J
Jim Scrivener
This Vista & Word 2007 problem has been raised by a small number of users in
different locations but there has been no satisfactory solution.
It remains unclear why only a limited number of users have it. But for those
who do, it is a devastatingly annoying issue - one that renders Word 2007
almost unusable.
The problem:
When you double-click on any Word doc or docx icon - or attempt to open it
from Outlook email - it opens a blank page in Word 2007 and you see the
message "Windows cannot find C:\ (doc) Make sure you typed the name
correctly, and then try again".
On trying a second time simply double-clicking the same icon opens the
document in 90% of cases - though there is occasionally a second failure like
the first.
This problem means that every document has to be "opened" twice - a huge
waste of time. (though opening a doc / docx from within the Word program
works fine.)
Note: this also affects Excel 2007 - but I have used this less so am not so
sure if it is equally.
Before you respond with solutions - please note:
This problem is unresolved ie ...
All the supposed Firefox solutions including registry alterations make no
difference.
Changing or uninstalling Virus programs makes no difference.
It is not just an issue to do with .doc vs .docx
I have uninstalled & reinstalled Office. I have doubled the PC's memory. I
have altered every setting I can think of altering (and that is a lot).
Nothing makes any difference.
Can anyone help or suggest anything? I strongly suspect a program clash -
but with what?
A possibly related problem (and possible clue??):
On choosing to SAVE Word attachments rather than open them directly from
Outlook they save as type "All files" unregistered to any program (with no
alternative allowed). This leads to a long-winded opening or renaming process
afterwards.
Any help ... please?
different locations but there has been no satisfactory solution.
It remains unclear why only a limited number of users have it. But for those
who do, it is a devastatingly annoying issue - one that renders Word 2007
almost unusable.
The problem:
When you double-click on any Word doc or docx icon - or attempt to open it
from Outlook email - it opens a blank page in Word 2007 and you see the
message "Windows cannot find C:\ (doc) Make sure you typed the name
correctly, and then try again".
On trying a second time simply double-clicking the same icon opens the
document in 90% of cases - though there is occasionally a second failure like
the first.
This problem means that every document has to be "opened" twice - a huge
waste of time. (though opening a doc / docx from within the Word program
works fine.)
Note: this also affects Excel 2007 - but I have used this less so am not so
sure if it is equally.
Before you respond with solutions - please note:
This problem is unresolved ie ...
All the supposed Firefox solutions including registry alterations make no
difference.
Changing or uninstalling Virus programs makes no difference.
It is not just an issue to do with .doc vs .docx
I have uninstalled & reinstalled Office. I have doubled the PC's memory. I
have altered every setting I can think of altering (and that is a lot).
Nothing makes any difference.
Can anyone help or suggest anything? I strongly suspect a program clash -
but with what?
A possibly related problem (and possible clue??):
On choosing to SAVE Word attachments rather than open them directly from
Outlook they save as type "All files" unregistered to any program (with no
alternative allowed). This leads to a long-winded opening or renaming process
afterwards.
Any help ... please?