PROBLEM: 12.1 version of Word 2008 will not open WinWord .doc files?

J

JE McGimpsey

Scott Boettcher said:
I don't care why - if 12.0 and 12.0.1 can open these docs, so should 21.1
and 21.2 etc.

Sorry, I think we'll just have to disagree here.

AFAIC, 12.1 can and does open these docs, and so will 12.2.

However, even at the rate of one version every two years, I'd say the
odds are long that 21.1 will open them...
 
P

Phillip Jones

Before People Dis Mozilla 9FireFox/SeaMonkey/Thunderbird) products folks
have remember that these products re written from brand new code from
the ground as soon as Max went to OSX. I just read an article in either
MacLife (MacAddict) or MacWorld that OSX is 7 years old. OSX.0 was
written in 2001. That was long after Word 6/Excel 5.

I don't see how such products can have such a defect.

The problem didn't show up until the 12.1 SP install and was not present
in versions previous to the SP1. No other applications exhibit this
problem.

So the old saying: If it looks like a duck, Quacks like a duck & walks
like a duck; it must be a Duck is in order.
Hi Richard -

I promised myself that I'd stay out of this melee but I simply can't resist
the temptation:)

It's not an assumption. One of the major points that many seem to overlook
(or choose to ignore) is that the WDBN file type was deprecated when Word 6
was introduced over 10 years ago and brought along a new format on both Mac
as well as PC. It's only those programs involved which have continued to
assign it to documents, and that's where the problem originates.

Simple question: How many people do you know who are still using the *same
version* of the *same email/browser* they were using 10 years ago? If the
involved software had been revised appropriately the number of affected
documents would be miniscule. Ergo, that's where the "fix" needs to be made.
I can't - and don't presume to - speak for MS, but FWIW there's no doubt in
my feeble mind that there will be no resurrection of that archaic, obsolete
file type by MS in any future update to Office 2008 - or ever. And even if
they did, it wouldn't change the fact that the affected document would still
have the same - more serious problem - of being incorrectly coded.

Why some seek to hold MS accountable for the irresponsibility of other
developers I simply can't fathom. Ironically, if MS *did* attempt to control
those developers they'd be taking just as much flak - if not more - for
that... And from regulatory agencies as well as from users.

I'm not unsympathetic to the inconvenience, but your decision is tantamount
to cutting off your nose to spite your face, throwing the baby out with the
bathwater, or any number of other platitudes one might choose to apply to
the circumstances. By staying at 12.0.1 you're depriving yourself of all the
other fixes & improvements provided by the 12.1.0 update - any of which
[IMHO] outweigh that one issue and are detailed in several of the posts
scattered among the various threads on the subject. If you missed them - or
can't find them - you might want to have a look at what those changes are:

http://support.microsoft.com/kb/952331/en-us

Regards |:>)
Bob Jones
[MVP] Office:Mac



JE, do those same users have the issue of not being able to double click an
email attachment? If, like me, they have to save the attachment then go to
Word and then do a File/Open I'm sure they wouldn't 'get it'. Everyone is
assuming that MS have deprecated the WDBN file type, as far as I know there's
nothing in the release notes and I still say that either MS did not test this
properly or they have a blatant disregard for the usability of their software
on the Mac platform. I have gone back to 12.0.1 and will not upgrade until
this is fixed.

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto:p[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>
 
P

Phillip Jones

That's the proper method for Interarchy. PC's send files with the
extension to a FTP server.

And if Mac users have use extension turned on when they save documents
they should to. FTP goes strictly by extension only.
I just tested roudn-tripping a file through Interarchy and the fule type
and creator are simply stripped.
:)


Corentin

--
------------------------------------------------------------------------
Phillip M. Jones, CET |LIFE MEMBER: VPEA ETA-I, NESDA, ISCET, Sterling
616 Liberty Street |Who's Who. PHONE:276-632-5045, FAX:276-632-0868
Martinsville Va 24112 |[email protected], ICQ11269732, AIM pjonescet
------------------------------------------------------------------------

If it's "fixed", don't "break it"!

mailto:p[email protected]

<http://www.kimbanet.com/~pjones/default.htm>
<http://www.kimbanet.com/~pjones/90th_Birthday/index.htm>
<http://www.kimbanet.com/~pjones/Fulcher/default.html>
<http://www.kimbanet.com/~pjones/Harris/default.htm>
<http://www.kimbanet.com/~pjones/Jones/default.htm>

<http://www.vpea.org>
 
C

compliancedoctor

Hi Steve, me too. Same Thing! But, on mine it is documents that I have created with office 2008 word. It acts as though it will open it into word, but ceases the operation. I go on to do the open with feature and then associate all .doc files to open in word... same thing. I am trying the recommended repair permissions now to see if this does the trick. FYI. compliance doctor
 
J

John McGhie

If your problem is happening with documents created in Word 2008 in .docx
format, you do not have THIS problem (the one in this thread).

