Outlook search not working

[Daisy Cao [MSFT]]

Hello Scott,

How are you?

I am currently standing by for an update from you and would like to know
how things are going there. Please let me know if there is anything else I
can do further assistance.

I am looking forward to your response.

Regards,

Daisy Cao, MCSE 2000

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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| X-Tomcat-ID: 106207872
| References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
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| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) (Daisy Cao [MSFT])
| Organization: Microsoft
| Date: Tue, 29 Jul 2008 12:08:56 GMT
| Subject: Re: Outlook search not working
| X-Tomcat-NG: microsoft.public.outlook.general
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.outlook.general
| Lines: 1547
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:140293
| NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
|
|
| Hello Scott,
|
| I am standing waiting for the screenshot, have you tried to send me to
| personal email account? If you have any trouble, please post back here.
|
| Best Regards,
|
| Daisy Cao
| MCSE, MCSA, MCDBA
| Microsoft Online Partner Support
|
| Get Secure! - www.microsoft.com/security
|
| ======================================================
|
| PLEASE NOTE: The partner online technical community are provided to
assist
|
| with break/fix issues and simple how to questions.
|
|
| We also love to hear your product feedback! Let us know what you think by
|
| posting
|
| from the web interface: Partner Feedback
|
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| We look forward to hearing from you!
|
| ======================================================
|
| When responding to posts, please "Reply to Group" via your newsreader so
|
| that others may learn and benefit from this issue.
|
| ======================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | X-Tomcat-ID: 72833659
| | References: <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <gkR2iK#[email protected]>
| <[email protected]>
| | MIME-Version: 1.0
| | Content-Type: text/plain
| | Content-Transfer-Encoding: 7bit
| | From: (e-mail address removed) (Daisy Cao [MSFT])
| | Organization: Microsoft
| | Date: Thu, 24 Jul 2008 09:30:06 GMT
| | Subject: Re: Outlook search not working
| | X-Tomcat-NG: microsoft.public.outlook.general
| | Message-ID: <[email protected]>
| | Newsgroups: microsoft.public.outlook.general
| | Lines: 1403
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139443
| | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| |
| |
| | Hi Scott,
| |
| | I am sorry to hear the screenshots cannot display in the newsgroup.
| |
| | At this time, please send me the screenshots directly at
| | (e-mail address removed). I will get back to you as soon as possible.
| |
| | Best Regards,
| |
| | Daisy Cao
| | MCSE, MCSA, MCDBA
| | Microsoft Online Partner Support
| |
| | Get Secure! - www.microsoft.com/security
| |
| | ======================================================
| |
| | PLEASE NOTE: The partner online technical community are provided to
| assist
| |
| | with break/fix issues and simple how to questions.
| |
| |
| | We also love to hear your product feedback! Let us know what you think
by
| |
| | posting
| |
| | from the web interface: Partner Feedback
| |
| | from your newsreader: microsoft.private.directaccess.partnerfeedback
| |
| | We look forward to hearing from you!
| |
| | ======================================================
| |
| | When responding to posts, please "Reply to Group" via your newsreader
so
| |
| | that others may learn and benefit from this issue.
| |
| | ======================================================
| |
| | This posting is provided "AS IS" with no warranties, and confers no
| rights.
| |
| |
| | --------------------
| | | From: "Scott Micale" <[email protected]>
| | | References: <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <gkR2iK#[email protected]>
| | | Subject: Re: Outlook search not working
| | | Date: Wed, 23 Jul 2008 09:26:49 -0400
| | | Lines: 1
| | | Message-ID: <[email protected]>
| | | MIME-Version: 1.0
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| | | X-MS-CommunityGroup-ParentID: 732294B5-4AE6-4C24-B3B3-A0DF3F7ACECC
| | | Newsgroups: microsoft.public.outlook.general
| | | Path: TK2MSFTNGHUB02.phx.gbl
| | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139233
| | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | X-Tomcat-NG: microsoft.public.outlook.general
| | |
| | | When I send you my message and attach the screen shots the message is
| not
| | | appearing. Is there another way to get you the screen shots? Well I
| did
| | | what you asked in the previous post and I am still having the same
| issues.
| | |
| | |
| | |
| | | | | | >
| | | > Hello Scott,
| | | >
| | | > How are you?
| | | >
| | | > I am currently standing by for an update from you and would like to
| know
| | | > how things are going there. Please let me know if there is anything
| | else I
| | | > can do further assistance.
| | | >
| | | > I am looking forward to your response.
| | | >
| | | > Daisy Cao
| | | > MCSE, MCSA, MCDBA
| | | > Microsoft Online Partner Support
| | | >
| | | > Get Secure! - www.microsoft.com/security
| | | >
| | | > ======================================================
| | | >
| | | > PLEASE NOTE: The partner online technical community are provided to
| | assist
| | | >
| | | > with break/fix issues and simple how to questions.
| | | >
| | | >
| | | > We also love to hear your product feedback! Let us know what you
| think
| | by
| | | >
| | | > posting
| | | >
| | | > from the web interface: Partner Feedback
| | | >
| | | > from your newsreader: microsoft.private.directaccess.partnerfeedback
| | | >
| | | > We look forward to hearing from you!
| | | >
| | | > ======================================================
| | | >
| | | > When responding to posts, please "Reply to Group" via your
newsreader
| so
| | | >
| | | > that others may learn and benefit from this issue.
| | | >
| | | > ======================================================
| | | >
| | | > This posting is provided "AS IS" with no warranties, and confers no
| | | > rights.
| | | >
| | | >
| | | > --------------------
| | | > | X-Tomcat-ID: 114186869
| | | > | References: <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > | MIME-Version: 1.0
| | | > | Content-Type: text/plain
| | | > | Content-Transfer-Encoding: 7bit
| | | > | From: (e-mail address removed) (Daisy Cao [MSFT])
| | | > | Organization: Microsoft
| | | > | Date: Fri, 18 Jul 2008 11:36:29 GMT
| | | > | Subject: Re: Outlook search not working
| | | > | X-Tomcat-NG: microsoft.public.outlook.general
| | | > | Message-ID: <[email protected]>
| | | > | Newsgroups: microsoft.public.outlook.general
| | | > | Lines: 1070
| | | > | Path: TK2MSFTNGHUB02.phx.gbl
| | | > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.outlook.general:138367
| | | > | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| | | > |
| | | > |
| | | > | Hello Scott,
| | | > |
| | | > | I am just checking to see how this is going. Please drop me a
quick
| | note
| | | > at
| | | > | your convenience to let me know the current status of this issue.
| If
| | you
| | | > | have any concerns, please do not hesitate to let me know. Thanks,
| and
| | | > have
| | | > | a great day!
| | | > |
| | | > | Regards,
| | | > |
| | | > | Daisy Cao, MCSE 2000
| | | > |
| | | > | Microsoft Online Support
| | | > | Microsoft Global Technical Support Center
| | | > |
| | | > | Get Secure! - www.microsoft.com/security
| | | > | ====================================================
| | | > | When responding to posts, please "Reply to Group" via your
| newsreader
| | so
| | | > | that others may learn and benefit from your issue.
| | | > | ====================================================
| | | > | This posting is provided "AS IS" with no warranties, and confers
no
| | | > rights.
| | | > |
| | | > |
| | | > | --------------------
| | | > | | X-Tomcat-ID: 33921651
| | | > | | References: <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | | MIME-Version: 1.0
| | | > | | Content-Type: text/plain
| | | > | | Content-Transfer-Encoding: 7bit
| | | > | | From: (e-mail address removed) (Daisy Cao [MSFT])
| | | > | | Organization: Microsoft
| | | > | | Date: Wed, 16 Jul 2008 08:10:39 GMT
| | | > | | Subject: Re: Outlook search not working
| | | > | | X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | Message-ID: <[email protected]>
| | | > | | Newsgroups: microsoft.public.outlook.general
| | | > | | Lines: 965
| | | > | | Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.outlook.general:137760
| | | > | | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| | | > | |
| | | > | |
| | | > | | Hello Scott,
| | | > | |
| | | > | | Thank you for keeping in touch. As Emily is out of Office
| | currently, I
| | | > | will
| | | > | | continue work with you on this Outlook search issue and hope we
| can
| | | > solve
| | | > | | the issue finally.
| | | > | |
| | | > | | To provide efficient steps, I would like to summarize our issue
| | first,
| | | > if
| | | > | | there is any misunderstanding, don't hesitate to let me know.
| | | > | |
| | | > | | Problem Product: Outlook 2007 search/Windows Desktop Search
| | | > | | OS: Windows XP
| | | > | | Issue: Outlook search did not work
| | | > | |
| | | > | | Troubleshooting steps:
| | | > | | =========
| | | > | | 1. Re-index Outlook
| | | > | | 2: Run Windows in clean boot
| | | > | | 3. Install Windows Desktop Search 3.01 for Windows XP (KB917013)
| | | > | | 4. New Windows XP account
| | | > | | 5. Repair Outlook.
| | | > | |
| | | > | | I also would like to confirm the following questions:
| | | > | |
| | | > | | 1. Is Windows Search working fine?
| | | > | |
| | | > | | Note: as Outlook uses a Windows component to perform search,
this
| | | > issue
| | | > | may
| | | > | | be caused by some Windows system issues.
| | | > | |
| | | > | | 2. Is there any result when searching emails in Outlook?
| | | > | |
| | | > | | 3. Is there any result when we try to search in Tools >
Advanced
| | | > search?
| | | > | |
| | | > | | In addition, please capture a screenshot of failed search.
| | | > | |
| | | > | | Screenshot:
| | | > | | =======
| | | > | | 1. Whenever the failed screen appears, please press the Print
| Screen
| | | > key
| | | > | | (PrtScn) on your keyboard.
| | | > | | 2. Click Start, click Run, type MSPAINT, and click OK.
| | | > | | 3. In Paint, click Paste under the Edit Menu, click Save under
| the
| | | > File
| | | > | | menu, type a file name for the snap shot, choose JPEG as "Save
as
| | | > type",
| | | > | | click "Desktop" on the left pane, and click Save.
| | | > | | 4. Please find the screenshot on the Desktop and send it to me.
| | | > | |
| | | > | | Thank you for your patience and cooperation. I look forward to
| | hearing
| | | > | from
| | | > | | you.
| | | > | |
| | | > | | Regards,
| | | > | |
| | | > | | Daisy Cao, MCSE 2000
| | | > | |
| | | > | | Microsoft Online Support
| | | > | | Microsoft Global Technical Support Center
| | | > | |
| | | > | | Get Secure! - www.microsoft.com/security
| | | > | | ====================================================
| | | > | | When responding to posts, please "Reply to Group" via your
| | newsreader
| | | > so
| | | > | | that others may learn and benefit from your issue.
| | | > | | ====================================================
| | | > | | This posting is provided "AS IS" with no warranties, and
confers
| no
| | | > | rights.
| | | > | |
| | | > | | --------------------
| | | > | | | From: "Scott Micale" <[email protected]>
| | | > | | | References:
<[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | | Subject: Re: Outlook search not working
| | | > | | | Date: Tue, 15 Jul 2008 12:12:44 -0400
| | | > | | | Lines: 1
| | | > | | | Message-ID:
<[email protected]>
| | | > | | | MIME-Version: 1.0
| | | > | | | Content-Type: text/plain;
| | | > | | | format=flowed;
| | | > | | | charset="iso-8859-1";
| | | > | | | reply-type=original
| | | > | | | Content-Transfer-Encoding: 7bit
| | | > | | | X-Priority: 3
| | | > | | | X-MSMail-Priority: Normal
| | | > | | | Importance: Normal
| | | > | | | X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | > | | | X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | > | | | X-MS-CommunityGroup-PostID:
| {FD3F53B8-7CD8-41C9-8AD4-8344506AD772}
| | | > | | | X-MS-CommunityGroup-ThreadID:
| 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | X-MS-CommunityGroup-ParentID:
| 80C7C329-BCD7-4A3B-8EB3-5907178ED71D
| | | > | | | Newsgroups: microsoft.public.outlook.general
| | | > | | | Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | Xref: TK2MSFTNGHUB02.phx.gbl
| | microsoft.public.outlook.general:137617
| | | > | | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | > | | | X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | |
| | | > | | | yes I did repair Office like you mentioned in a previous
post.
| I
| | am
| | | > | | amazed
| | | > | | | at all the people the are having this exact same issue with
| | Outlook
| | | > and
| | | > | | | search and you people at Microsoft have not taken further
steps
| to
| | | > fix
| | | > | | this
| | | > | | | issue. If you google this problem it is all over other
message
| | | > boards
| | | > | | with
| | | > | | | fix at all. I have performed all the steps you outlined in
your
| | | > | pervious
| | | > | | | posts and still no resolution to this issue. It sounds like
| you
| | are
| | | > not
| | | > | | | sure where to take it from here and I am at a loss as well.
| WADS
| | | > 4.0
| | | > | did
| | | > | | | not
| | | > | | | make a difference when I removed it and re-installed it.
Does
| | this
| | | > | need
| | | > | | to
| | | > | | | be pushed up the ladder to second level support? I also
| created
| | the
| | | > new
| | | > | | | account you mentioned and the problem was still there. Let
me
| | know
| | | > | where
| | | > | | | you want to go from here.
| | | > | | |
| | | > | | |
| | | > message
| | | > | | | | | | > | | | > Hi Scott,
| | | > | | | >
| | | > | | | > I am surprise that the issue persists after performing the
| | steps.
| | | > | | Before
| | | > | | | > we go any further, I would like to know that: Have you
| repaired
| | | > | Office
| | | > | | | > 2007 (step 2 in my first reply)?
| | | > | | | >
| | | > | | | > According to current situation, perform the steps below and
| let
| | me
| | | > | know
| | | > | | | > the result.
| | | > | | | >
| | | > | | | > #1 Empty the search data
| | | > | | | > ======================
| | | > | | | > 1. Go to Start > Control Panel > Indexing Options.
| | | > | | | > 2. Click Advanced.
| | | > | | | > 3. In the Indexing settings tab, in the field of 'index
| | location',
| | | > | copy
| | | > | | | > the current location to the address bar in Windows Explorer
| to
| | | > open
| | | > | it.
| | | > | | | >
| | | > | | | > 4. And then go to the folder Search > Data > applications >
| | | > Windows.
