>>> >>>> Note: You can click the Normal Startup radio
| button
| | > to
| | > | | | >>>>>>>>>> >>>> return
| | > | | | >>>>>>>>>> >>>> to
| | > | | | >>>>>>>>>> >>>> the
| | > | | | >>>>>>>>>> >>>> normal Windows Startup after the test.
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> 3. Click the "Services" tab. Check "Hide all
| | > microsoft
| | > | | | >>>>>>>>>> >>>> services",
| | > | | | >>>>>>>>>> >>>> click
| | > | | | >>>>>>>>>> >>>> disable all. If the "disable all" is not
| available,
| | > | please
| | > | | | >>>>>>>>>> >>>> just
| | > | | | >>>>>>>>>> >>>> skip it.
| | > | | | >>>>>>>>>> >>>> 4. Click the "Startup" tab, click "disable
all".
| If
| | > the
| | > | | | >>>>>>>>>> >>>> "disable
| | > | | | >>>>>>>>>> >>>> all" is
| | > | | | >>>>>>>>>> >>>> not available, please just skip it.
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> 5. Click OK.
| | > | | | >>>>>>>>>> >>>> 6. Restart the computer. Check the issue.
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> Please also reinstall Windows Desktop Search to
| try
| | > | again:
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> Windows Desktop Search 3.01 for Windows XP
| | > (KB917013)
| | > | | | >>>>>>>>>> >>>>
| | > | |
| | > |
| | >
|
http://www.microsoft.com/downloads/details.aspx?familyid=738FC2DE-49B9-4E69-
| | > | | 9227-2206277AB7C9&displaylang=en
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> Hope this help.
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> Sincerely,
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> Emily Lin,
| | > | | | >>>>>>>>>> >>>> Microsoft Online Partner Support
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> Get Secure! -
www.microsoft.com/security
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>>
| | > ======================================================
| | > | | | >>>>>>>>>> >>>> When responding to posts, please "Reply to
Group"
| | > via
| | > | your
| | > | | | >>>>>>>>>> >>>> newsreader so
| | > | | | >>>>>>>>>> >>>> that others may learn and benefit from this
issue.
| | > | | | >>>>>>>>>> >>>>
| | > ======================================================
| | > | | | >>>>>>>>>> >>>> This posting is provided "AS IS" with no
| warranties,
| | > and
| | > | | | >>>>>>>>>> >>>> confers
| | > | | | >>>>>>>>>> >>>> no
| | > | | | >>>>>>>>>> >>>> rights.
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>>
| | > | | | >>>>>>>>>> >>>> --------------------
| | > | | | >>>>>>>>>> >>>>>From: "Scott Micale" <
[email protected]>
| | > | | | >>>>>>>>>> >>>>>References:
| | > | | | >>>>>>>>>>
| >>>>><
[email protected]>
| | > | | | >>>>>>>>>> >>>>><
[email protected]>
| | > | | | >>>>>>>>>> >>>>>Subject: Re: Outlook search not working
| | > | | | >>>>>>>>>> >>>>>Date: Mon, 2 Jun 2008 11:38:43 -0400
| | > | | | >>>>>>>>>> >>>>>Lines: 2
| | > | | | >>>>>>>>>> >>>>>Message-ID:
| | > | | | >>>>>>>>>>
| >>>>><
[email protected]>
| | > | | | >>>>>>>>>> >>>>>MIME-Version: 1.0
| | > | | | >>>>>>>>>> >>>>>Content-Type: text/plain;
| | > | | | >>>>>>>>>> >>>>> format=flowed;
| | > | | | >>>>>>>>>> >>>>> charset="iso-8859-1";
| | > | | | >>>>>>>>>> >>>>> reply-type=original
| | > | | | >>>>>>>>>> >>>>>Content-Transfer-Encoding: 7bit
| | > | | | >>>>>>>>>> >>>>>X-Priority: 3
| | > | | | >>>>>>>>>> >>>>>X-MSMail-Priority: Normal
| | > | | | >>>>>>>>>> >>>>>Importance: Normal
| | > | | | >>>>>>>>>> >>>>>X-Newsreader: Microsoft Windows Live Mail
| 12.0.1606
| | > | | | >>>>>>>>>> >>>>>X-MimeOLE: Produced By Microsoft MimeOLE
| V12.0.1606
| | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-PostID:
| | > | | | >>>>>>>>>> >>>>>{D7B47D51-415F-4915-A6B2-14FF69894CE5}
| | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-ThreadID:
| | > | | | >>>>>>>>>> >>>>>A8279DF7-B145-4D2F-8471-21EE4C43146C
| | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-ParentID:
| | > | | | >>>>>>>>>> >>>>>C3582739-FD52-4C39-A66D-E762631A3EC7
| | > | | | >>>>>>>>>> >>>>>Newsgroups: microsoft.public.outlook.general
| | > | | | >>>>>>>>>> >>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>>>>> >>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | > | | | >>>>>>>>>> >>>>>microsoft.public.outlook.general:129148
| | > | | | >>>>>>>>>> >>>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl
| 127.0.0.1
| | > | | | >>>>>>>>>> >>>>>X-Tomcat-NG: microsoft.public.outlook.general
| | > | | | >>>>>>>>>> >>>>>
| | > | | | >>>>>>>>>> >>>>>Emily,
| | > | | | >>>>>>>>>> >>>>>
| | > | | | >>>>>>>>>> >>>>>I tried the steps you mentioned and still I am
| | > having
| | > | the
| | > | | | >>>>>>>>>> >>>>>same
| | > | | | >>>>>>>>>> >>>>>issue.
