D
DL
Then contact Dell, the supplier
Keen1 said:
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
D
DL
Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
D
DL
Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
D
DL
Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
D
DL
Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
K
Keen1
They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
K
Keen1
They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
K
Keen1
They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
K
Keen1
They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
K
Keen1
They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
K
Keen1
They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
K
Keen1
They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
K
Keen1
They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
kind of thing though. I've got the 56K model reinstall disk from my original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it just
won't let me use it.
Milly Staples said:If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what ended
| up happening, to lose data and program from old hard drive. Plus it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
J
JoAnn Paules [MVP]
The truth of the matter is that it was your option to pay less for the OEM
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
Keen1 said:They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my
original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on
my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to
break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it
just
won't let me use it.
:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what
ended
| up happening, to lose data and program from old hard drive. Plus
it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard
drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings
and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
J
JoAnn Paules [MVP]
The truth of the matter is that it was your option to pay less for the OEM
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
Keen1 said:They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my
original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on
my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to
break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it
just
won't let me use it.
:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what
ended
| up happening, to lose data and program from old hard drive. Plus
it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard
drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings
and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
J
JoAnn Paules [MVP]
The truth of the matter is that it was your option to pay less for the OEM
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
Keen1 said:They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my
original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on
my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to
break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it
just
won't let me use it.
:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what
ended
| up happening, to lose data and program from old hard drive. Plus
it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard
drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings
and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
J
JoAnn Paules [MVP]
The truth of the matter is that it was your option to pay less for the OEM
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
Keen1 said:They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my
original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on
my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to
break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it
just
won't let me use it.
:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what
ended
| up happening, to lose data and program from old hard drive. Plus
it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard
drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings
and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
J
JoAnn Paules [MVP]
The truth of the matter is that it was your option to pay less for the OEM
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
Keen1 said:They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my
original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on
my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to
break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it
just
won't let me use it.
:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what
ended
| up happening, to lose data and program from old hard drive. Plus
it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard
drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings
and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
J
JoAnn Paules [MVP]
The truth of the matter is that it was your option to pay less for the OEM
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
Keen1 said:They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my
original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on
my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to
break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it
just
won't let me use it.
:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what
ended
| up happening, to lose data and program from old hard drive. Plus
it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard
drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings
and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
J
JoAnn Paules [MVP]
The truth of the matter is that it was your option to pay less for the OEM
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
version of Office, not Microsoft's. Unfortunately you must go thru your
computer manufacturer for replacement disks and, as you've seen, they can't
help you at this time.
That is one of many reasons I recommend spending a little bit more for the
retail version. If you had a retail version, Microsoft would have replaced
your copy of Office XP Pro for about $30. (They have ways of making sure
your version was retail, not OEM.)
--
JoAnn Paules
MVP Microsoft [Publisher]
Keen1 said:They said they shipped me the CD and I'm out of luck. I always save that
kind of thing though. I've got the 56K model reinstall disk from my
original
Dell. They said I should go through their sales dept and buy a new copy.
That XP Pro could have changed a lot of things. I"m starting
give......That's a lot of money when I can see the program right there on
my
computer and all I need to find out how to run setup without the CD. I
running on 8 hours sleep in the past 3 days.....they are MS is about to
break
me....HELP ME SOMEONE PLEASE>>>>>L
DL said:Then contact Dell, the supplier
Keen1 said:I don't have them. Office was pre-installed. But I do have the COA. Does
that get me anywhere? Like i said the software is still installed it
just
won't let me use it.
:
If you have the installation disks, simply do a Maintenance mode reinstall.
Control Panel->Add/Remove programs->Microsoft Office->Change. Select the
option to repair.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Keen1 asked:
| I just installed a new motherboard, processor and a second hard
| drive. Main reason was to do video editing. Didn't want, what
ended
| up happening, to lose data and program from old hard drive. Plus
it
| is fine for everyday use. Still has lots of memory, not very old,
| Dell OEM. So I decided instead just to install the second hard
drive
| mainly for my video editing and keep the original for everyday
| (family) use. I did upgrade (i guess) from XP to XP Pro OS. Now I
| see Office Programs, they open up but tell me I'm not an authorized
| user and shut right back down. I was hoping to keep the settings
and
| all on that harddrive so my wife (who not extremely computer
| literate) and young children wouldn't really see a change.
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