| | | > | | Empty
| | | > | | | > this folder.
| | | > | | | > 5. Test the issue again.
| | | > | | | >
| | | > | | | > If the issue persists, go to step 2.
| | | > | | | >
| | | > | | | > #2 Uninstall the Windows Desktop Search. And then
re-install
| it
| | to
| | | > | see
| | | > | | if
| | | > | | | > it works.
| | | > | | | >
| | | > | | | > #3 Create a New Windows Account (windows XP)
| | | > | | | > =======================
| | | > | | | >
| | | > | | | > If the problem still occurs, let's create a new windows
| account
| | to
| | | > | | check
| | | > | | | > the problem.
| | | > | | | >
| | | > | | | > 1. Start the computer.
| | | > | | | > 2. Click Start-> Control Panel, click "switch to the
classic
| | view"
| | | > | and
| | | > | | | > then double click User accounts Icon.
| | | > | | | > 3. Click the Add button to create a new Windows account,
type
| | the
| | | > | | username
| | | > | | | > and domain, then click next, click the other tab and select
| | | > | | | > administrator, and click finish.
| | | > | | | > 4. Log off the current user and log on to Windows with the
new
| | | > | account.
| | | > | | | >
| | | > | | | > For more information: Q279783 HOW TO: Create and Configure
| User
| | | > | | Accounts
| | | > | | | > in Windows XP
| | | > | | | >
http://support.microsoft.com/default.aspx?scid=KB;en-us;279783
| | | > | | | >
| | | > | | | > If anything is unclear or if you have any other concerns,
| please
| | | > | don't
| | | > | | | > hesitate to contact me.
| | | > | | | >
| | | > | | | > Sincerely,
| | | > | | | >
| | | > | | | > Emily Lin,
| | | > | | | > Microsoft Online Partner Support
| | | > | | | >
| | | > | | | > Get Secure! - www.microsoft.com/security
| | | > | | | > ======================================================
| | | > | | | > When responding to posts, please "Reply to Group" via your
| | | > newsreader
| | | > | | so
| | | > | | | > that others may learn and benefit from this issue.
| | | > | | | > ======================================================
| | | > | | | > This posting is provided "AS IS" with no warranties, and
| | confers
| | | > no
| | | > | | | > rights.
| | | > | | | >
| | | > | | | >
| | | > | | | >
| | | > | | | >
| | | > | | | >
| | | > | | | >
| | | > | | | > --------------------
| | | > | | | >>From: "Scott Micale" <[email protected]>
| | | > | | | >>References:
| <[email protected]>
| | | > | | | >><[email protected]> <09AE6D63-740C-
| | | > | | | > (e-mail address removed)>
| | | > | | | > <[email protected]>
| | | > | | | > <433822D9-FAFD-44A5-823B-358B64953F05
| | | > | | | > @microsoft.com> <[email protected]>
| | | > | | | > <[email protected]>
| <1197CA84-
| | | > | | | > (e-mail address removed)>
| | | > | | | > <[email protected]>
| | | > | | | > <BEEA91D1-339B-4D8D-8043-93B9423B6A48
| | | > | | | > @microsoft.com> <[email protected]>
| | | > | | | >>Subject: Re: Outlook search not working
| | | > | | | >>Date: Fri, 11 Jul 2008 10:56:11 -0400
| | | > | | | >>Lines: 1
| | | > | | | >>Message-ID:
| <[email protected]>
| | | > | | | >>MIME-Version: 1.0
| | | > | | | >>Content-Type: text/plain;
| | | > | | | >> format=flowed;
| | | > | | | >> charset="iso-8859-1";
| | | > | | | >> reply-type=original
| | | > | | | >>Content-Transfer-Encoding: 7bit
| | | > | | | >>X-Priority: 3
| | | > | | | >>X-MSMail-Priority: Normal
| | | > | | | >>Importance: Normal
| | | > | | | >>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | > | | | >>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | > | | | >>X-MS-CommunityGroup-PostID:
| | {C9793264-DF2D-4C52-A3AA-BC052D30FD6A}
| | | > | | | >>X-MS-CommunityGroup-ThreadID:
| | 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>X-MS-CommunityGroup-ParentID:
| | 3BF9B9FB-D9BB-4076-9F7C-D66F373DEB79
| | | > | | | >>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > microsoft.public.outlook.general:136871
| | | > | | | >>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | > | | | >>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>
| | | > | | | >>Emily,
| | | > | | | >>
| | | > | | | >>It fished indexing and still the same problem. How do I
tell
| | what
| | | > | | might
| | | > | | | >>be
| | | > | | | >>corrupt?
| | | > | | | >>
| | | > | | | >>-Scott
| | | > | | | >>
in
| | | > message
| | | > | | | >>| | | > | | | >>> Hi Scott,
| | | > | | | >>>
| | | > | | | >>> According to the screen shot, Outlook is not finishing to
| | index
| | | > your
| | | > | | | >>> items. Which may cause the search in Contacts not return
the
| | | > | properly
| | | > | | | >>> result.
| | | > | | | >>>
| | | > | | | >>> Only search in the current Contacts folder. What is the
| | result?
| | | > Is
| | | > | the
| | | > | | | >>> indexing status also not completed in the current
contacts
| | | > folder?
| | | > | | | >>>
| | | > | | | >>> If so, we do need to wait for OUtlook to finish the
| indexing.
| | Or
| | | > | | check
| | | > | | | >>> if
| | | > | | | >>> there is any item corrupted in the folder which cannot
| finish
| | | > the
| | | > | | | >>> indexing.
| | | > | | | >>> Delete the corrupted item to fix the issue.
| | | > | | | >>>
| | | > | | | >>>
| | | > | | | >>> If anything is unclear or if you have any other concerns,
| | please
| | | > | don't
| | | > | | | >>> hesitate to contact me.
| | | > | | | >>>
| | | > | | | >>> Sincerely,
| | | > | | | >>>
| | | > | | | >>> Emily Lin,
| | | > | | | >>> Microsoft Online Partner Support
| | | > | | | >>>
| | | > | | | >>> Get Secure! - www.microsoft.com/security
| | | > | | | >>> ======================================================
| | | > | | | >>> When responding to posts, please "Reply to Group" via your
| | | > | newsreader
| | | > | | so
| | | > | | | >>> that others may learn and benefit from this issue.
| | | > | | | >>> ======================================================
| | | > | | | >>> This posting is provided "AS IS" with no warranties, and
| | confers
| | | > no
| | | > | | | >>> rights.
| | | > | | | >>>
| | | > | | | >>>
| | | > | | | >>>
| | | > | | | >>> --------------------
| | | > | | | >>>>From: "Scott Micale" <[email protected]>
| | | > | | | >>>>References:
| | <[email protected]>
| | | > | | | >>>><[email protected]> <09AE6D63-740C-
| | | > | | | >>> (e-mail address removed)>
| | | > | | | >>> <[email protected]>
| | | > | | | >>> <433822D9-FAFD-44A5-823B-358B64953F05
| | | > | | | >>> @microsoft.com> <[email protected]>
| | | > | | | >>> <[email protected]>
| | <1197CA84-
| | | > | | | >>> (e-mail address removed)>
| | | > | | | >>> <[email protected]>
| | | > | | | >>>>Subject: Re: Outlook search not working
| | | > | | | >>>>Date: Thu, 10 Jul 2008 11:34:19 -0400
| | | > | | | >>>>Lines: 1
| | | > | | | >>>>Message-ID:
| | <[email protected]>
| | | > | | | >>>>MIME-Version: 1.0
| | | > | | | >>>>Content-Type: multipart/mixed;
| | | > | | | >>>> boundary="----=_NextPart_000_000B_01C8E280.E48DF920"
| | | > | | | >>>>X-Priority: 3
| | | > | | | >>>>X-MSMail-Priority: Normal
| | | > | | | >>>>Importance: Normal
| | | > | | | >>>>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | > | | | >>>>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | > | | | >>>>X-MS-CommunityGroup-PostID:
| | | > {BEEA91D1-339B-4D8D-8043-93B9423B6A48}
| | | > | | | >>>>X-MS-CommunityGroup-ThreadID:
| | | > 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>>>X-MS-CommunityGroup-ParentID:
| | | > DC3CBFA4-ADAC-45D7-AE74-53B0F8F2F97D
| | | > | | | >>>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > microsoft.public.outlook.general:136649
| | | > | | | >>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | > | | | >>>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>
| | | > | | | >>>>Sorry this took so long to get back to you. I have
| attached
| | the
| | | > | | screen
| | | > | | | >>>>shots you asked for.
| | | > | | | >>>>
| | | > | | | >>>>
| | | > | | | >>>>
| message
| | | > | | | >>>>| | | > | | | >>>>> Hi Scott,
| | | > | | | >>>>>
| | | > | | | >>>>> Do you mean that you have create a new indexing
location
| and
| | | > the
| | | > | | issue
| | | > | | | >>>>> persists?
| | | > | | | >>>>>
| | | > | | | >>>>> Have you read my reply on 06/06/2008 01:50AM? If so,
| please
| | | > let
| | | > | me
| | | > | | | >>>>> know
| | | > | | | >>>>> the result and then we will go next step.
| | | > | | | >>>>> ******************************************
| | | > | | | >>>>> Just highlight the Contacts folder (don't highlight the
| "all
| | | > | | contacts
| | | > | | | >>>>> items")> type in ash to search. What is the result?
| | | > | | | >>>>>
| | | > | | | >>>>> If it still doesn't work, send me the following screen
| shot.
| | | > | | | >>>>>
| | | > | | | >>>>> 1. In outlook, go to the Tools menu > Options > Search
| | | > Options.
| | | > | | Take a
| | | > | | | >>>>> screen shot of it.
| | | > | | | >>>>> 2. Click the down arrow button on the right of the "All
| | | > Contacts
| | | > | | | >>>>> items".
| | | > | | | >>>>> Take a screen shot of it.
| | | > | | | >>>>> 3. Click the down arrow button on the right of the
search
| | bar,
| | | > | click
| | | > | | | >>>>> Indexing Status. Take a screen shot of it.
| | | > | | | >>>>> ******************************************
| | | > | | | >>>>>
| | | > | | | >>>>> If anything is unclear or if you have any other
concerns,
| | | > please
| | | > | | don't
| | | > | | | >>>>> hesitate to contact me.
| | | > | | | >>>>>
| | | > | | | >>>>> Sincerely,
| | | > | | | >>>>>
| | | > | | | >>>>> Emily Lin,
| | | > | | | >>>>> Microsoft Online Partner Support
| | | > | | | >>>>>
| | | > | | | >>>>> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>
| | | > | | | >>>>> ======================================================
| | | > | | | >>>>> When responding to posts, please "Reply to Group" via
your
| | | > | | newsreader
| | | > | | | >>>>> so
| | | > | | | >>>>> that others may learn and benefit from this issue.
| | | > | | | >>>>> ======================================================
| | | > | | | >>>>> This posting is provided "AS IS" with no warranties, and
| | | > confers
| | | > | no
| | | > | | | >>>>> rights.
| | | > | | | >>>>>
| | | > | | | >>>>>
| | | > | | | >>>>>
| | | > | | | >>>>> --------------------
| | | > | | | >>>>>>From: "Scott Micale" <[email protected]>
| | | > | | | >>>>>>References:
| | | > <[email protected]>
| | | > | | | >>>>>><[email protected]>
<09AE6D63-740C-
| | | > | | | >>>>> (e-mail address removed)>
| | | > | | | >>>>> <[email protected]>
| | | > | | | >>>>> <433822D9-FAFD-44A5-823B-358B64953F05
| | | > | | | >>>>> @microsoft.com>
<[email protected]>
| | | > | | | >>>>> <[email protected]>
| | | > | | | >>>>>>Subject: Re: Outlook search not working
| | | > | | | >>>>>>Date: Wed, 11 Jun 2008 12:12:53 -0400
| | | > | | | >>>>>>Lines: 5
| | | > | | | >>>>>>Message-ID:
| | | > <[email protected]>
| | | > | | | >>>>>>MIME-Version: 1.0
| | | > | | | >>>>>>Content-Type: text/plain;
| | | > | | | >>>>>> format=flowed;
| | | > | | | >>>>>> charset="iso-8859-1";
| | | > | | | >>>>>> reply-type=response
| | | > | | | >>>>>>Content-Transfer-Encoding: 7bit
| | | > | | | >>>>>>X-Priority: 3
| | | > | | | >>>>>>X-MSMail-Priority: Normal
| | | > | | | >>>>>>Importance: Normal
| | | > | | | >>>>>>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | > | | | >>>>>>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | > | | | >>>>>>X-MS-CommunityGroup-PostID:
| | | > {1197CA84-7311-4987-9814-13A69A7589DF}
| | | > | | | >>>>>>X-MS-CommunityGroup-ThreadID:
| | | > 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>>>>>X-MS-CommunityGroup-ParentID:
| | | > CB1F3CAF-816E-474D-A6E5-15204C05964B
| | | > | | | >>>>>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | microsoft.public.outlook.general:130707
| | | > | | | >>>>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | > | | | >>>>>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>
| | | > | | | >>>>>>any updates for me? I did install WDS 4.0 and it did
not
| | fix
| | | > | | | >>>>>>anything.
| | | > | | | >>>>>>
message
| | | > | | || | | > | | | >>>>>>> Emily,
| | | > | | | >>>>>>>
| | | > | | | >>>>>>> Can you give me a little more instructions on how to
| | create
| | | > a
| | | > | new
| | | > | | | >>>>>>> indexing
| | | > | | | >>>>>>> location?
| | | > | | | >>>>>>>
in
| | | > message
| | | > | | | >>>>>>> | | | > | | | >>>>>>>> Hi Fernando,
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> As you stated that your issue is caused that the
| | Indexing
| | | > is
| | | > | not
| | | > | | | >>>>>>>> finished, and Scott's issue is somewhat different
with
| | | > yours
| | | > | as
| | | > | | he
| | | > | | | >>>>>>>> mentioned
| | | > | | | >>>>>>>> that the indexing status is finished (was
up-to-date).
| If
| | | > | | possible,
| | | > | | | >>>>>>>> you
| | | > | | | >>>>>>>> can post it as a seperate one so that others will pay
| | | > | attention
| | | > | | on
| | | > | | | >>>>>>>> your
| | | > | | | >>>>>>>> post.
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Personal suggestion:
| | | > | | | >>>>>>>> =============
| | | > | | | >>>>>>>> Refer to the following KB article to see if it fixes
| your
| | | > | issue.
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> 930010 Windows Desktop Search 3.0 does not return
| Outlook
| | | > 2007
| | | > | | | >>>>>>>> e-mail
| | | > | | | >>>>>>>> items, and event ID 3036 is logged in the
Application
| log
| | | > | | | >>>>>>>>
| | | > | <http://support.microsoft.com/default.aspx?scid=kb;EN-US;930010>
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Also do the following steps.
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> 1. Create a new index location via the Indexing
| Options
| | in
| | | > | | Control
| | | > | | | >>>>>>>> Panel
| | | > | | | >>>>>>>> 2. Stop and restart the Windows Search service.
| | | > | | | >>>>>>>> =============
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Regards,
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Emily Lin
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Microsoft Online Partner Support
| | | > | | | >>>>>>>> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>>>> ====================================================
| | | > | | | >>>>>>>> When responding to posts, please "Reply to Group"
via
| | your
| | | > | | | >>>>>>>> newsreader
| | | > | | | >>>>>>>> so
| | | > | | | >>>>>>>> that others may learn and benefit from your issue.
| | | > | | | >>>>>>>> ====================================================
| | | > | | | >>>>>>>> This posting is provided "AS IS" with no warranties,
| and
| | | > | confers
| | | > | | no
| | | > | | | >>>>>>>> rights.
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> --------------------
| | | > | | | >>>>>>>>>Thread-Topic: Outlook search not working
| | | > | | | >>>>>>>>>thread-index: AcjIFr/r6e8WS8Z+Rk6bBFJuGL9JlQ==
| | | > | | | >>>>>>>>>X-WBNR-Posting-Host: 207.46.19.197
| | | > | | | >>>>>>>>>From: =?Utf-8?B?RmVybmFuZG8=?=
| | | > | | <[email protected]>
| | | > | | | >>>>>>>>>References:
| | | > | <[email protected]>
| | | > | | | >>>>>>>>><[email protected]>
| <09AE6D63-740C-
| | | > | | | >>>>>>>> (e-mail address removed)>