Post a new question and let's analyse your specific problem :)


Hi Steve, me too. Same Thing! But, on mine it is documents that I have created
with office 2008 word. It acts as though it will open it into word, but ceases
the operation. I go on to do the open with feature and then associate all .doc
files to open in word... same thing. I am trying the recommended repair
permissions now to see if this does the trick. FYI. compliance doctor

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
J

jpdm32

Folks,
I am not nearly as sharp as the tech responses posted, but has anyone come up with even a workaround on this? Double-clicking the icon of a .doc from the Internet or Lotus Notes intranet just gives me a blank document in Word, which is well-documented throughout this thread. However, I can't even command click and open the .doc with Word (which is already the default). I think I have looked carefully through the thread, but I have not seen an answer. Is there one as of yet? Thanks.
 
D

Daiya Mitchell

Well, use File | Open instead is the workaround. That was in the first
post. Summary of current knowledge is here:
http://word.mvps.org/Mac/word2008Issues.html#doubleclick
including a way to edit Lotus Notes to avoid the problem.

HOWEVER, it looks like there is a 12.1.1 update (today!) that fixes this
problem, according to the release notes:
http://support.microsoft.com/kb/953822

It should be on AutoUpdate in a bit, or download it from here or the
release notes:
http://www.microsoft.com/mac/downloads.mspx
 
S

Steve Maser

Folks,
I am not nearly as sharp as the tech responses posted, but has anyone come up
with even a workaround on this? Double-clicking the icon of a .doc from the
Internet or Lotus Notes intranet just gives me a blank document in Word,
which is well-documented throughout this thread. However, I can't even
command click and open the .doc with Word (which is already the default). I
think I have looked carefully through the thread, but I have not seen an
answer. Is there one as of yet? Thanks.


The just-released Office 12.1.1 updater seems to finally fix this...

You can get it at mactopia.com

- Steve
 
D

Daiya Mitchell

Steve said:
The just-released Office 12.1.1 updater seems to finally fix this...

Steve, have you already tested it? Because I'm finding the release
notes very confusing:

http://support.microsoft.com/kb/953822

"Word documents open correctly when you double-click the document or
when you download the document from a Web site.

This update fixes an issue that prevents Microsoft Word 2008 for Mac
Service Pack 1 (SP1) from opening Word documents when you double-click
the document or when you download the document from a Web site.

For more information about blocked file types, click the following
article number to view the article in the Microsoft Knowledge Base:"
http://support.microsoft.com/kb/953266/
[the missing KB is back]

Where WDBN is listed as a blocked file type--and it only talks about Word.

Can you confirm one way or another?

Daiya
 
S

Steve Maser

Daiya Mitchell said:
Steve said:
The just-released Office 12.1.1 updater seems to finally fix this...

Steve, have you already tested it? Because I'm finding the release
notes very confusing:

http://support.microsoft.com/kb/953822

"Word documents open correctly when you double-click the document or
when you download the document from a Web site.

This update fixes an issue that prevents Microsoft Word 2008 for Mac
Service Pack 1 (SP1) from opening Word documents when you double-click
the document or when you download the document from a Web site.

For more information about blocked file types, click the following
article number to view the article in the Microsoft Knowledge Base:"
http://support.microsoft.com/kb/953266/
[the missing KB is back]

Where WDBN is listed as a blocked file type--and it only talks about Word.

Can you confirm one way or another?

Daiya



I tested my Word and Excel files that would not open via double-click
under 12.1.0


They all open via double-click under 12.1.1


And they all still have their original file types (WDBN and XLS4). I
don't really have any old PowerPoint files that would have had PPT3 (or
whatever it was...)

And my *really* old "W6BN" Word documents that have no .doc extension
on them? They open too via double-click.


pbbbt to all the apologists for something that was clearly a broken
12.1.0 release. ;-)

- Steve
 
D

Daiya Mitchell

Thanks much for the confirmation.

Steve said:
I tested my Word and Excel files that would not open via double-click
under 12.1.0


They all open via double-click under 12.1.1


And they all still have their original file types (WDBN and XLS4). I
don't really have any old PowerPoint files that would have had PPT3 (or
whatever it was...)

And my *really* old "W6BN" Word documents that have no .doc extension
on them? They open too via double-click.


pbbbt to all the apologists for something that was clearly a broken
12.1.0 release. ;-)

- Steve
 

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