Windows installer keeps running

[John in Kentucky]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered Office2003
Pro user. I received an unsolicited email from MS offering me a free trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk it
up in my company and others. I admittedly did not read the offer terms this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users. I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John

 

[John in Kentucky]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered Office2003
Pro user. I received an unsolicited email from MS offering me a free trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk it
up in my company and others. I admittedly did not read the offer terms this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users. I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John

 

[John in Kentucky]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered Office2003
Pro user. I received an unsolicited email from MS offering me a free trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk it
up in my company and others. I admittedly did not read the offer terms this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users. I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John

 

[John in Kentucky]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered Office2003
Pro user. I received an unsolicited email from MS offering me a free trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk it
up in my company and others. I admittedly did not read the offer terms this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users. I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John

 

[JoAnn Paules [MVP]]

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.

 

[JoAnn Paules [MVP]]

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.

 

[JoAnn Paules [MVP]]

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.

 

[JoAnn Paules [MVP]]

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.

 

[JoAnn Paules [MVP]]

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.

 

[JoAnn Paules [MVP]]

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.

 

[JoAnn Paules [MVP]]

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.

 

[Milly Staples [MVP - Outlook]]

http://groups.google.com/groups/sea...&start=0&scoring=d&hl=en&lr=&safe=off&num=10&

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| JoAnn, Milly, anyone:
|
| I've been all over the groups and only find there are a lot of people
| in the same boat. The questions I have are really simple:
| 1. Does MS offer any mechanism whatsoever to completely remove Beta2?
| 2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
| doesn't work due to some residual MAPI.DLL overlapping problem. Is
| there a MAPI*.* that I can manually delete?
| 3. Is it possible that the only fix is a complete re-imaging of the
| hard drive?
|
| Sorry to be a pain, but it would seem answers to the 3 q's above
| would be helpful to a lot of hurting people out here.
|
| Thanks,
|
| John
|
| "JoAnn Paules [MVP]" wrote:
|
|| Look for an Outlook newsgroup. And I'm sure there will be a fix
|| mentioned in there. Using Google is a simple way of checking the
|| archives.
||
|| (I bet you'll think two, three, and maybe four times about
|| installing beta software on a computer in the future. ;-) )
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| in message ||| Thanks, Milly, but can you be more specific regarding the group?
||| And, could
||| you comment if the discussion includes a fix? Thanks.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| groups.google.com is your friend - posted here many times/
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, John in Kentucky asked:
||||
||||| Thanks Joann; it's my road laptop that I've hosed, just for the
||||| record. Followed your advice, and the reinstall 2003 went fine.
||||| All the apps work except Outlook (Error msg: MAPI32.dll is
||||| corrupt of the wrong version. This could have been caused by
||||| installing other messaging software. Please reinstall Outlook.".
||||| I looked for any 2007 remnants and found none; reinstalled
||||| Outlook, same result. Reinstalled the entire 2003 package, same
||||| result. Any ideas? Thanks.
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| Anyone who installs Office 2007's beta on a production system
|||||| *ought* to be fired. Sorry - my personal opinion.
||||||
|||||| First - back up all of your important files and emails. You need
|||||| to dump as much of the 2003 and 2007 versions as you can. Then
|||||| run the Windows Installer Cleaner. Read all of the directions
|||||| carefully and TAKE YOUR TIME. You can really screw things up
|||||| with this if you just click-click-click your way thru it.
||||||
|||||| After they are both gone, reboot and then install Office 2003.
||||||
|||||| Description of the Windows Installer CleanUp Utility
|||||| http://support.microsoft.com/?id=290301
||||||
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| "John in Kentucky" <John in (e-mail address removed)>
|||||| wrote in message
|||||| ||||||| HELP! HELP! Running XP on a 1-user machine.
|||||||
||||||| I downloaded and installed Office2007beta2; had probs,
||||||| uninstalled it. Diagnostics found probs were due to conflicting
||||||| versions of Office (have 2003PRO). Reinstalled beta then tried
||||||| to delete 2003. Didn't work (Error message: The patch package
||||||| could not be opened. Verify that the patch package exists and
||||||| your can access it, or contact the app vendor to verify that
||||||| this is a valid windows installer package". I can't uninstall
||||||| 2003; 2007beta is conflicted. Please help. I didn't realize
||||||| 2007 would install without making proper changes to 2003.
|||||||
||||||| Every time I try to do anything within MS apps the Windows
||||||| Installer pops up
||||||| with the above message.
|||||||
||||||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||||||| 2003Pro. And,
||||||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
||||||| for lack of
||||||| productivity.
|||||||
||||||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

http://groups.google.com/groups/sea...&start=0&scoring=d&hl=en&lr=&safe=off&num=10&