| | | > | | | >>>>>>>> <[email protected]>
| | | > | | | >>>>>>>>>Subject: Re: Outlook search not working
| | | > | | | >>>>>>>>>Date: Fri, 6 Jun 2008 13:49:01 -0700
| | | > | | | >>>>>>>>>Lines: 323
| | | > | | | >>>>>>>>>Message-ID:
| | | > | <[email protected]>
| | | > | | | >>>>>>>>>MIME-Version: 1.0
| | | > | | | >>>>>>>>>Content-Type: text/plain;
| | | > | | | >>>>>>>>> charset="Utf-8"
| | | > | | | >>>>>>>>>Content-Transfer-Encoding: 7bit
| | | > | | | >>>>>>>>>X-Newsreader: Microsoft CDO for Windows 2000
| | | > | | | >>>>>>>>>Content-Class: urn:content-classes:message
| | | > | | | >>>>>>>>>Importance: normal
| | | > | | | >>>>>>>>>Priority: normal
| | | > | | | >>>>>>>>>X-MimeOLE: Produced By Microsoft MimeOLE
| V6.00.3790.2992
| | | > | | | >>>>>>>>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>microsoft.public.outlook.general:130024
| | | > | | | >>>>>>>>>NNTP-Posting-Host: tk2msftibfm01.phx.gbl
10.40.244.149
| | | > | | | >>>>>>>>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>Emily,
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>I'm having the same problem that Scott described.
When
| I
| | | > | followed
| | | > | | | >>>>>>>>>your
| | | > | | | >>>>>>>>>instructions, I noticed the indexing status
informing
| | there
| | | > | were
| | | > | | | >>>>>>>>>more
| | | > | | | >>>>>>>>>than 6
| | | > | | | >>>>>>>>>thounsand items to index yet. The point is:
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>I did reindexed twice up to the end.
| | | > | | | >>>>>>>>>The status of indixing does not change or chage very
| | | > little.
| | | > | | | >>>>>>>>>Waiting for an entire indexing each time I search is
| | | > | disfuncional
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>The problem is clearly in the indexing engine or
| | something
| | | > | like
| | | > | | | >>>>>>>>>that.
| | | > | | | >>>>>>>>>It
| | | > | | | >>>>>>>>>happens in my emails too. I've tried all the
solutions,
| | | > | | | >>>>>>>>>instructions
| | | > | | | >>>>>>>>>and
| | | > | | | >>>>>>>>>recommendations stated in the Help & Support data,
but
| | thus
| | | > | far
| | | > | | | >>>>>>>>>this
| | | > | | | >>>>>>>>>problem
| | | > | | | >>>>>>>>>continues.
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>Do you have a definitive solution for it?
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>Thank you.
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>Fernando
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>""Emily Lin"" wrote:
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>> Hi Scott,
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> According your description and the screen shot, I
| | | > strongly
| | | > | | | >>>>>>>>>> suspect
| | | > | | | >>>>>>>>>> that
| | | > | | | >>>>>>>>>> the issue was caused that the specific Contact
| folder
| | is
| | | > not
| | | > | | | >>>>>>>>>> included
| | | > | | | >>>>>>>> in
| | | > | | | >>>>>>>>>> the "All Contacts Items" list. Click the down
arrow
| | | > button
| | | > | on
| | | > | | the
| | | > | | | >>>>>>>>>> right
| | | > | | | >>>>>>>>>> of the "All Contacts items" > Make sure that all
the
| | | > entries
| | | > | | are
| | | > | | | >>>>>>>>>> checked
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>> search for the contacts again. what is the result?
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> Just highlight the Contacts folder (don't
highlight
| the
| | | > "all
| | | > | | | >>>>>>>>>> contacts
| | | > | | | >>>>>>>>>> items")> type in ash to search. What is the result?
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> If it still doesn't work, send me the following
| screen
| | | > shot.
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> 1. In outlook, go to the Tools menu > Options >
| Search
| | | > | Options.
| | | > | | | >>>>>>>>>> Take
| | | > | | | >>>>>>>>>> a
| | | > | | | >>>>>>>>>> screen shot of it.
| | | > | | | >>>>>>>>>> 2. Click the down arrow button on the right of the
| "All
| | | > | | Contacts
| | | > | | | >>>>>>>>>> items". Take a screen shot of it.
| | | > | | | >>>>>>>>>> 3. Click the down arrow button on the right of the
| | search
| | | > | bar,
| | | > | | | >>>>>>>>>> click
| | | > | | | >>>>>>>>>> Indexing Status. Take a screen shot of it.
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> If anything is unclear or if you have any other
| | concerns,
| | | > | | please
| | | > | | | >>>>>>>>>> don't
| | | > | | | >>>>>>>>>> hesitate to contact me.
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> Sincerely,
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> Emily Lin,
| | | > | | | >>>>>>>>>> Microsoft Online Partner Support
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| ======================================================
| | | > | | | >>>>>>>>>> When responding to posts, please "Reply to Group"
| via
| | | > your
| | | > | | | >>>>>>>>>> newsreader
| | | > | | | >>>>>>>>>> so that others may learn and benefit from this
issue.
| | | > | | | >>>>>>>>>>
| ======================================================
| | | > | | | >>>>>>>>>> This posting is provided "AS IS" with no
warranties,
| | and
| | | > | | confers
| | | > | | | >>>>>>>>>> no
| | | > | | | >>>>>>>>>> rights.
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> --------------------
| | | > | | | >>>>>>>>>> >From: "Scott Micale" <[email protected]>
| | | > | | | >>>>>>>>>> >References:
| | | > | | <[email protected]>
| | | > | | | >>>>>>>>>> ><[email protected]>
<D7B47D51-
| | | > | | | >>>>>>>> 415F-
| | | > | | | >>>>>>>>>> (e-mail address removed)>
| | | > | | | >>>>>>>>>> <[email protected]>
| | | > | | | >>>>>>>>>> <6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>>>>>>>>> @microsoft.com>
| | <[email protected]>
| | | > | | | >>>>>>>>>> >Subject: Re: Outlook search not working
| | | > | | | >>>>>>>>>> >Date: Thu, 5 Jun 2008 10:57:05 -0400
| | | > | | | >>>>>>>>>> >Lines: 261
| | | > | | | >>>>>>>>>> >Message-ID:
| | | > | | <[email protected]>
| | | > | | | >>>>>>>>>> >MIME-Version: 1.0
| | | > | | | >>>>>>>>>> >Content-Type: multipart/mixed;
| | | > | | | >>>>>>>>>> >
| boundary="----=_NextPart_000_000E_01C8C6FA.E4173930"
| | | > | | | >>>>>>>>>> >X-Priority: 3
| | | > | | | >>>>>>>>>> >X-MSMail-Priority: Normal
| | | > | | | >>>>>>>>>> >Importance: Normal
| | | > | | | >>>>>>>>>> >X-Newsreader: Microsoft Windows Live Mail
12.0.1606
| | | > | | | >>>>>>>>>> >X-MimeOLE: Produced By Microsoft MimeOLE
V12.0.1606
| | | > | | | >>>>>>>>>> >X-MS-CommunityGroup-PostID:
| | | > | | | >>>>>>>>>> >{09AE6D63-740C-426A-9D88-8B359A7F978A}
| | | > | | | >>>>>>>>>> >X-MS-CommunityGroup-ThreadID:
| | | > | | | >>>>>>>>>> >6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>>>>>>>>> >X-MS-CommunityGroup-ParentID:
| | | > | | | >>>>>>>>>> >EB0AFC71-BA9F-4EE8-BF94-CC942EE4A0C5
| | | > | | | >>>>>>>>>> >Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >microsoft.public.outlook.general:129773
| | | > | | | >>>>>>>>>> >NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl
127.0.0.1
| | | > | | | >>>>>>>>>> >X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >
| | | > | | | >>>>>>>>>> >Ok here are two screen shots. The first shows the
| | | > contact
| | | > | | page
| | | > | | | >>>>>>>>>> >with
| | | > | | | >>>>>>>>>> >contacts in it and then second shows where I have
| | typed
| | | > in
| | | > | a
| | | > | | few
| | | > | | | >>>>>>>>>> >letters to
| | | > | | | >>>>>>>>>> >have it find one of my contacts. As you can see
it
| | | > finds
| | | > | | | >>>>>>>>>> >nothing.
| | | > | | | >>>>>>>>>> >
| | | > | | | >>>>>>>>>> >My Indexing status was up-to-date so nothing more
to
| | | > index.
| | | > | I
| | | > | | | >>>>>>>>>> >tried
| | | > | | | >>>>>>>>>> >the
| | | > | | | >>>>>>>>>> >remaining things you mentioned in the post and
| still
| | the
| | | > | same
| | | > | | | >>>>>>>>>> >results.
| | | > | | | >>>>>>>>>> >
| | | > | | | >>>>>>>>>> >""Emily Lin"" <[email protected]>
wrote
| in
| | | > | message
| | | > | | | >>>>>>>>>> >| | | > | | | >>>>>>>>>> >> Hi Scott,
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Thanks for your reply.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Yes, the download for Windows Desktop search is
| for
| | | > | Windows
| | | > | | | >>>>>>>>>> >> XP.
| | | > | | | >>>>>>>>>> >> As
| | | > | | | >>>>>>>>>> >> you are
| | | > | | | >>>>>>>>>> >> using Windows Vista, the desktop search is a
| | built-in
| | | > | | | >>>>>>>>>> >> component
| | | > | | | >>>>>>>>>> >> in
| | | > | | | >>>>>>>>>> >> Vista. We cannot reinstalled as the steps in my
| last
| | | > | reply.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> When you search for contacts, have you first
gone
| to
| | | > the
| | | > | | | >>>>>>>>>> >> outlook
| | | > | | | >>>>>>>>>> >> contacts
| | | > | | | >>>>>>>>>> >> folder and then do a research?
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Please take a screen shot of the search result
| when
| | | > you
| | | > | try
| | | > | | to
| | | > | | | >>>>>>>>>> >> search for
| | | > | | | >>>>>>>>>> >> Contacts in Outlook 2007. It is very important
| for
| | us
| | | > to
| | | > | | | >>>>>>>>>> >> resolve
| | | > | | | >>>>>>>>>> >> the
| | | > | | | >>>>>>>>>> >> issue more efficiently. Thanks for your
| cooperation
| | | > and
| | | > | | | >>>>>>>>>> >> patience.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> How to take a screen shot, please follow the
steps
| | | > below:
| | | > | | | >>>>>>>>>> >>
| | | > | |
------------------------------------------------------------------
| | | > | | | >>>>>>>>>> >> a. When screen shows up, press the Print Screen
| key
| | | > | (right
| | | > | | of
| | | > | | | >>>>>>>>>> >> F12
| | | > | | | >>>>>>>>>> >> key)
| | | > | | | >>>>>>>>>> >> Note: nothing will happen.
| | | > | | | >>>>>>>>>> >> b. Open MS Paint program (click Start menu > All
| | | > Programs
| | | > | >
| | | > | | | >>>>>>>>>> >> Accessories >
| | | > | | | >>>>>>>>>> >> Paint).
| | | > | | | >>>>>>>>>> >> c. Click Edit (menu) -> Paste or press Ctrl + V.
| | | > | | | >>>>>>>>>> >> d. Click File (menu) -> Save. Save it as a
*.jpg
| | file
| | | > and
| | | > | | send
| | | > | | | >>>>>>>>>> >> it
| | | > | | | >>>>>>>>>> >> to
| | | > | | | >>>>>>>>>> >> me as
| | | > | | | >>>>>>>>>> >> an attachment.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> At this point, perform the steps below to see
if
| it
| | | > works.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> 1. In Outlook 2007, go to the Contacts folder.
| | | > | | | >>>>>>>>>> >> 2. Click the down arrow button on the right of
the
| | | > search
| | | > | | bar,
| | | > | | | >>>>>>>>>> >> click
| | | > | | | >>>>>>>>>> >> Indexing Status.
| | | > | | | >>>>>>>>>> >> Does it say "outlook has finished indexing all
of
| | your
| | | > | | items"?
| | | > | | | >>>>>>>>>> >> 3. If so, type a contact name in the search bar
to
| | | > search
| | | > | | it.
| | | > | | | >>>>>>>>>> >> What
| | | > | | | >>>>>>>>>> >> is the
| | | > | | | >>>>>>>>>> >> result?
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> 4. Click the down arrow button on the right of
the
| | | > search
| | | > | | bar,
| | | > | | | >>>>>>>>>> >> click
| | | > | | | >>>>>>>>>> >> Search Options.
| | | > | | | >>>>>>>>>> >> 5. Make sure that the folders have been checked
| to
| | be
| | | > | | | >>>>>>>>>> >> indexing.
| | | > | | | >>>>>>>>>> >> 6. In the field 'Instant Search pane', choose
All
| | | > Folder.
| | | > | | | >>>>>>>>>> >> Click
| | | > | | | >>>>>>>>>> >> OK.
| | | > | | | >>>>>>>>>> >> 7. Test the issue again. What is the result?
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> If anything is unclear or if you have any other
| | | > concerns,
| | | > | | | >>>>>>>>>> >> please
| | | > | | | >>>>>>>>>> >> don't
| | | > | | | >>>>>>>>>> >> hesitate to contact me.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Sincerely,
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Emily Lin,
| | | > | | | >>>>>>>>>> >> Microsoft Online Partner Support
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | ======================================================
| | | > | | | >>>>>>>>>> >> When responding to posts, please "Reply to
Group"
| | via
| | | > your
| | | > | | | >>>>>>>>>> >> newsreader so
| | | > | | | >>>>>>>>>> >> that others may learn and benefit from this
issue.
| | | > | | | >>>>>>>>>> >>
| | ======================================================
| | | > | | | >>>>>>>>>> >> This posting is provided "AS IS" with no
| warranties,
| | | > and
| | | > | | | >>>>>>>>>> >> confers
| | | > | | | >>>>>>>>>> >> no
| | | > | | | >>>>>>>>>> >> rights.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> --------------------
| | | > | | | >>>>>>>>>> >>>From: "Scott Micale" <[email protected]>
| | | > | | | >>>>>>>>>> >>>References:
| | | > | | | >>>>>>>>>>
| >>><[email protected]>
| | | > | | | >>>>>>>>>> >>><[email protected]>
| | | > <D7B47D51-415F-
| | | > | | | >>>>>>>>>> >> (e-mail address removed)>
| | | > | | | >>>>>>>>>> >> <[email protected]>
| | | > | | | >>>>>>>>>> >>>Subject: Re: Outlook search not working
| | | > | | | >>>>>>>>>> >>>Date: Wed, 4 Jun 2008 14:58:21 -0400
| | | > | | | >>>>>>>>>> >>>Lines: 1
| | | > | | | >>>>>>>>>> >>>Message-ID:
| | | > | | | >>>>>>>>>>
| >>><[email protected]>
| | | > | | | >>>>>>>>>> >>>MIME-Version: 1.0
| | | > | | | >>>>>>>>>> >>>Content-Type: text/plain;
| | | > | | | >>>>>>>>>> >>> format=flowed;
| | | > | | | >>>>>>>>>> >>> charset="iso-8859-1";
| | | > | | | >>>>>>>>>> >>> reply-type=original
| | | > | | | >>>>>>>>>> >>>Content-Transfer-Encoding: 7bit
| | | > | | | >>>>>>>>>> >>>X-Priority: 3
| | | > | | | >>>>>>>>>> >>>X-MSMail-Priority: Normal
| | | > | | | >>>>>>>>>> >>>Importance: Normal
| | | > | | | >>>>>>>>>> >>>X-Newsreader: Microsoft Windows Live Mail
| 12.0.1606
| | | > | | | >>>>>>>>>> >>>X-MimeOLE: Produced By Microsoft MimeOLE
| V12.0.1606
| | | > | | | >>>>>>>>>> >>>X-MS-CommunityGroup-PostID:
| | | > | | | >>>>>>>>>> >>>{6BAE46D2-3067-44FE-A136-29E70DF52907}
| | | > | | | >>>>>>>>>> >>>X-MS-CommunityGroup-MessageCategory:
| | | > | | | >>>>>>>>>> >>>{E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| | | > | | | >>>>>>>>>> >>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >>>microsoft.public.outlook.general:129610
| | | > | | | >>>>>>>>>> >>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl
| 127.0.0.1
| | | > | | | >>>>>>>>>> >>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>Emily,
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>Instead of renaming my user profile I went
ahead
| and
| | | > | | created a
| | | > | | | >>>>>>>>>> >>>new
| | | > | | | >>>>>>>>>> >>>user
| | | > | | | >>>>>>>>>> >>>account and logged in as that user on this
| machine.
| | I
| | | > | then
| | | > | | | >>>>>>>>>> >>>created
| | | > | | | >>>>>>>>>> >>>a new
| | | > | | | >>>>>>>>>> >>>Outlook Profile and created a email account. I
| | added
| | | > some
| | | > | | | >>>>>>>>>> >>>contacts
| | | > | | | >>>>>>>>>> >>>and
| | | > | | | >>>>>>>>>> >>>tried doing a search and got the same problems.

