Reload Office after upgrade? Files in Hard Drive, but some gone?

K

Keen1

I just installed a new motherboard, processor and a second hard drive. Main
reason was to do video editing. Didn't want, what ended up happening, to
lose data and program from old hard drive. Plus it is fine for everyday use.
Still has lots of memory, not very old, Dell OEM. So I decided instead just
to install the second hard drive mainly for my video editing and keep the
original for everyday (family) use. I did upgrade (i guess) from XP to XP
Pro OS. Now I see Office Programs, they open up but tell me I'm not an
authorized user and shut right back down. I was hoping to keep the settings
and all on that harddrive so my wife (who not extremely computer literate)
and young children wouldn't really see a change.
 
M

Milly Staples [MVP - Outlook]

If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
M

Milly Staples [MVP - Outlook]

If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
M

Milly Staples [MVP - Outlook]

If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
M

Milly Staples [MVP - Outlook]

If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
M

Milly Staples [MVP - Outlook]

If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
M

Milly Staples [MVP - Outlook]

If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
M

Milly Staples [MVP - Outlook]

If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
M

Milly Staples [MVP - Outlook]

If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
K

Keen1

I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
 
K

Keen1

I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
 
K

Keen1

I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
 
K

Keen1

I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
 
K

Keen1

I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
 
K

Keen1

I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
 
K

Keen1

I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
 
K

Keen1

I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
 
D

DL

Then contact Dell, the supplier

Keen1 said:
I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.

Milly Staples said:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
D

DL

Then contact Dell, the supplier

Keen1 said:
I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.

Milly Staples said:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 
D

DL

Then contact Dell, the supplier

Keen1 said:
I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.

Milly Staples said:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Keen1 asked:

| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
 

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