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| JoAnn, Milly, anyone:
|
| I've been all over the groups and only find there are a lot of people
| in the same boat. The questions I have are really simple:
| 1. Does MS offer any mechanism whatsoever to completely remove Beta2?
| 2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
| doesn't work due to some residual MAPI.DLL overlapping problem. Is
| there a MAPI*.* that I can manually delete?
| 3. Is it possible that the only fix is a complete re-imaging of the
| hard drive?
|
| Sorry to be a pain, but it would seem answers to the 3 q's above
| would be helpful to a lot of hurting people out here.
|
| Thanks,
|
| John
|
| "JoAnn Paules [MVP]" wrote:
|
|| Look for an Outlook newsgroup. And I'm sure there will be a fix
|| mentioned in there. Using Google is a simple way of checking the
|| archives.
||
|| (I bet you'll think two, three, and maybe four times about
|| installing beta software on a computer in the future. ;-) )
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| in message ||| Thanks, Milly, but can you be more specific regarding the group?
||| And, could
||| you comment if the discussion includes a fix? Thanks.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| groups.google.com is your friend - posted here many times/
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, John in Kentucky asked:
||||
||||| Thanks Joann; it's my road laptop that I've hosed, just for the
||||| record. Followed your advice, and the reinstall 2003 went fine.
||||| All the apps work except Outlook (Error msg: MAPI32.dll is
||||| corrupt of the wrong version. This could have been caused by
||||| installing other messaging software. Please reinstall Outlook.".
||||| I looked for any 2007 remnants and found none; reinstalled
||||| Outlook, same result. Reinstalled the entire 2003 package, same
||||| result. Any ideas? Thanks.
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| Anyone who installs Office 2007's beta on a production system
|||||| *ought* to be fired. Sorry - my personal opinion.
||||||
|||||| First - back up all of your important files and emails. You need
|||||| to dump as much of the 2003 and 2007 versions as you can. Then
|||||| run the Windows Installer Cleaner. Read all of the directions
|||||| carefully and TAKE YOUR TIME. You can really screw things up
|||||| with this if you just click-click-click your way thru it.
||||||
|||||| After they are both gone, reboot and then install Office 2003.
||||||
|||||| Description of the Windows Installer CleanUp Utility
|||||| http://support.microsoft.com/?id=290301
||||||
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| "John in Kentucky" <John in (e-mail address removed)>
|||||| wrote in message
|||||| ||||||| HELP! HELP! Running XP on a 1-user machine.
|||||||
||||||| I downloaded and installed Office2007beta2; had probs,
||||||| uninstalled it. Diagnostics found probs were due to conflicting
||||||| versions of Office (have 2003PRO). Reinstalled beta then tried
||||||| to delete 2003. Didn't work (Error message: The patch package
||||||| could not be opened. Verify that the patch package exists and
||||||| your can access it, or contact the app vendor to verify that
||||||| this is a valid windows installer package". I can't uninstall
||||||| 2003; 2007beta is conflicted. Please help. I didn't realize
||||||| 2007 would install without making proper changes to 2003.
|||||||
||||||| Every time I try to do anything within MS apps the Windows
||||||| Installer pops up
||||||| with the above message.
|||||||
||||||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||||||| 2003Pro. And,
||||||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
||||||| for lack of
||||||| productivity.
|||||||
||||||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

http://groups.google.com/groups/sea...&start=0&scoring=d&hl=en&lr=&safe=off&num=10&