| So
| | it
| | | > | does
| | | > | | | >>>>>>>>>> >>>not
| | | > | | | >>>>>>>>>> >>>appear to
| | | > | | | >>>>>>>>>> >>>be
| | | > | | | >>>>>>>>>> >>>a user profile. I am not at the point where I
| can't
| | | > | search
| | | > | | my
| | | > | | | >>>>>>>>>> >>>emails
| | | > | | | >>>>>>>>>> >>>either.
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>I went forward and did all the msconfig stuff
you
| | | > | mentioned
| | | > | | | >>>>>>>>>> >>>and
| | | > | | | >>>>>>>>>> >>>after the
| | | > | | | >>>>>>>>>> >>>reboot the problem was still there. I did not
| | | > re-install
| | | > | | the
| | | > | | | >>>>>>>>>> >>>Windows
| | | > | | | >>>>>>>>>> >>>search
| | | > | | | >>>>>>>>>> >>>because I am running Vista Ultimate and that
| | download
| | | > | said
| | | > | | it
| | | > | | | >>>>>>>>>> >>>was
| | | > | | | >>>>>>>>>> >>>only for
| | | > | | | >>>>>>>>>> >>>XP. Let me know what you would like to try
next.
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>Thanks
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>""Emily Lin"" <[email protected]>
| wrote
| | in
| | | > | | message
| | | > | | | >>>>>>>>>> >>>| | | > | | | >>>>>>>>>> >>>> Hi Scott,
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Did you repair the Office 2007 installation?
If
| | not,
| | | > | | please
| | | > | | | >>>>>>>>>> >>>> repair
| | | > | | | >>>>>>>>>> >>>> it
| | | > | | | >>>>>>>>>> >>>> and
| | | > | | | >>>>>>>>>> >>>> then test the issue.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> If the issue persists, create a New User
| Profile
| | to
| | | > see
| | | > | | if
| | | > | | | >>>>>>>>>> >>>> the
| | | > | | | >>>>>>>>>> >>>> issue
| | | > | | | >>>>>>>>>> >>>> persists.
| | | > | | | >>>>>>>>>> >>>> 1. Go to problematic workstation, located
| | | > CO:\Documents
| | | > | | and
| | | > | | | >>>>>>>>>> >>>> Settings\Username, please just rename the
| | | > problematic
| | | > | User
| | | > | | | >>>>>>>>>> >>>> account
| | | > | | | >>>>>>>>>> >>>> Name.
| | | > | | | >>>>>>>>>> >>>> 2. Log off, log back the workstation. It will
| | | > | | automatically
| | | > | | | >>>>>>>>>> >>>> create
| | | > | | | >>>>>>>>>> >>>> a new
| | | > | | | >>>>>>>>>> >>>> User Profile.
| | | > | | | >>>>>>>>>> >>>> 3. Please create some contacts to see if you
can
| | | > search.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Also please make a clean boot to see if the
| issue
| | is
| | | > | | related
| | | > | | | >>>>>>>>>> >>>> to
| | | > | | | >>>>>>>>>> >>>> some
| | | > | | | >>>>>>>>>> >>>> third
| | | > | | | >>>>>>>>>> >>>> party softwarelease follow this suggestion
to
| | | > narrow
| | | > | | down
| | | > | | | >>>>>>>>>> >>>> this
| | | > | | | >>>>>>>>>> >>>> problem:
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> 1. Click Start menu-> Run, type "msconfig"
| | (without
| | | > the
| | | > | | | >>>>>>>>>> >>>> quotation
| | | > | | | >>>>>>>>>> >>>> marks)
| | | > | | | >>>>>>>>>> >>>> in the Open box and press Enter.
| | | > | | | >>>>>>>>>> >>>> 2. On the General tab, choose Selective
Startup;
| | | > click
| | | > | to
| | | > | | | >>>>>>>>>> >>>> clear
| | | > | | | >>>>>>>>>> >>>> the
| | | > | | | >>>>>>>>>> >>>> "Process System.ini File", "Process WIn.ini
| File",
| | | > "Load
| | | > | | | >>>>>>>>>> >>>> System
| | | > | | | >>>>>>>>>> >>>> Services"
| | | > | | | >>>>>>>>>> >>>> and
| | | > | | | >>>>>>>>>> >>>> "Load Startup Items" check boxes. You cannot
| clear
| | | > the
| | | > | | "Use
| | | > | | | >>>>>>>>>> >>>> Original
| | | > | | | >>>>>>>>>> >>>> Boot.ini" radio button.
| | | > | | | >>>>>>>>>> >>>> Note: You can click the Normal Startup radio
| | button
| | | > to
| | | > | | | >>>>>>>>>> >>>> return
| | | > | | | >>>>>>>>>> >>>> to
| | | > | | | >>>>>>>>>> >>>> the
| | | > | | | >>>>>>>>>> >>>> normal Windows Startup after the test.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> 3. Click the "Services" tab. Check "Hide all
| | | > microsoft
| | | > | | | >>>>>>>>>> >>>> services",
| | | > | | | >>>>>>>>>> >>>> click
| | | > | | | >>>>>>>>>> >>>> disable all. If the "disable all" is not
| | available,
| | | > | please
| | | > | | | >>>>>>>>>> >>>> just
| | | > | | | >>>>>>>>>> >>>> skip it.
| | | > | | | >>>>>>>>>> >>>> 4. Click the "Startup" tab, click "disable
| all".
| | If
| | | > the
| | | > | | | >>>>>>>>>> >>>> "disable
| | | > | | | >>>>>>>>>> >>>> all" is
| | | > | | | >>>>>>>>>> >>>> not available, please just skip it.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> 5. Click OK.
| | | > | | | >>>>>>>>>> >>>> 6. Restart the computer. Check the issue.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Please also reinstall Windows Desktop Search
to
| | try
| | | > | again:
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Windows Desktop Search 3.01 for Windows XP
| | | > (KB917013)
| | | > | | | >>>>>>>>>> >>>>
| | | > | |
| | | > |
| | | >
| |
|
http://www.microsoft.com/downloads/details.aspx?familyid=738FC2DE-49B9-4E69-
| | | > | | 9227-2206277AB7C9&displaylang=en
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Hope this help.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Sincerely,
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Emily Lin,
| | | > | | | >>>>>>>>>> >>>> Microsoft Online Partner Support
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>>
| | | > ======================================================
| | | > | | | >>>>>>>>>> >>>> When responding to posts, please "Reply to
| Group"
| | | > via
| | | > | your
| | | > | | | >>>>>>>>>> >>>> newsreader so
| | | > | | | >>>>>>>>>> >>>> that others may learn and benefit from this
| issue.
| | | > | | | >>>>>>>>>> >>>>
| | | > ======================================================
| | | > | | | >>>>>>>>>> >>>> This posting is provided "AS IS" with no
| | warranties,
| | | > and
| | | > | | | >>>>>>>>>> >>>> confers
| | | > | | | >>>>>>>>>> >>>> no
| | | > | | | >>>>>>>>>> >>>> rights.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> --------------------
| | | > | | | >>>>>>>>>> >>>>>From: "Scott Micale"
<[email protected]>
| | | > | | | >>>>>>>>>> >>>>>References:
| | | > | | | >>>>>>>>>>
| | >>>>><[email protected]>
| | | > | | | >>>>>>>>>> >>>>><[email protected]>
| | | > | | | >>>>>>>>>> >>>>>Subject: Re: Outlook search not working
| | | > | | | >>>>>>>>>> >>>>>Date: Mon, 2 Jun 2008 11:38:43 -0400
| | | > | | | >>>>>>>>>> >>>>>Lines: 2
| | | > | | | >>>>>>>>>> >>>>>Message-ID:
| | | > | | | >>>>>>>>>>
| | >>>>><[email protected]>
| | | > | | | >>>>>>>>>> >>>>>MIME-Version: 1.0
| | | > | | | >>>>>>>>>> >>>>>Content-Type: text/plain;
| | | > | | | >>>>>>>>>> >>>>> format=flowed;
| | | > | | | >>>>>>>>>> >>>>> charset="iso-8859-1";
| | | > | | | >>>>>>>>>> >>>>> reply-type=original
| | | > | | | >>>>>>>>>> >>>>>Content-Transfer-Encoding: 7bit
| | | > | | | >>>>>>>>>> >>>>>X-Priority: 3
| | | > | | | >>>>>>>>>> >>>>>X-MSMail-Priority: Normal
| | | > | | | >>>>>>>>>> >>>>>Importance: Normal
| | | > | | | >>>>>>>>>> >>>>>X-Newsreader: Microsoft Windows Live Mail
| | 12.0.1606
| | | > | | | >>>>>>>>>> >>>>>X-MimeOLE: Produced By Microsoft MimeOLE
| | V12.0.1606
| | | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-PostID:
| | | > | | | >>>>>>>>>> >>>>>{D7B47D51-415F-4915-A6B2-14FF69894CE5}
| | | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-ThreadID:
| | | > | | | >>>>>>>>>> >>>>>A8279DF7-B145-4D2F-8471-21EE4C43146C
| | | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-ParentID:
| | | > | | | >>>>>>>>>> >>>>>C3582739-FD52-4C39-A66D-E762631A3EC7
| | | > | | | >>>>>>>>>> >>>>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >>>>>microsoft.public.outlook.general:129148
| | | > | | | >>>>>>>>>> >>>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl
| | 127.0.0.1
| | | > | | | >>>>>>>>>> >>>>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >>>>>
| | | > | | | >>>>>>>>>> >>>>>Emily,
| | | > | | | >>>>>>>>>> >>>>>
| | | > | | | >>>>>>>>>> >>>>>I tried the steps you mentioned and still I
am
| | | > having
| | | > | the
| | | > | | | >>>>>>>>>> >>>>>same
| | | > | | | >>>>>>>>>> >>>>>issue.
| | | > | | | >>>>>>>>>> >>>>>One
| | | > | | | >>>>>>>>>> >>>>>thing I wanted to ask is when you had me run
| | | > | | | >>>>>>>>>> >>>>>%windir%\system32\fixmapi.exe
| | | > | | | >>>>>>>>>> >>>>>was I suppose to see anything happen on
screen?
| I
| | | > did
| | | > | | not
| | | > | | | >>>>>>>>>> >>>>>see
| | | > | | | >>>>>>>>>> >>>>>anything
| | | > | | | >>>>>>>>>> >>>>>and
| | | > | | | >>>>>>>>>> >>>>>was just curious if it did anything. Please
| | direct
| | | > me
| | | > | to
| | | > | | | >>>>>>>>>> >>>>>what
| | | > | | | >>>>>>>>>> >>>>>steps you
| | | > | | | >>>>>>>>>> >>>>>want me to take next.
| | | > | | | >>>>>>>>>> >>>>>
| | | > | | | >>>>>>>>>> >>>>>Thanks
| | | > | | | >>>>>>>>>> >>>>>-scott
| | | > | | | >>>>>>>>>> >>>>>
| | | > | | | >>>>>>>>>> >>>>>""Emily Lin"" <[email protected]>
| | wrote
| | | > in
| | | > | | | >>>>>>>>>> >>>>>message
| | | > | | | >>>>>>>>>>| | | > | | | >>>>>>>>>> >>>>>> Hi Scott,
| | | > | | | >>>>>>>>>> >>>>>>
| | | > | | | >>>>>>>>>> >>>>>> Such an issue may occur under several
| | situations.
| | | > The
| | | > | | most
| | | > | | | >>>>>>>>>> >>>>>> common
| | | > | | | >>>>>>>>>> >>>>>> causes
| | | > | | | >>>>>>>>>> >>>>>> are:
| | | > | | | >>>>>>>>>> >>>>>> 1. The indexing in the Contacts folder is
| | | > incomplete.
| | | > | | | >>>>>>>>>> >>>>>> 2. There is problem with the Outlook
indexing.
| | | > | | | >>>>>>>>>> >>>>>> 3. Other causes.
| | | > | | | >>>>>>>>>> >>>>>>
| | | > | | | >>>>>>>>>> >>>>>> Let's perform the following steps to narrow
| down
| | | > this
| | | > | | | >>>>>>>>>> >>>>>> issue
| | | > | | | >>>>>>>>>> >>>>>> and
| | | > | | | >>>>>>>>>> >>>>>> resolve
| | | > | | | >>>>>>>>>> >>>>>> the issue. Your patience and cooperation
will
| be
| | | > | | | >>>>>>>>>> >>>>>> appreciated.
| | | > | | | >>>>>>>>>> >>>>>>
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>
| | | > | | | >>>>>
| | | > | | | >>>>>
| | | > | | | >>>>
| | | > | | | >>>
| | | > | | | >>>
| | | > | | | >>
| | | > | | | >
| | | > | | | >
| | | > | | |
| | | > | |
| | | > | |
| | | > |
| | | > |
| | | >
| | |
| |
| |
|
|