| | > | | | >>>>>>>>>> >>>>>One
| | > | | | >>>>>>>>>> >>>>>thing I wanted to ask is when you had me run
| | > | | | >>>>>>>>>> >>>>>%windir%\system32\fixmapi.exe
| | > | | | >>>>>>>>>> >>>>>was I suppose to see anything happen on screen?
I
| | > did
| | > | | not
| | > | | | >>>>>>>>>> >>>>>see
| | > | | | >>>>>>>>>> >>>>>anything
| | > | | | >>>>>>>>>> >>>>>and
| | > | | | >>>>>>>>>> >>>>>was just curious if it did anything. Please
| direct
| | > me
| | > | to
| | > | | | >>>>>>>>>> >>>>>what
| | > | | | >>>>>>>>>> >>>>>steps you
| | > | | | >>>>>>>>>> >>>>>want me to take next.
| | > | | | >>>>>>>>>> >>>>>
| | > | | | >>>>>>>>>> >>>>>Thanks
| | > | | | >>>>>>>>>> >>>>>-scott
| | > | | | >>>>>>>>>> >>>>>
| | > | | | >>>>>>>>>> >>>>>""Emily Lin"" <
[email protected]>
| wrote
| | > in
| | > | | | >>>>>>>>>> >>>>>message
| | > | | | >>>>>>>>>> >>>>>| | > | | | >>>>>>>>>> >>>>>> Hi Scott,
| | > | | | >>>>>>>>>> >>>>>>
| | > | | | >>>>>>>>>> >>>>>> Such an issue may occur under several
| situations.
| | > The
| | > | | most
| | > | | | >>>>>>>>>> >>>>>> common
| | > | | | >>>>>>>>>> >>>>>> causes
| | > | | | >>>>>>>>>> >>>>>> are:
| | > | | | >>>>>>>>>> >>>>>> 1. The indexing in the Contacts folder is
| | > incomplete.
| | > | | | >>>>>>>>>> >>>>>> 2. There is problem with the Outlook indexing.
| | > | | | >>>>>>>>>> >>>>>> 3. Other causes.
| | > | | | >>>>>>>>>> >>>>>>
| | > | | | >>>>>>>>>> >>>>>> Let's perform the following steps to narrow
down
| | > this
| | > | | | >>>>>>>>>> >>>>>> issue
| | > | | | >>>>>>>>>> >>>>>> and
| | > | | | >>>>>>>>>> >>>>>> resolve
| | > | | | >>>>>>>>>> >>>>>> the issue. Your patience and cooperation will
be
| | > | | | >>>>>>>>>> >>>>>> appreciated.
| | > | | | >>>>>>>>>> >>>>>>
| | > | | | >>>>>>>>>
| | > | | | >>>>>>>>
| | > | | | >>>>>>>>
| | > | | | >>>>>>
| | > | | | >>>>>
| | > | | | >>>>>
| | > | | | >>>>
| | > | | | >>>
| | > | | | >>>
| | > | | | >>
| | > | | | >
| | > | | | >
| | > | | |
| | > | |
| | > | |
| | > |
| | > |
| | >
| |
|
|