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| JoAnn, Milly, anyone:
|
| I've been all over the groups and only find there are a lot of people
| in the same boat. The questions I have are really simple:
| 1. Does MS offer any mechanism whatsoever to completely remove Beta2?
| 2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
| doesn't work due to some residual MAPI.DLL overlapping problem. Is
| there a MAPI*.* that I can manually delete?
| 3. Is it possible that the only fix is a complete re-imaging of the
| hard drive?
|
| Sorry to be a pain, but it would seem answers to the 3 q's above
| would be helpful to a lot of hurting people out here.
|
| Thanks,
|
| John
|
| "JoAnn Paules [MVP]" wrote:
|
|| Look for an Outlook newsgroup. And I'm sure there will be a fix
|| mentioned in there. Using Google is a simple way of checking the
|| archives.
||
|| (I bet you'll think two, three, and maybe four times about
|| installing beta software on a computer in the future. ;-) )
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| in message ||| Thanks, Milly, but can you be more specific regarding the group?
||| And, could
||| you comment if the discussion includes a fix? Thanks.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| groups.google.com is your friend - posted here many times/
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, John in Kentucky asked:
||||
||||| Thanks Joann; it's my road laptop that I've hosed, just for the
||||| record. Followed your advice, and the reinstall 2003 went fine.
||||| All the apps work except Outlook (Error msg: MAPI32.dll is
||||| corrupt of the wrong version. This could have been caused by
||||| installing other messaging software. Please reinstall Outlook.".
||||| I looked for any 2007 remnants and found none; reinstalled
||||| Outlook, same result. Reinstalled the entire 2003 package, same
||||| result. Any ideas? Thanks.
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| Anyone who installs Office 2007's beta on a production system
|||||| *ought* to be fired. Sorry - my personal opinion.
||||||
|||||| First - back up all of your important files and emails. You need
|||||| to dump as much of the 2003 and 2007 versions as you can. Then
|||||| run the Windows Installer Cleaner. Read all of the directions
|||||| carefully and TAKE YOUR TIME. You can really screw things up
|||||| with this if you just click-click-click your way thru it.
||||||
|||||| After they are both gone, reboot and then install Office 2003.
||||||
|||||| Description of the Windows Installer CleanUp Utility
|||||| http://support.microsoft.com/?id=290301
||||||
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| "John in Kentucky" <John in (e-mail address removed)>
|||||| wrote in message
|||||| ||||||| HELP! HELP! Running XP on a 1-user machine.
|||||||
||||||| I downloaded and installed Office2007beta2; had probs,
||||||| uninstalled it. Diagnostics found probs were due to conflicting
||||||| versions of Office (have 2003PRO). Reinstalled beta then tried
||||||| to delete 2003. Didn't work (Error message: The patch package
||||||| could not be opened. Verify that the patch package exists and
||||||| your can access it, or contact the app vendor to verify that
||||||| this is a valid windows installer package". I can't uninstall
||||||| 2003; 2007beta is conflicted. Please help. I didn't realize
||||||| 2007 would install without making proper changes to 2003.
|||||||
||||||| Every time I try to do anything within MS apps the Windows
||||||| Installer pops up
||||||| with the above message.
|||||||
||||||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||||||| 2003Pro. And,
||||||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
||||||| for lack of
||||||| productivity.
|||||||
||||||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

http://groups.google.com/groups/sea...&start=0&scoring=d&hl=en&lr=&safe=off&num=10&