 

[Scott Micale]

I have been waiting to hear back from you. I posted a update awhile back
with screen shots and never heard anything from you. I am still in the same
situation. No searching is working in Outlook, even after doing all the
steps provided in previous posts.

Windows Search 4.0 did not fix anything either like I thought. Is this a
known issue by Microsoft? There seems to be a lot of people with this
problem.

Hello Scott,

How are you?

I am currently standing by for an update from you and would like to know
how things are going there. Please let me know if there is anything else
I
can do further assistance.

I am looking forward to your response.

Regards,

Daisy Cao, MCSE 2000

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
| X-Tomcat-ID: 106207872
| References: <[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<[email protected]>
<gkR2iK#[email protected]>
<[email protected]>
<[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) (Daisy Cao [MSFT])
| Organization: Microsoft
| Date: Tue, 29 Jul 2008 12:08:56 GMT
| Subject: Re: Outlook search not working
| X-Tomcat-NG: microsoft.public.outlook.general
| Message-ID: <[email protected]>
| Newsgroups: microsoft.public.outlook.general
| Lines: 1547
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:140293
| NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
|
|
| Hello Scott,
|
| I am standing waiting for the screenshot, have you tried to send me to
| personal email account? If you have any trouble, please post back here.
|
| Best Regards,
|
| Daisy Cao
| MCSE, MCSA, MCDBA
| Microsoft Online Partner Support
|
| Get Secure! - www.microsoft.com/security
|
| ======================================================
|
| PLEASE NOTE: The partner online technical community are provided to
assist
|
| with break/fix issues and simple how to questions.
|
|
| We also love to hear your product feedback! Let us know what you think
by
|
| posting
|
| from the web interface: Partner Feedback
|
| from your newsreader: microsoft.private.directaccess.partnerfeedback
|
| We look forward to hearing from you!
|
| ======================================================
|
| When responding to posts, please "Reply to Group" via your newsreader so
|
| that others may learn and benefit from this issue.
|
| ======================================================
|
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
| --------------------
| | X-Tomcat-ID: 72833659
| | References: <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <[email protected]>
| <gkR2iK#[email protected]>
| <[email protected]>
| | MIME-Version: 1.0
| | Content-Type: text/plain
| | Content-Transfer-Encoding: 7bit
| | From: (e-mail address removed) (Daisy Cao [MSFT])
| | Organization: Microsoft
| | Date: Thu, 24 Jul 2008 09:30:06 GMT
| | Subject: Re: Outlook search not working
| | X-Tomcat-NG: microsoft.public.outlook.general
| | Message-ID: <[email protected]>
| | Newsgroups: microsoft.public.outlook.general
| | Lines: 1403
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139443
| | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| |
| |
| | Hi Scott,
| |
| | I am sorry to hear the screenshots cannot display in the newsgroup.
| |
| | At this time, please send me the screenshots directly at
| | (e-mail address removed). I will get back to you as soon as possible.
| |
| | Best Regards,
| |
| | Daisy Cao
| | MCSE, MCSA, MCDBA
| | Microsoft Online Partner Support
| |
| | Get Secure! - www.microsoft.com/security
| |
| | ======================================================
| |
| | PLEASE NOTE: The partner online technical community are provided to
| assist
| |
| | with break/fix issues and simple how to questions.
| |
| |
| | We also love to hear your product feedback! Let us know what you think
by
| |
| | posting
| |
| | from the web interface: Partner Feedback
| |
| | from your newsreader: microsoft.private.directaccess.partnerfeedback
| |
| | We look forward to hearing from you!
| |
| | ======================================================
| |
| | When responding to posts, please "Reply to Group" via your newsreader
so
| |
| | that others may learn and benefit from this issue.
| |
| | ======================================================
| |
| | This posting is provided "AS IS" with no warranties, and confers no
| rights.
| |
| |
| | --------------------
| | | From: "Scott Micale" <[email protected]>
| | | References: <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <[email protected]>
| | <gkR2iK#[email protected]>
| | | Subject: Re: Outlook search not working
| | | Date: Wed, 23 Jul 2008 09:26:49 -0400
| | | Lines: 1
| | | Message-ID: <[email protected]>
| | | MIME-Version: 1.0
| | | Content-Type: text/plain;
| | | format=flowed;
| | | charset="iso-8859-1";
| | | reply-type=original
| | | Content-Transfer-Encoding: 7bit
| | | X-Priority: 3
| | | X-MSMail-Priority: Normal
| | | Importance: Normal
| | | X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | X-MS-CommunityGroup-PostID: {76336CF9-6B03-4D56-BDA3-34FCF76A01EC}
| | | X-MS-CommunityGroup-ThreadID: 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | X-MS-CommunityGroup-ParentID: 732294B5-4AE6-4C24-B3B3-A0DF3F7ACECC
| | | Newsgroups: microsoft.public.outlook.general
| | | Path: TK2MSFTNGHUB02.phx.gbl
| | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.outlook.general:139233
| | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | X-Tomcat-NG: microsoft.public.outlook.general
| | |
| | | When I send you my message and attach the screen shots the message
is
| not
| | | appearing. Is there another way to get you the screen shots? Well
I
| did
| | | what you asked in the previous post and I am still having the same
| issues.
| | |
| | |
| | |
| | | | | | >
| | | > Hello Scott,
| | | >
| | | > How are you?
| | | >
| | | > I am currently standing by for an update from you and would like
to
| know
| | | > how things are going there. Please let me know if there is
anything
| | else I
| | | > can do further assistance.
| | | >
| | | > I am looking forward to your response.
| | | >
| | | > Daisy Cao
| | | > MCSE, MCSA, MCDBA
| | | > Microsoft Online Partner Support
| | | >
| | | > Get Secure! - www.microsoft.com/security
| | | >
| | | > ======================================================
| | | >
| | | > PLEASE NOTE: The partner online technical community are provided
to
| | assist
| | | >
| | | > with break/fix issues and simple how to questions.
| | | >
| | | >
| | | > We also love to hear your product feedback! Let us know what you
| think
| | by
| | | >
| | | > posting
| | | >
| | | > from the web interface: Partner Feedback
| | | >
| | | > from your newsreader:
microsoft.private.directaccess.partnerfeedback
| | | >
| | | > We look forward to hearing from you!
| | | >
| | | > ======================================================
| | | >
| | | > When responding to posts, please "Reply to Group" via your
newsreader
| so
| | | >
| | | > that others may learn and benefit from this issue.
| | | >
| | | > ======================================================
| | | >
| | | > This posting is provided "AS IS" with no warranties, and confers
no
| | | > rights.
| | | >
| | | >
| | | > --------------------
| | | > | X-Tomcat-ID: 114186869
| | | > | References: <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > <[email protected]>
| | | > | MIME-Version: 1.0
| | | > | Content-Type: text/plain
| | | > | Content-Transfer-Encoding: 7bit
| | | > | From: (e-mail address removed) (Daisy Cao [MSFT])
| | | > | Organization: Microsoft
| | | > | Date: Fri, 18 Jul 2008 11:36:29 GMT
| | | > | Subject: Re: Outlook search not working
| | | > | X-Tomcat-NG: microsoft.public.outlook.general
| | | > | Message-ID: <[email protected]>
| | | > | Newsgroups: microsoft.public.outlook.general
| | | > | Lines: 1070
| | | > | Path: TK2MSFTNGHUB02.phx.gbl
| | | > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.outlook.general:138367
| | | > | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| | | > |
| | | > |
| | | > | Hello Scott,
| | | > |
| | | > | I am just checking to see how this is going. Please drop me a
quick
| | note
| | | > at
| | | > | your convenience to let me know the current status of this
issue.
| If
| | you
| | | > | have any concerns, please do not hesitate to let me know.
Thanks,
| and
| | | > have
| | | > | a great day!
| | | > |
| | | > | Regards,
| | | > |
| | | > | Daisy Cao, MCSE 2000
| | | > |
| | | > | Microsoft Online Support
| | | > | Microsoft Global Technical Support Center
| | | > |
| | | > | Get Secure! - www.microsoft.com/security
| | | > | ====================================================
| | | > | When responding to posts, please "Reply to Group" via your
| newsreader
| | so
| | | > | that others may learn and benefit from your issue.
| | | > | ====================================================
| | | > | This posting is provided "AS IS" with no warranties, and confers
no
| | | > rights.
| | | > |
| | | > |
| | | > | --------------------
| | | > | | X-Tomcat-ID: 33921651
| | | > | | References:
<[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | <[email protected]>
| | | > | | MIME-Version: 1.0
| | | > | | Content-Type: text/plain
| | | > | | Content-Transfer-Encoding: 7bit
| | | > | | From: (e-mail address removed) (Daisy Cao [MSFT])
| | | > | | Organization: Microsoft
| | | > | | Date: Wed, 16 Jul 2008 08:10:39 GMT
| | | > | | Subject: Re: Outlook search not working
| | | > | | X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | Message-ID: <[email protected]>
| | | > | | Newsgroups: microsoft.public.outlook.general
| | | > | | Lines: 965
| | | > | | Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | Xref: TK2MSFTNGHUB02.phx.gbl
| microsoft.public.outlook.general:137760
| | | > | | NNTP-Posting-Host: tk5tomimport2.phx.gbl 10.201.218.20
| | | > | |
| | | > | |
| | | > | | Hello Scott,
| | | > | |
| | | > | | Thank you for keeping in touch. As Emily is out of Office
| | currently, I
| | | > | will
| | | > | | continue work with you on this Outlook search issue and hope
we
| can
| | | > solve
| | | > | | the issue finally.
| | | > | |
| | | > | | To provide efficient steps, I would like to summarize our
issue
| | first,
| | | > if
| | | > | | there is any misunderstanding, don't hesitate to let me know.
| | | > | |
| | | > | | Problem Product: Outlook 2007 search/Windows Desktop Search
| | | > | | OS: Windows XP
| | | > | | Issue: Outlook search did not work
| | | > | |
| | | > | | Troubleshooting steps:
| | | > | | =========
| | | > | | 1. Re-index Outlook
| | | > | | 2: Run Windows in clean boot
| | | > | | 3. Install Windows Desktop Search 3.01 for Windows XP
(KB917013)
| | | > | | 4. New Windows XP account
| | | > | | 5. Repair Outlook.
| | | > | |
| | | > | | I also would like to confirm the following questions:
| | | > | |
| | | > | | 1. Is Windows Search working fine?
| | | > | |
| | | > | | Note: as Outlook uses a Windows component to perform search,
this
| | | > issue
| | | > | may
| | | > | | be caused by some Windows system issues.
| | | > | |
| | | > | | 2. Is there any result when searching emails in Outlook?
| | | > | |
| | | > | | 3. Is there any result when we try to search in Tools >
Advanced
| | | > search?
| | | > | |
| | | > | | In addition, please capture a screenshot of failed search.
| | | > | |
| | | > | | Screenshot:
| | | > | | =======
| | | > | | 1. Whenever the failed screen appears, please press the Print
| Screen
| | | > key
| | | > | | (PrtScn) on your keyboard.
| | | > | | 2. Click Start, click Run, type MSPAINT, and click OK.
| | | > | | 3. In Paint, click Paste under the Edit Menu, click Save under
| the
| | | > File
| | | > | | menu, type a file name for the snap shot, choose JPEG as "Save
as
| | | > type",
| | | > | | click "Desktop" on the left pane, and click Save.
| | | > | | 4. Please find the screenshot on the Desktop and send it to
me.
| | | > | |
| | | > | | Thank you for your patience and cooperation. I look forward to
| | hearing
| | | > | from
| | | > | | you.
| | | > | |
| | | > | | Regards,
| | | > | |
| | | > | | Daisy Cao, MCSE 2000
| | | > | |
| | | > | | Microsoft Online Support
| | | > | | Microsoft Global Technical Support Center
| | | > | |
| | | > | | Get Secure! - www.microsoft.com/security
| | | > | | ====================================================
| | | > | | When responding to posts, please "Reply to Group" via your
| | newsreader
| | | > so
| | | > | | that others may learn and benefit from your issue.
| | | > | | ====================================================
| | | > | | This posting is provided "AS IS" with no warranties, and
confers
| no
| | | > | rights.
| | | > | |
| | | > | | --------------------
| | | > | | | From: "Scott Micale" <[email protected]>
| | | > | | | References:
<[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | <[email protected]>
| | | > | | | Subject: Re: Outlook search not working
| | | > | | | Date: Tue, 15 Jul 2008 12:12:44 -0400
| | | > | | | Lines: 1
| | | > | | | Message-ID:
<[email protected]>
| | | > | | | MIME-Version: 1.0
| | | > | | | Content-Type: text/plain;
| | | > | | | format=flowed;
| | | > | | | charset="iso-8859-1";
| | | > | | | reply-type=original
| | | > | | | Content-Transfer-Encoding: 7bit
| | | > | | | X-Priority: 3
| | | > | | | X-MSMail-Priority: Normal
| | | > | | | Importance: Normal
| | | > | | | X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | > | | | X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | > | | | X-MS-CommunityGroup-PostID:
| {FD3F53B8-7CD8-41C9-8AD4-8344506AD772}
| | | > | | | X-MS-CommunityGroup-ThreadID:
| 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | X-MS-CommunityGroup-ParentID:
| 80C7C329-BCD7-4A3B-8EB3-5907178ED71D
| | | > | | | Newsgroups: microsoft.public.outlook.general
| | | > | | | Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | Xref: TK2MSFTNGHUB02.phx.gbl
| | microsoft.public.outlook.general:137617
| | | > | | | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | > | | | X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | |
| | | > | | | yes I did repair Office like you mentioned in a previous
post.
| I
| | am
| | | > | | amazed
| | | > | | | at all the people the are having this exact same issue with
| | Outlook
| | | > and
| | | > | | | search and you people at Microsoft have not taken further
steps
| to
| | | > fix
| | | > | | this
| | | > | | | issue. If you google this problem it is all over other
message
| | | > boards
| | | > | | with
| | | > | | | fix at all. I have performed all the steps you outlined in
your
| | | > | pervious
| | | > | | | posts and still no resolution to this issue. It sounds like
| you
| | are
| | | > not
| | | > | | | sure where to take it from here and I am at a loss as well.
| WADS
| | | > 4.0
| | | > | did
| | | > | | | not
| | | > | | | make a difference when I removed it and re-installed it.
Does
| | this
| | | > | need
| | | > | | to
| | | > | | | be pushed up the ladder to second level support? I also
| created
| | the
| | | > new
| | | > | | | account you mentioned and the problem was still there. Let
me
| | know
| | | > | where
| | | > | | | you want to go from here.
| | | > | | |
| | | > | | |
in
| | | > message
| | | > | | | | | | > | | | > Hi Scott,
| | | > | | | >
| | | > | | | > I am surprise that the issue persists after performing the
| | steps.
| | | > | | Before
| | | > | | | > we go any further, I would like to know that: Have you
| repaired
| | | > | Office
| | | > | | | > 2007 (step 2 in my first reply)?
| | | > | | | >
| | | > | | | > According to current situation, perform the steps below
and
| let
| | me
| | | > | know
| | | > | | | > the result.
| | | > | | | >
| | | > | | | > #1 Empty the search data
| | | > | | | > ======================
| | | > | | | > 1. Go to Start > Control Panel > Indexing Options.
| | | > | | | > 2. Click Advanced.
| | | > | | | > 3. In the Indexing settings tab, in the field of 'index
| | location',
| | | > | copy
| | | > | | | > the current location to the address bar in Windows
Explorer
| to
| | | > open
| | | > | it.
| | | > | | | >
| | | > | | | > 4. And then go to the folder Search > Data > applications| | | > Windows.
| | | > | | Empty
| | | > | | | > this folder.
| | | > | | | > 5. Test the issue again.
| | | > | | | >
| | | > | | | > If the issue persists, go to step 2.
| | | > | | | >
| | | > | | | > #2 Uninstall the Windows Desktop Search. And then
re-install
| it
| | to
| | | > | see
| | | > | | if
| | | > | | | > it works.
| | | > | | | >
| | | > | | | > #3 Create a New Windows Account (windows XP)
| | | > | | | > =======================
| | | > | | | >
| | | > | | | > If the problem still occurs, let's create a new windows
| account
| | to
| | | > | | check
| | | > | | | > the problem.
| | | > | | | >
| | | > | | | > 1. Start the computer.
| | | > | | | > 2. Click Start-> Control Panel, click "switch to the
classic
| | view"
| | | > | and
| | | > | | | > then double click User accounts Icon.
| | | > | | | > 3. Click the Add button to create a new Windows account,
type
| | the
| | | > | | username
| | | > | | | > and domain, then click next, click the other tab and
select
| | | > | | | > administrator, and click finish.
| | | > | | | > 4. Log off the current user and log on to Windows with the
new
| | | > | account.
| | | > | | | >
| | | > | | | > For more information: Q279783 HOW TO: Create and Configure
| User
| | | > | | Accounts
| | | > | | | > in Windows XP
| | | > | | | >
http://support.microsoft.com/default.aspx?scid=KB;en-us;279783
| | | > | | | >
| | | > | | | > If anything is unclear or if you have any other concerns,
| please
| | | > | don't
| | | > | | | > hesitate to contact me.
| | | > | | | >
| | | > | | | > Sincerely,
| | | > | | | >
| | | > | | | > Emily Lin,
| | | > | | | > Microsoft Online Partner Support
| | | > | | | >
| | | > | | | > Get Secure! - www.microsoft.com/security
| | | > | | | > ======================================================
| | | > | | | > When responding to posts, please "Reply to Group" via your
| | | > newsreader
| | | > | | so
| | | > | | | > that others may learn and benefit from this issue.
| | | > | | | > ======================================================
| | | > | | | > This posting is provided "AS IS" with no warranties, and
| | confers
| | | > no
| | | > | | | > rights.
| | | > | | | >
| | | > | | | >
| | | > | | | >
| | | > | | | >
| | | > | | | >
| | | > | | | >
| | | > | | | > --------------------
| | | > | | | >>From: "Scott Micale" <[email protected]>
| | | > | | | >>References:
| <[email protected]>
| | | > | | | >><[email protected]> <09AE6D63-740C-
| | | > | | | > (e-mail address removed)>
| | | > | | | > <[email protected]>
| | | > | | | > <433822D9-FAFD-44A5-823B-358B64953F05
| | | > | | | > @microsoft.com> <[email protected]>
| | | > | | | > <[email protected]>
| <1197CA84-
| | | > | | | > (e-mail address removed)>
| | | > | | | > <[email protected]>
| | | > | | | > <BEEA91D1-339B-4D8D-8043-93B9423B6A48
| | | > | | | > @microsoft.com> <[email protected]>
| | | > | | | >>Subject: Re: Outlook search not working
| | | > | | | >>Date: Fri, 11 Jul 2008 10:56:11 -0400
| | | > | | | >>Lines: 1
| | | > | | | >>Message-ID:
| <[email protected]>
| | | > | | | >>MIME-Version: 1.0
| | | > | | | >>Content-Type: text/plain;
| | | > | | | >> format=flowed;
| | | > | | | >> charset="iso-8859-1";
| | | > | | | >> reply-type=original
| | | > | | | >>Content-Transfer-Encoding: 7bit
| | | > | | | >>X-Priority: 3
| | | > | | | >>X-MSMail-Priority: Normal
| | | > | | | >>Importance: Normal
| | | > | | | >>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | > | | | >>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | > | | | >>X-MS-CommunityGroup-PostID:
| | {C9793264-DF2D-4C52-A3AA-BC052D30FD6A}
| | | > | | | >>X-MS-CommunityGroup-ThreadID:
| | 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>X-MS-CommunityGroup-ParentID:
| | 3BF9B9FB-D9BB-4076-9F7C-D66F373DEB79
| | | > | | | >>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > microsoft.public.outlook.general:136871
| | | > | | | >>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | > | | | >>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>
| | | > | | | >>Emily,
| | | > | | | >>
| | | > | | | >>It fished indexing and still the same problem. How do I
tell
| | what
| | | > | | might
| | | > | | | >>be
| | | > | | | >>corrupt?
| | | > | | | >>
| | | > | | | >>-Scott
| | | > | | | >>
in
| | | > message
| | | > | | | >>| | | > | | | >>> Hi Scott,
| | | > | | | >>>
| | | > | | | >>> According to the screen shot, Outlook is not finishing
to
| | index
| | | > your
| | | > | | | >>> items. Which may cause the search in Contacts not return
the
| | | > | properly
| | | > | | | >>> result.
| | | > | | | >>>
| | | > | | | >>> Only search in the current Contacts folder. What is the
| | result?
| | | > Is
| | | > | the
| | | > | | | >>> indexing status also not completed in the current
contacts
| | | > folder?
| | | > | | | >>>
| | | > | | | >>> If so, we do need to wait for OUtlook to finish the
| indexing.
| | Or
| | | > | | check
| | | > | | | >>> if
| | | > | | | >>> there is any item corrupted in the folder which cannot
| finish
| | | > the
| | | > | | | >>> indexing.
| | | > | | | >>> Delete the corrupted item to fix the issue.
| | | > | | | >>>
| | | > | | | >>>
| | | > | | | >>> If anything is unclear or if you have any other
concerns,
| | please
| | | > | don't
| | | > | | | >>> hesitate to contact me.
| | | > | | | >>>
| | | > | | | >>> Sincerely,
| | | > | | | >>>
| | | > | | | >>> Emily Lin,
| | | > | | | >>> Microsoft Online Partner Support
| | | > | | | >>>
| | | > | | | >>> Get Secure! - www.microsoft.com/security
| | | > | | | >>> ======================================================
| | | > | | | >>> When responding to posts, please "Reply to Group" via
your
| | | > | newsreader
| | | > | | so
| | | > | | | >>> that others may learn and benefit from this issue.
| | | > | | | >>> ======================================================
| | | > | | | >>> This posting is provided "AS IS" with no warranties, and
| | confers
| | | > no
| | | > | | | >>> rights.
| | | > | | | >>>
| | | > | | | >>>
| | | > | | | >>>
| | | > | | | >>> --------------------
| | | > | | | >>>>From: "Scott Micale" <[email protected]>
| | | > | | | >>>>References:
| | <[email protected]>
| | | > | | | >>>><[email protected]>
<09AE6D63-740C-
| | | > | | | >>> (e-mail address removed)>
| | | > | | | >>> <[email protected]>
| | | > | | | >>> <433822D9-FAFD-44A5-823B-358B64953F05
| | | > | | | >>> @microsoft.com>
<[email protected]>
| | | > | | | >>> <[email protected]>
| | <1197CA84-
| | | > | | | >>> (e-mail address removed)>
| | | > | | | >>> <[email protected]>
| | | > | | | >>>>Subject: Re: Outlook search not working
| | | > | | | >>>>Date: Thu, 10 Jul 2008 11:34:19 -0400
| | | > | | | >>>>Lines: 1
| | | > | | | >>>>Message-ID:
| | <[email protected]>
| | | > | | | >>>>MIME-Version: 1.0
| | | > | | | >>>>Content-Type: multipart/mixed;
| | | > | | | >>>> boundary="----=_NextPart_000_000B_01C8E280.E48DF920"
| | | > | | | >>>>X-Priority: 3
| | | > | | | >>>>X-MSMail-Priority: Normal
| | | > | | | >>>>Importance: Normal
| | | > | | | >>>>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | > | | | >>>>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | > | | | >>>>X-MS-CommunityGroup-PostID:
| | | > {BEEA91D1-339B-4D8D-8043-93B9423B6A48}
| | | > | | | >>>>X-MS-CommunityGroup-ThreadID:
| | | > 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>>>X-MS-CommunityGroup-ParentID:
| | | > DC3CBFA4-ADAC-45D7-AE74-53B0F8F2F97D
| | | > | | | >>>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > microsoft.public.outlook.general:136649
| | | > | | | >>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | > | | | >>>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>
| | | > | | | >>>>Sorry this took so long to get back to you. I have
| attached
| | the
| | | > | | screen
| | | > | | | >>>>shots you asked for.
| | | > | | | >>>>
| | | > | | | >>>>
| | | > | | | >>>>
| message
| | | > | | | >>>>| | | > | | | >>>>> Hi Scott,
| | | > | | | >>>>>
| | | > | | | >>>>> Do you mean that you have create a new indexing
location
| and
| | | > the
| | | > | | issue
| | | > | | | >>>>> persists?
| | | > | | | >>>>>
| | | > | | | >>>>> Have you read my reply on 06/06/2008 01:50AM? If so,
| please
| | | > let
| | | > | me
| | | > | | | >>>>> know
| | | > | | | >>>>> the result and then we will go next step.
| | | > | | | >>>>> ******************************************
| | | > | | | >>>>> Just highlight the Contacts folder (don't highlight
the
| "all
| | | > | | contacts
| | | > | | | >>>>> items")> type in ash to search. What is the result?
| | | > | | | >>>>>
| | | > | | | >>>>> If it still doesn't work, send me the following screen
| shot.
| | | > | | | >>>>>
| | | > | | | >>>>> 1. In outlook, go to the Tools menu > Options > Search
| | | > Options.
| | | > | | Take a
| | | > | | | >>>>> screen shot of it.
| | | > | | | >>>>> 2. Click the down arrow button on the right of the
"All
| | | > Contacts
| | | > | | | >>>>> items".
| | | > | | | >>>>> Take a screen shot of it.
| | | > | | | >>>>> 3. Click the down arrow button on the right of the
search
| | bar,
| | | > | click
| | | > | | | >>>>> Indexing Status. Take a screen shot of it.
| | | > | | | >>>>> ******************************************
| | | > | | | >>>>>
| | | > | | | >>>>> If anything is unclear or if you have any other
concerns,
| | | > please
| | | > | | don't
| | | > | | | >>>>> hesitate to contact me.
| | | > | | | >>>>>
| | | > | | | >>>>> Sincerely,
| | | > | | | >>>>>
| | | > | | | >>>>> Emily Lin,
| | | > | | | >>>>> Microsoft Online Partner Support
| | | > | | | >>>>>
| | | > | | | >>>>> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>
| | | > | | | >>>>> ======================================================
| | | > | | | >>>>> When responding to posts, please "Reply to Group" via
your
| | | > | | newsreader
| | | > | | | >>>>> so
| | | > | | | >>>>> that others may learn and benefit from this issue.
| | | > | | | >>>>> ======================================================
| | | > | | | >>>>> This posting is provided "AS IS" with no warranties,
and
| | | > confers
| | | > | no
| | | > | | | >>>>> rights.
| | | > | | | >>>>>
| | | > | | | >>>>>
| | | > | | | >>>>>
| | | > | | | >>>>> --------------------
| | | > | | | >>>>>>From: "Scott Micale" <[email protected]>
| | | > | | | >>>>>>References:
| | | > <[email protected]>
| | | > | | | >>>>>><[email protected]>
<09AE6D63-740C-
| | | > | | | >>>>> (e-mail address removed)>
| | | > | | | >>>>> <[email protected]>
| | | > | | | >>>>> <433822D9-FAFD-44A5-823B-358B64953F05
| | | > | | | >>>>> @microsoft.com>
<[email protected]>
| | | > | | | >>>>> <[email protected]>
| | | > | | | >>>>>>Subject: Re: Outlook search not working
| | | > | | | >>>>>>Date: Wed, 11 Jun 2008 12:12:53 -0400
| | | > | | | >>>>>>Lines: 5
| | | > | | | >>>>>>Message-ID:
| | | > <[email protected]>
| | | > | | | >>>>>>MIME-Version: 1.0
| | | > | | | >>>>>>Content-Type: text/plain;
| | | > | | | >>>>>> format=flowed;
| | | > | | | >>>>>> charset="iso-8859-1";
| | | > | | | >>>>>> reply-type=response
| | | > | | | >>>>>>Content-Transfer-Encoding: 7bit
| | | > | | | >>>>>>X-Priority: 3
| | | > | | | >>>>>>X-MSMail-Priority: Normal
| | | > | | | >>>>>>Importance: Normal
| | | > | | | >>>>>>X-Newsreader: Microsoft Windows Live Mail 12.0.1606
| | | > | | | >>>>>>X-MimeOLE: Produced By Microsoft MimeOLE V12.0.1606
| | | > | | | >>>>>>X-MS-CommunityGroup-PostID:
| | | > {1197CA84-7311-4987-9814-13A69A7589DF}
| | | > | | | >>>>>>X-MS-CommunityGroup-ThreadID:
| | | > 6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>>>>>X-MS-CommunityGroup-ParentID:
| | | > CB1F3CAF-816E-474D-A6E5-15204C05964B
| | | > | | | >>>>>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | microsoft.public.outlook.general:130707
| | | > | | | >>>>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | | > | | | >>>>>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>
| | | > | | | >>>>>>any updates for me? I did install WDS 4.0 and it did
not
| | fix
| | | > | | | >>>>>>anything.
| | | > | | | >>>>>>
message
| | | > | | || | | > | | | >>>>>>> Emily,
| | | > | | | >>>>>>>
| | | > | | | >>>>>>> Can you give me a little more instructions on how to
| | create
| | | > a
| | | > | new
| | | > | | | >>>>>>> indexing
| | | > | | | >>>>>>> location?
| | | > | | | >>>>>>>
in
| | | > message
| | | > | | | >>>>>>> | | | > | | | >>>>>>>> Hi Fernando,
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> As you stated that your issue is caused that the
| | Indexing
| | | > is
| | | > | not
| | | > | | | >>>>>>>> finished, and Scott's issue is somewhat different
with
| | | > yours
| | | > | as
| | | > | | he
| | | > | | | >>>>>>>> mentioned
| | | > | | | >>>>>>>> that the indexing status is finished (was
up-to-date).
| If
| | | > | | possible,
| | | > | | | >>>>>>>> you
| | | > | | | >>>>>>>> can post it as a seperate one so that others will
pay
| | | > | attention
| | | > | | on
| | | > | | | >>>>>>>> your
| | | > | | | >>>>>>>> post.
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Personal suggestion:
| | | > | | | >>>>>>>> =============
| | | > | | | >>>>>>>> Refer to the following KB article to see if it
fixes
| your
| | | > | issue.
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> 930010 Windows Desktop Search 3.0 does not return
| Outlook
| | | > 2007
| | | > | | | >>>>>>>> e-mail
| | | > | | | >>>>>>>> items, and event ID 3036 is logged in the
Application
| log
| | | > | | | >>>>>>>>
| | | > | <http://support.microsoft.com/default.aspx?scid=kb;EN-US;930010>
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Also do the following steps.
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> 1. Create a new index location via the Indexing
| Options
| | in
| | | > | | Control
| | | > | | | >>>>>>>> Panel
| | | > | | | >>>>>>>> 2. Stop and restart the Windows Search service.
| | | > | | | >>>>>>>> =============
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Regards,
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Emily Lin
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> Microsoft Online Partner Support
| | | > | | | >>>>>>>> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>>>>
====================================================
| | | > | | | >>>>>>>> When responding to posts, please "Reply to Group"
via
| | your
| | | > | | | >>>>>>>> newsreader
| | | > | | | >>>>>>>> so
| | | > | | | >>>>>>>> that others may learn and benefit from your issue.
| | | > | | | >>>>>>>>
====================================================
| | | > | | | >>>>>>>> This posting is provided "AS IS" with no
warranties,
| and
| | | > | confers
| | | > | | no
| | | > | | | >>>>>>>> rights.
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>> --------------------
| | | > | | | >>>>>>>>>Thread-Topic: Outlook search not working
| | | > | | | >>>>>>>>>thread-index: AcjIFr/r6e8WS8Z+Rk6bBFJuGL9JlQ==