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| JoAnn, Milly, anyone:
|
| I've been all over the groups and only find there are a lot of people
| in the same boat. The questions I have are really simple:
| 1. Does MS offer any mechanism whatsoever to completely remove Beta2?
| 2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
| doesn't work due to some residual MAPI.DLL overlapping problem. Is
| there a MAPI*.* that I can manually delete?
| 3. Is it possible that the only fix is a complete re-imaging of the
| hard drive?
|
| Sorry to be a pain, but it would seem answers to the 3 q's above
| would be helpful to a lot of hurting people out here.
|
| Thanks,
|
| John
|
| "JoAnn Paules [MVP]" wrote:
|
|| Look for an Outlook newsgroup. And I'm sure there will be a fix
|| mentioned in there. Using Google is a simple way of checking the
|| archives.
||
|| (I bet you'll think two, three, and maybe four times about
|| installing beta software on a computer in the future. ;-) )
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| in message ||| Thanks, Milly, but can you be more specific regarding the group?
||| And, could
||| you comment if the discussion includes a fix? Thanks.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| groups.google.com is your friend - posted here many times/
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, John in Kentucky asked:
||||
||||| Thanks Joann; it's my road laptop that I've hosed, just for the
||||| record. Followed your advice, and the reinstall 2003 went fine.
||||| All the apps work except Outlook (Error msg: MAPI32.dll is
||||| corrupt of the wrong version. This could have been caused by
||||| installing other messaging software. Please reinstall Outlook.".
||||| I looked for any 2007 remnants and found none; reinstalled
||||| Outlook, same result. Reinstalled the entire 2003 package, same
||||| result. Any ideas? Thanks.
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| Anyone who installs Office 2007's beta on a production system
|||||| *ought* to be fired. Sorry - my personal opinion.
||||||
|||||| First - back up all of your important files and emails. You need
|||||| to dump as much of the 2003 and 2007 versions as you can. Then
|||||| run the Windows Installer Cleaner. Read all of the directions
|||||| carefully and TAKE YOUR TIME. You can really screw things up
|||||| with this if you just click-click-click your way thru it.
||||||
|||||| After they are both gone, reboot and then install Office 2003.
||||||
|||||| Description of the Windows Installer CleanUp Utility
|||||| http://support.microsoft.com/?id=290301
||||||
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| "John in Kentucky" <John in (e-mail address removed)>
|||||| wrote in message
|||||| ||||||| HELP! HELP! Running XP on a 1-user machine.
|||||||
||||||| I downloaded and installed Office2007beta2; had probs,
||||||| uninstalled it. Diagnostics found probs were due to conflicting
||||||| versions of Office (have 2003PRO). Reinstalled beta then tried
||||||| to delete 2003. Didn't work (Error message: The patch package
||||||| could not be opened. Verify that the patch package exists and
||||||| your can access it, or contact the app vendor to verify that
||||||| this is a valid windows installer package". I can't uninstall
||||||| 2003; 2007beta is conflicted. Please help. I didn't realize
||||||| 2007 would install without making proper changes to 2003.
|||||||
||||||| Every time I try to do anything within MS apps the Windows
||||||| Installer pops up
||||||| with the above message.
|||||||
||||||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||||||| 2003Pro. And,
||||||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
||||||| for lack of
||||||| productivity.
|||||||
||||||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

http://groups.google.com/groups/sea...&start=0&scoring=d&hl=en&lr=&safe=off&num=10&

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| JoAnn, Milly, anyone:
|
| I've been all over the groups and only find there are a lot of people
| in the same boat. The questions I have are really simple:
| 1. Does MS offer any mechanism whatsoever to completely remove Beta2?
| 2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
| doesn't work due to some residual MAPI.DLL overlapping problem. Is
| there a MAPI*.* that I can manually delete?
| 3. Is it possible that the only fix is a complete re-imaging of the
| hard drive?
|
| Sorry to be a pain, but it would seem answers to the 3 q's above
| would be helpful to a lot of hurting people out here.
|
| Thanks,
|
| John
|
| "JoAnn Paules [MVP]" wrote:
|
|| Look for an Outlook newsgroup. And I'm sure there will be a fix
|| mentioned in there. Using Google is a simple way of checking the
|| archives.
||
|| (I bet you'll think two, three, and maybe four times about
|| installing beta software on a computer in the future. ;-) )
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| in message ||| Thanks, Milly, but can you be more specific regarding the group?
||| And, could
||| you comment if the discussion includes a fix? Thanks.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| groups.google.com is your friend - posted here many times/
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, John in Kentucky asked:
||||
||||| Thanks Joann; it's my road laptop that I've hosed, just for the
||||| record. Followed your advice, and the reinstall 2003 went fine.
||||| All the apps work except Outlook (Error msg: MAPI32.dll is
||||| corrupt of the wrong version. This could have been caused by
||||| installing other messaging software. Please reinstall Outlook.".
||||| I looked for any 2007 remnants and found none; reinstalled
||||| Outlook, same result. Reinstalled the entire 2003 package, same
||||| result. Any ideas? Thanks.
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| Anyone who installs Office 2007's beta on a production system
|||||| *ought* to be fired. Sorry - my personal opinion.
||||||
|||||| First - back up all of your important files and emails. You need
|||||| to dump as much of the 2003 and 2007 versions as you can. Then
|||||| run the Windows Installer Cleaner. Read all of the directions
|||||| carefully and TAKE YOUR TIME. You can really screw things up
|||||| with this if you just click-click-click your way thru it.
||||||
|||||| After they are both gone, reboot and then install Office 2003.
||||||
|||||| Description of the Windows Installer CleanUp Utility
|||||| http://support.microsoft.com/?id=290301
||||||
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| "John in Kentucky" <John in (e-mail address removed)>
|||||| wrote in message
|||||| ||||||| HELP! HELP! Running XP on a 1-user machine.
|||||||
||||||| I downloaded and installed Office2007beta2; had probs,
||||||| uninstalled it. Diagnostics found probs were due to conflicting
||||||| versions of Office (have 2003PRO). Reinstalled beta then tried
||||||| to delete 2003. Didn't work (Error message: The patch package
||||||| could not be opened. Verify that the patch package exists and
||||||| your can access it, or contact the app vendor to verify that
||||||| this is a valid windows installer package". I can't uninstall
||||||| 2003; 2007beta is conflicted. Please help. I didn't realize
||||||| 2007 would install without making proper changes to 2003.
|||||||
||||||| Every time I try to do anything within MS apps the Windows
||||||| Installer pops up
||||||| with the above message.
|||||||
||||||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||||||| 2003Pro. And,
||||||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
||||||| for lack of
||||||| productivity.
|||||||
||||||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