| | | > | | | >>>>>>>>>X-WBNR-Posting-Host: 207.46.19.197
| | | > | | | >>>>>>>>>From: =?Utf-8?B?RmVybmFuZG8=?=
| | | > | | <[email protected]>
| | | > | | | >>>>>>>>>References:
| | | > | <[email protected]>
| | | > | | | >>>>>>>>><[email protected]>
| <09AE6D63-740C-
| | | > | | | >>>>>>>> (e-mail address removed)>
| | | > | | | >>>>>>>> <[email protected]>
| | | > | | | >>>>>>>>>Subject: Re: Outlook search not working
| | | > | | | >>>>>>>>>Date: Fri, 6 Jun 2008 13:49:01 -0700
| | | > | | | >>>>>>>>>Lines: 323
| | | > | | | >>>>>>>>>Message-ID:
| | | > | <[email protected]>
| | | > | | | >>>>>>>>>MIME-Version: 1.0
| | | > | | | >>>>>>>>>Content-Type: text/plain;
| | | > | | | >>>>>>>>> charset="Utf-8"
| | | > | | | >>>>>>>>>Content-Transfer-Encoding: 7bit
| | | > | | | >>>>>>>>>X-Newsreader: Microsoft CDO for Windows 2000
| | | > | | | >>>>>>>>>Content-Class: urn:content-classes:message
| | | > | | | >>>>>>>>>Importance: normal
| | | > | | | >>>>>>>>>Priority: normal
| | | > | | | >>>>>>>>>X-MimeOLE: Produced By Microsoft MimeOLE
| V6.00.3790.2992
| | | > | | | >>>>>>>>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>microsoft.public.outlook.general:130024
| | | > | | | >>>>>>>>>NNTP-Posting-Host: tk2msftibfm01.phx.gbl
10.40.244.149
| | | > | | | >>>>>>>>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>Emily,
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>I'm having the same problem that Scott described.
When
| I
| | | > | followed
| | | > | | | >>>>>>>>>your
| | | > | | | >>>>>>>>>instructions, I noticed the indexing status
informing
| | there
| | | > | were
| | | > | | | >>>>>>>>>more
| | | > | | | >>>>>>>>>than 6
| | | > | | | >>>>>>>>>thounsand items to index yet. The point is:
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>I did reindexed twice up to the end.
| | | > | | | >>>>>>>>>The status of indixing does not change or chage
very
| | | > little.
| | | > | | | >>>>>>>>>Waiting for an entire indexing each time I search
is
| | | > | disfuncional
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>The problem is clearly in the indexing engine or
| | something
| | | > | like
| | | > | | | >>>>>>>>>that.
| | | > | | | >>>>>>>>>It
| | | > | | | >>>>>>>>>happens in my emails too. I've tried all the
solutions,
| | | > | | | >>>>>>>>>instructions
| | | > | | | >>>>>>>>>and
| | | > | | | >>>>>>>>>recommendations stated in the Help & Support data,
but
| | thus
| | | > | far
| | | > | | | >>>>>>>>>this
| | | > | | | >>>>>>>>>problem
| | | > | | | >>>>>>>>>continues.
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>Do you have a definitive solution for it?
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>Thank you.
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>Fernando
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>""Emily Lin"" wrote:
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>> Hi Scott,
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> According your description and the screen shot, I
| | | > strongly
| | | > | | | >>>>>>>>>> suspect
| | | > | | | >>>>>>>>>> that
| | | > | | | >>>>>>>>>> the issue was caused that the specific Contact
| folder
| | is
| | | > not
| | | > | | | >>>>>>>>>> included
| | | > | | | >>>>>>>> in
| | | > | | | >>>>>>>>>> the "All Contacts Items" list. Click the down
arrow
| | | > button
| | | > | on
| | | > | | the
| | | > | | | >>>>>>>>>> right
| | | > | | | >>>>>>>>>> of the "All Contacts items" > Make sure that all
the
| | | > entries
| | | > | | are
| | | > | | | >>>>>>>>>> checked
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>>> search for the contacts again. what is the
result?
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> Just highlight the Contacts folder (don't
highlight
| the
| | | > "all
| | | > | | | >>>>>>>>>> contacts
| | | > | | | >>>>>>>>>> items")> type in ash to search. What is the
result?
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> If it still doesn't work, send me the following
| screen
| | | > shot.
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> 1. In outlook, go to the Tools menu > Options >
| Search
| | | > | Options.
| | | > | | | >>>>>>>>>> Take
| | | > | | | >>>>>>>>>> a
| | | > | | | >>>>>>>>>> screen shot of it.
| | | > | | | >>>>>>>>>> 2. Click the down arrow button on the right of
the
| "All
| | | > | | Contacts
| | | > | | | >>>>>>>>>> items". Take a screen shot of it.
| | | > | | | >>>>>>>>>> 3. Click the down arrow button on the right of
the
| | search
| | | > | bar,
| | | > | | | >>>>>>>>>> click
| | | > | | | >>>>>>>>>> Indexing Status. Take a screen shot of it.
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> If anything is unclear or if you have any other
| | concerns,
| | | > | | please
| | | > | | | >>>>>>>>>> don't
| | | > | | | >>>>>>>>>> hesitate to contact me.
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> Sincerely,
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> Emily Lin,
| | | > | | | >>>>>>>>>> Microsoft Online Partner Support
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| ======================================================
| | | > | | | >>>>>>>>>> When responding to posts, please "Reply to Group"
| via
| | | > your
| | | > | | | >>>>>>>>>> newsreader
| | | > | | | >>>>>>>>>> so that others may learn and benefit from this
issue.
| | | > | | | >>>>>>>>>>
| ======================================================
| | | > | | | >>>>>>>>>> This posting is provided "AS IS" with no
warranties,
| | and
| | | > | | confers
| | | > | | | >>>>>>>>>> no
| | | > | | | >>>>>>>>>> rights.
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>>
| | | > | | | >>>>>>>>>> --------------------
| | | > | | | >>>>>>>>>> >From: "Scott Micale" <[email protected]>
| | | > | | | >>>>>>>>>> >References:
| | | > | | <[email protected]>
| | | > | | | >>>>>>>>>> ><[email protected]>
<D7B47D51-
| | | > | | | >>>>>>>> 415F-
| | | > | | | >>>>>>>>>> (e-mail address removed)>
| | | > | | | >>>>>>>>>> <[email protected]>
| | | > | | | >>>>>>>>>> <6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>>>>>>>>> @microsoft.com>
| | <[email protected]>
| | | > | | | >>>>>>>>>> >Subject: Re: Outlook search not working
| | | > | | | >>>>>>>>>> >Date: Thu, 5 Jun 2008 10:57:05 -0400
| | | > | | | >>>>>>>>>> >Lines: 261
| | | > | | | >>>>>>>>>> >Message-ID:
| | | > | | <[email protected]>
| | | > | | | >>>>>>>>>> >MIME-Version: 1.0
| | | > | | | >>>>>>>>>> >Content-Type: multipart/mixed;
| | | > | | | >>>>>>>>>> >
| boundary="----=_NextPart_000_000E_01C8C6FA.E4173930"
| | | > | | | >>>>>>>>>> >X-Priority: 3
| | | > | | | >>>>>>>>>> >X-MSMail-Priority: Normal
| | | > | | | >>>>>>>>>> >Importance: Normal
| | | > | | | >>>>>>>>>> >X-Newsreader: Microsoft Windows Live Mail
12.0.1606
| | | > | | | >>>>>>>>>> >X-MimeOLE: Produced By Microsoft MimeOLE
V12.0.1606
| | | > | | | >>>>>>>>>> >X-MS-CommunityGroup-PostID:
| | | > | | | >>>>>>>>>> >{09AE6D63-740C-426A-9D88-8B359A7F978A}
| | | > | | | >>>>>>>>>> >X-MS-CommunityGroup-ThreadID:
| | | > | | | >>>>>>>>>> >6BAE46D2-3067-44FE-A136-29E70DF52907
| | | > | | | >>>>>>>>>> >X-MS-CommunityGroup-ParentID:
| | | > | | | >>>>>>>>>> >EB0AFC71-BA9F-4EE8-BF94-CC942EE4A0C5
| | | > | | | >>>>>>>>>> >Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >microsoft.public.outlook.general:129773
| | | > | | | >>>>>>>>>> >NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl
127.0.0.1
| | | > | | | >>>>>>>>>> >X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >
| | | > | | | >>>>>>>>>> >Ok here are two screen shots. The first shows
the
| | | > contact
| | | > | | page
| | | > | | | >>>>>>>>>> >with
| | | > | | | >>>>>>>>>> >contacts in it and then second shows where I
have
| | typed
| | | > in
| | | > | a
| | | > | | few
| | | > | | | >>>>>>>>>> >letters to
| | | > | | | >>>>>>>>>> >have it find one of my contacts. As you can see
it
| | | > finds
| | | > | | | >>>>>>>>>> >nothing.
| | | > | | | >>>>>>>>>> >
| | | > | | | >>>>>>>>>> >My Indexing status was up-to-date so nothing
more
to
| | | > index.
| | | > | I
| | | > | | | >>>>>>>>>> >tried
| | | > | | | >>>>>>>>>> >the
| | | > | | | >>>>>>>>>> >remaining things you mentioned in the post and
| still
| | the
| | | > | same
| | | > | | | >>>>>>>>>> >results.
| | | > | | | >>>>>>>>>> >
| | | > | | | >>>>>>>>>> >""Emily Lin"" <[email protected]>
wrote
| in
| | | > | message
| | | > | | | >>>>>>>>>> >| | | > | | | >>>>>>>>>> >> Hi Scott,
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Thanks for your reply.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Yes, the download for Windows Desktop search
is
| for
| | | > | Windows
| | | > | | | >>>>>>>>>> >> XP.
| | | > | | | >>>>>>>>>> >> As
| | | > | | | >>>>>>>>>> >> you are
| | | > | | | >>>>>>>>>> >> using Windows Vista, the desktop search is a
| | built-in
| | | > | | | >>>>>>>>>> >> component
| | | > | | | >>>>>>>>>> >> in
| | | > | | | >>>>>>>>>> >> Vista. We cannot reinstalled as the steps in
my
| last
| | | > | reply.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> When you search for contacts, have you first
gone
| to
| | | > the
| | | > | | | >>>>>>>>>> >> outlook
| | | > | | | >>>>>>>>>> >> contacts
| | | > | | | >>>>>>>>>> >> folder and then do a research?
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Please take a screen shot of the search result
| when
| | | > you
| | | > | try
| | | > | | to
| | | > | | | >>>>>>>>>> >> search for
| | | > | | | >>>>>>>>>> >> Contacts in Outlook 2007. It is very important
| for
| | us
| | | > to
| | | > | | | >>>>>>>>>> >> resolve
| | | > | | | >>>>>>>>>> >> the
| | | > | | | >>>>>>>>>> >> issue more efficiently. Thanks for your
| cooperation
| | | > and
| | | > | | | >>>>>>>>>> >> patience.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> How to take a screen shot, please follow the
steps
| | | > below:
| | | > | | | >>>>>>>>>> >>
| | | > | |
------------------------------------------------------------------
| | | > | | | >>>>>>>>>> >> a. When screen shows up, press the Print
Screen
| key
| | | > | (right
| | | > | | of
| | | > | | | >>>>>>>>>> >> F12
| | | > | | | >>>>>>>>>> >> key)
| | | > | | | >>>>>>>>>> >> Note: nothing will happen.
| | | > | | | >>>>>>>>>> >> b. Open MS Paint program (click Start menu >
All
| | | > Programs
| | | > | >
| | | > | | | >>>>>>>>>> >> Accessories >
| | | > | | | >>>>>>>>>> >> Paint).
| | | > | | | >>>>>>>>>> >> c. Click Edit (menu) -> Paste or press Ctrl +
V.
| | | > | | | >>>>>>>>>> >> d. Click File (menu) -> Save. Save it as a
*.jpg
| | file
| | | > and
| | | > | | send
| | | > | | | >>>>>>>>>> >> it
| | | > | | | >>>>>>>>>> >> to
| | | > | | | >>>>>>>>>> >> me as
| | | > | | | >>>>>>>>>> >> an attachment.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> At this point, perform the steps below to see
if
| it
| | | > works.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> 1. In Outlook 2007, go to the Contacts folder.
| | | > | | | >>>>>>>>>> >> 2. Click the down arrow button on the right of
the
| | | > search
| | | > | | bar,
| | | > | | | >>>>>>>>>> >> click
| | | > | | | >>>>>>>>>> >> Indexing Status.
| | | > | | | >>>>>>>>>> >> Does it say "outlook has finished indexing all
of
| | your
| | | > | | items"?
| | | > | | | >>>>>>>>>> >> 3. If so, type a contact name in the search
bar
to
| | | > search
| | | > | | it.
| | | > | | | >>>>>>>>>> >> What
| | | > | | | >>>>>>>>>> >> is the
| | | > | | | >>>>>>>>>> >> result?
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> 4. Click the down arrow button on the right of
the
| | | > search
| | | > | | bar,
| | | > | | | >>>>>>>>>> >> click
| | | > | | | >>>>>>>>>> >> Search Options.
| | | > | | | >>>>>>>>>> >> 5. Make sure that the folders have been
checked
| to
| | be
| | | > | | | >>>>>>>>>> >> indexing.
| | | > | | | >>>>>>>>>> >> 6. In the field 'Instant Search pane', choose
All
| | | > Folder.
| | | > | | | >>>>>>>>>> >> Click
| | | > | | | >>>>>>>>>> >> OK.
| | | > | | | >>>>>>>>>> >> 7. Test the issue again. What is the result?
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> If anything is unclear or if you have any
other
| | | > concerns,
| | | > | | | >>>>>>>>>> >> please
| | | > | | | >>>>>>>>>> >> don't
| | | > | | | >>>>>>>>>> >> hesitate to contact me.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Sincerely,
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Emily Lin,
| | | > | | | >>>>>>>>>> >> Microsoft Online Partner Support
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | ======================================================
| | | > | | | >>>>>>>>>> >> When responding to posts, please "Reply to
Group"
| | via
| | | > your
| | | > | | | >>>>>>>>>> >> newsreader so
| | | > | | | >>>>>>>>>> >> that others may learn and benefit from this
issue.
| | | > | | | >>>>>>>>>> >>
| | ======================================================
| | | > | | | >>>>>>>>>> >> This posting is provided "AS IS" with no
| warranties,
| | | > and
| | | > | | | >>>>>>>>>> >> confers
| | | > | | | >>>>>>>>>> >> no
| | | > | | | >>>>>>>>>> >> rights.
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >>
| | | > | | | >>>>>>>>>> >> --------------------
| | | > | | | >>>>>>>>>> >>>From: "Scott Micale"
<[email protected]>
| | | > | | | >>>>>>>>>> >>>References:
| | | > | | | >>>>>>>>>>
| >>><[email protected]>
| | | > | | | >>>>>>>>>> >>><[email protected]>
| | | > <D7B47D51-415F-
| | | > | | | >>>>>>>>>> >> (e-mail address removed)>
| | | > | | | >>>>>>>>>> >> <[email protected]>
| | | > | | | >>>>>>>>>> >>>Subject: Re: Outlook search not working
| | | > | | | >>>>>>>>>> >>>Date: Wed, 4 Jun 2008 14:58:21 -0400
| | | > | | | >>>>>>>>>> >>>Lines: 1
| | | > | | | >>>>>>>>>> >>>Message-ID:
| | | > | | | >>>>>>>>>>
| >>><[email protected]>
| | | > | | | >>>>>>>>>> >>>MIME-Version: 1.0
| | | > | | | >>>>>>>>>> >>>Content-Type: text/plain;
| | | > | | | >>>>>>>>>> >>> format=flowed;
| | | > | | | >>>>>>>>>> >>> charset="iso-8859-1";
| | | > | | | >>>>>>>>>> >>> reply-type=original
| | | > | | | >>>>>>>>>> >>>Content-Transfer-Encoding: 7bit
| | | > | | | >>>>>>>>>> >>>X-Priority: 3
| | | > | | | >>>>>>>>>> >>>X-MSMail-Priority: Normal
| | | > | | | >>>>>>>>>> >>>Importance: Normal
| | | > | | | >>>>>>>>>> >>>X-Newsreader: Microsoft Windows Live Mail
| 12.0.1606
| | | > | | | >>>>>>>>>> >>>X-MimeOLE: Produced By Microsoft MimeOLE
| V12.0.1606
| | | > | | | >>>>>>>>>> >>>X-MS-CommunityGroup-PostID:
| | | > | | | >>>>>>>>>> >>>{6BAE46D2-3067-44FE-A136-29E70DF52907}
| | | > | | | >>>>>>>>>> >>>X-MS-CommunityGroup-MessageCategory:
| | | > | | | >>>>>>>>>> >>>{E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| | | > | | | >>>>>>>>>> >>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >>>microsoft.public.outlook.general:129610
| | | > | | | >>>>>>>>>> >>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl
| 127.0.0.1
| | | > | | | >>>>>>>>>> >>>X-Tomcat-NG: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>Emily,
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>Instead of renaming my user profile I went
ahead
| and
| | | > | | created a
| | | > | | | >>>>>>>>>> >>>new
| | | > | | | >>>>>>>>>> >>>user
| | | > | | | >>>>>>>>>> >>>account and logged in as that user on this
| machine.
| | I
| | | > | then
| | | > | | | >>>>>>>>>> >>>created
| | | > | | | >>>>>>>>>> >>>a new
| | | > | | | >>>>>>>>>> >>>Outlook Profile and created a email account.
I
| | added
| | | > some
| | | > | | | >>>>>>>>>> >>>contacts
| | | > | | | >>>>>>>>>> >>>and
| | | > | | | >>>>>>>>>> >>>tried doing a search and got the same
problems.

| So
| | it
| | | > | does
| | | > | | | >>>>>>>>>> >>>not
| | | > | | | >>>>>>>>>> >>>appear to
| | | > | | | >>>>>>>>>> >>>be
| | | > | | | >>>>>>>>>> >>>a user profile. I am not at the point where I
| can't
| | | > | search
| | | > | | my
| | | > | | | >>>>>>>>>> >>>emails
| | | > | | | >>>>>>>>>> >>>either.
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>I went forward and did all the msconfig stuff
you
| | | > | mentioned
| | | > | | | >>>>>>>>>> >>>and
| | | > | | | >>>>>>>>>> >>>after the
| | | > | | | >>>>>>>>>> >>>reboot the problem was still there. I did not
| | | > re-install
| | | > | | the
| | | > | | | >>>>>>>>>> >>>Windows
| | | > | | | >>>>>>>>>> >>>search
| | | > | | | >>>>>>>>>> >>>because I am running Vista Ultimate and that
| | download
| | | > | said
| | | > | | it
| | | > | | | >>>>>>>>>> >>>was
| | | > | | | >>>>>>>>>> >>>only for
| | | > | | | >>>>>>>>>> >>>XP. Let me know what you would like to try
next.
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>Thanks
| | | > | | | >>>>>>>>>> >>>
| | | > | | | >>>>>>>>>> >>>""Emily Lin"" <[email protected]>
| wrote
| | in
| | | > | | message
| | | > | | | >>>>>>>>>>| | | > | | | >>>>>>>>>> >>>> Hi Scott,
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Did you repair the Office 2007 installation?
If
| | not,
| | | > | | please
| | | > | | | >>>>>>>>>> >>>> repair
| | | > | | | >>>>>>>>>> >>>> it
| | | > | | | >>>>>>>>>> >>>> and
| | | > | | | >>>>>>>>>> >>>> then test the issue.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> If the issue persists, create a New User
| Profile
| | to
| | | > see
| | | > | | if
| | | > | | | >>>>>>>>>> >>>> the
| | | > | | | >>>>>>>>>> >>>> issue
| | | > | | | >>>>>>>>>> >>>> persists.
| | | > | | | >>>>>>>>>> >>>> 1. Go to problematic workstation, located
| | | > CO:\Documents
| | | > | | and
| | | > | | | >>>>>>>>>> >>>> Settings\Username, please just rename the
| | | > problematic
| | | > | User
| | | > | | | >>>>>>>>>> >>>> account
| | | > | | | >>>>>>>>>> >>>> Name.
| | | > | | | >>>>>>>>>> >>>> 2. Log off, log back the workstation. It
will
| | | > | | automatically
| | | > | | | >>>>>>>>>> >>>> create
| | | > | | | >>>>>>>>>> >>>> a new
| | | > | | | >>>>>>>>>> >>>> User Profile.
| | | > | | | >>>>>>>>>> >>>> 3. Please create some contacts to see if you
can
| | | > search.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Also please make a clean boot to see if the
| issue
| | is
| | | > | | related
| | | > | | | >>>>>>>>>> >>>> to
| | | > | | | >>>>>>>>>> >>>> some
| | | > | | | >>>>>>>>>> >>>> third
| | | > | | | >>>>>>>>>> >>>> party softwarelease follow this suggestion
to
| | | > narrow
| | | > | | down
| | | > | | | >>>>>>>>>> >>>> this
| | | > | | | >>>>>>>>>> >>>> problem:
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> 1. Click Start menu-> Run, type "msconfig"
| | (without
| | | > the
| | | > | | | >>>>>>>>>> >>>> quotation
| | | > | | | >>>>>>>>>> >>>> marks)
| | | > | | | >>>>>>>>>> >>>> in the Open box and press Enter.
| | | > | | | >>>>>>>>>> >>>> 2. On the General tab, choose Selective
Startup;
| | | > click
| | | > | to
| | | > | | | >>>>>>>>>> >>>> clear
| | | > | | | >>>>>>>>>> >>>> the
| | | > | | | >>>>>>>>>> >>>> "Process System.ini File", "Process WIn.ini
| File",
| | | > "Load
| | | > | | | >>>>>>>>>> >>>> System
| | | > | | | >>>>>>>>>> >>>> Services"
| | | > | | | >>>>>>>>>> >>>> and
| | | > | | | >>>>>>>>>> >>>> "Load Startup Items" check boxes. You cannot
| clear
| | | > the
| | | > | | "Use
| | | > | | | >>>>>>>>>> >>>> Original
| | | > | | | >>>>>>>>>> >>>> Boot.ini" radio button.
| | | > | | | >>>>>>>>>> >>>> Note: You can click the Normal Startup radio
| | button
| | | > to
| | | > | | | >>>>>>>>>> >>>> return
| | | > | | | >>>>>>>>>> >>>> to
| | | > | | | >>>>>>>>>> >>>> the
| | | > | | | >>>>>>>>>> >>>> normal Windows Startup after the test.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> 3. Click the "Services" tab. Check "Hide all
| | | > microsoft
| | | > | | | >>>>>>>>>> >>>> services",
| | | > | | | >>>>>>>>>> >>>> click
| | | > | | | >>>>>>>>>> >>>> disable all. If the "disable all" is not
| | available,
| | | > | please
| | | > | | | >>>>>>>>>> >>>> just
| | | > | | | >>>>>>>>>> >>>> skip it.
| | | > | | | >>>>>>>>>> >>>> 4. Click the "Startup" tab, click "disable
| all".
| | If
| | | > the
| | | > | | | >>>>>>>>>> >>>> "disable
| | | > | | | >>>>>>>>>> >>>> all" is
| | | > | | | >>>>>>>>>> >>>> not available, please just skip it.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> 5. Click OK.
| | | > | | | >>>>>>>>>> >>>> 6. Restart the computer. Check the issue.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Please also reinstall Windows Desktop Search
to
| | try
| | | > | again:
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Windows Desktop Search 3.01 for Windows XP
| | | > (KB917013)
| | | > | | | >>>>>>>>>> >>>>
| | | > | |
| | | > |
| | | >
| |
|
http://www.microsoft.com/downloads/details.aspx?familyid=738FC2DE-49B9-4E69-
| | | > | | 9227-2206277AB7C9&displaylang=en
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Hope this help.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Sincerely,
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Emily Lin,
| | | > | | | >>>>>>>>>> >>>> Microsoft Online Partner Support
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> Get Secure! - www.microsoft.com/security
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>>
| | | > ======================================================
| | | > | | | >>>>>>>>>> >>>> When responding to posts, please "Reply to
| Group"
| | | > via
| | | > | your
| | | > | | | >>>>>>>>>> >>>> newsreader so
| | | > | | | >>>>>>>>>> >>>> that others may learn and benefit from this
| issue.
| | | > | | | >>>>>>>>>> >>>>
| | | > ======================================================
| | | > | | | >>>>>>>>>> >>>> This posting is provided "AS IS" with no
| | warranties,
| | | > and
| | | > | | | >>>>>>>>>> >>>> confers
| | | > | | | >>>>>>>>>> >>>> no
| | | > | | | >>>>>>>>>> >>>> rights.
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>>
| | | > | | | >>>>>>>>>> >>>> --------------------
| | | > | | | >>>>>>>>>> >>>>>From: "Scott Micale"
<[email protected]>
| | | > | | | >>>>>>>>>> >>>>>References:
| | | > | | | >>>>>>>>>>
| | >>>>><[email protected]>
| | | > | | | >>>>>>>>>> >>>>><[email protected]>
| | | > | | | >>>>>>>>>> >>>>>Subject: Re: Outlook search not working
| | | > | | | >>>>>>>>>> >>>>>Date: Mon, 2 Jun 2008 11:38:43 -0400
| | | > | | | >>>>>>>>>> >>>>>Lines: 2
| | | > | | | >>>>>>>>>> >>>>>Message-ID:
| | | > | | | >>>>>>>>>>
| | >>>>><[email protected]>
| | | > | | | >>>>>>>>>> >>>>>MIME-Version: 1.0
| | | > | | | >>>>>>>>>> >>>>>Content-Type: text/plain;
| | | > | | | >>>>>>>>>> >>>>> format=flowed;
| | | > | | | >>>>>>>>>> >>>>> charset="iso-8859-1";
| | | > | | | >>>>>>>>>> >>>>> reply-type=original
| | | > | | | >>>>>>>>>> >>>>>Content-Transfer-Encoding: 7bit
| | | > | | | >>>>>>>>>> >>>>>X-Priority: 3
| | | > | | | >>>>>>>>>> >>>>>X-MSMail-Priority: Normal
| | | > | | | >>>>>>>>>> >>>>>Importance: Normal
| | | > | | | >>>>>>>>>> >>>>>X-Newsreader: Microsoft Windows Live Mail
| | 12.0.1606
| | | > | | | >>>>>>>>>> >>>>>X-MimeOLE: Produced By Microsoft MimeOLE
| | V12.0.1606
| | | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-PostID:
| | | > | | | >>>>>>>>>> >>>>>{D7B47D51-415F-4915-A6B2-14FF69894CE5}
| | | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-ThreadID:
| | | > | | | >>>>>>>>>> >>>>>A8279DF7-B145-4D2F-8471-21EE4C43146C
| | | > | | | >>>>>>>>>> >>>>>X-MS-CommunityGroup-ParentID:
| | | > | | | >>>>>>>>>> >>>>>C3582739-FD52-4C39-A66D-E762631A3EC7
| | | > | | | >>>>>>>>>> >>>>>Newsgroups: microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >>>>>Path: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >>>>>Xref: TK2MSFTNGHUB02.phx.gbl
| | | > | | | >>>>>>>>>> >>>>>microsoft.public.outlook.general:129148
| | | > | | | >>>>>>>>>> >>>>>NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl
| | 127.0.0.1
| | | > | | | >>>>>>>>>> >>>>>X-Tomcat-NG:
microsoft.public.outlook.general
| | | > | | | >>>>>>>>>> >>>>>
| | | > | | | >>>>>>>>>> >>>>>Emily,
| | | > | | | >>>>>>>>>> >>>>>
| | | > | | | >>>>>>>>>> >>>>>I tried the steps you mentioned and still I
am
| | | > having
| | | > | the
| | | > | | | >>>>>>>>>> >>>>>same
| | | > | | | >>>>>>>>>> >>>>>issue.
| | | > | | | >>>>>>>>>> >>>>>One
| | | > | | | >>>>>>>>>> >>>>>thing I wanted to ask is when you had me run
| | | > | | | >>>>>>>>>> >>>>>%windir%\system32\fixmapi.exe
| | | > | | | >>>>>>>>>> >>>>>was I suppose to see anything happen on
screen?
| I
| | | > did
| | | > | | not
| | | > | | | >>>>>>>>>> >>>>>see
| | | > | | | >>>>>>>>>> >>>>>anything
| | | > | | | >>>>>>>>>> >>>>>and
| | | > | | | >>>>>>>>>> >>>>>was just curious if it did anything. Please
| | direct
| | | > me
| | | > | to
| | | > | | | >>>>>>>>>> >>>>>what
| | | > | | | >>>>>>>>>> >>>>>steps you
| | | > | | | >>>>>>>>>> >>>>>want me to take next.
| | | > | | | >>>>>>>>>> >>>>>
| | | > | | | >>>>>>>>>> >>>>>Thanks
| | | > | | | >>>>>>>>>> >>>>>-scott
| | | > | | | >>>>>>>>>> >>>>>
| | | > | | | >>>>>>>>>> >>>>>""Emily Lin""
<[email protected]>
| | wrote
| | | > in
| | | > | | | >>>>>>>>>> >>>>>message
| | | > | | | >>>>>>>>>>| | | > | | | >>>>>>>>>> >>>>>> Hi Scott,
| | | > | | | >>>>>>>>>> >>>>>>
| | | > | | | >>>>>>>>>> >>>>>> Such an issue may occur under several
| | situations.
| | | > The
| | | > | | most
| | | > | | | >>>>>>>>>> >>>>>> common
| | | > | | | >>>>>>>>>> >>>>>> causes
| | | > | | | >>>>>>>>>> >>>>>> are:
| | | > | | | >>>>>>>>>> >>>>>> 1. The indexing in the Contacts folder is
| | | > incomplete.
| | | > | | | >>>>>>>>>> >>>>>> 2. There is problem with the Outlook
indexing.
| | | > | | | >>>>>>>>>> >>>>>> 3. Other causes.
| | | > | | | >>>>>>>>>> >>>>>>
| | | > | | | >>>>>>>>>> >>>>>> Let's perform the following steps to
narrow
| down
| | | > this
| | | > | | | >>>>>>>>>> >>>>>> issue
| | | > | | | >>>>>>>>>> >>>>>> and
| | | > | | | >>>>>>>>>> >>>>>> resolve
| | | > | | | >>>>>>>>>> >>>>>> the issue. Your patience and cooperation
will
| be
| | | > | | | >>>>>>>>>> >>>>>> appreciated.
| | | > | | | >>>>>>>>>> >>>>>>
| | | > | | | >>>>>>>>>
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>>>
| | | > | | | >>>>>>
| | | > | | | >>>>>
| | | > | | | >>>>>
| | | > | | | >>>>
| | | > | | | >>>
| | | > | | | >>>
| | | > | | | >>
| | | > | | | >
| | | > | | | >
| | | > | | |
| | | > | |
| | | > | |
| | | > |
| | | > |
| | | >
| | |
| |
| |
|
|