http://groups.google.com/groups/sea...&start=0&scoring=d&hl=en&lr=&safe=off&num=10&

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| JoAnn, Milly, anyone:
|
| I've been all over the groups and only find there are a lot of people
| in the same boat. The questions I have are really simple:
| 1. Does MS offer any mechanism whatsoever to completely remove Beta2?
| 2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
| doesn't work due to some residual MAPI.DLL overlapping problem. Is
| there a MAPI*.* that I can manually delete?
| 3. Is it possible that the only fix is a complete re-imaging of the
| hard drive?
|
| Sorry to be a pain, but it would seem answers to the 3 q's above
| would be helpful to a lot of hurting people out here.
|
| Thanks,
|
| John
|
| "JoAnn Paules [MVP]" wrote:
|
|| Look for an Outlook newsgroup. And I'm sure there will be a fix
|| mentioned in there. Using Google is a simple way of checking the
|| archives.
||
|| (I bet you'll think two, three, and maybe four times about
|| installing beta software on a computer in the future. ;-) )
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| in message ||| Thanks, Milly, but can you be more specific regarding the group?
||| And, could
||| you comment if the discussion includes a fix? Thanks.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| groups.google.com is your friend - posted here many times/
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, John in Kentucky asked:
||||
||||| Thanks Joann; it's my road laptop that I've hosed, just for the
||||| record. Followed your advice, and the reinstall 2003 went fine.
||||| All the apps work except Outlook (Error msg: MAPI32.dll is
||||| corrupt of the wrong version. This could have been caused by
||||| installing other messaging software. Please reinstall Outlook.".
||||| I looked for any 2007 remnants and found none; reinstalled
||||| Outlook, same result. Reinstalled the entire 2003 package, same
||||| result. Any ideas? Thanks.
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| Anyone who installs Office 2007's beta on a production system
|||||| *ought* to be fired. Sorry - my personal opinion.
||||||
|||||| First - back up all of your important files and emails. You need
|||||| to dump as much of the 2003 and 2007 versions as you can. Then
|||||| run the Windows Installer Cleaner. Read all of the directions
|||||| carefully and TAKE YOUR TIME. You can really screw things up
|||||| with this if you just click-click-click your way thru it.
||||||
|||||| After they are both gone, reboot and then install Office 2003.
||||||
|||||| Description of the Windows Installer CleanUp Utility
|||||| http://support.microsoft.com/?id=290301
||||||
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| "John in Kentucky" <John in (e-mail address removed)>
|||||| wrote in message
|||||| ||||||| HELP! HELP! Running XP on a 1-user machine.
|||||||
||||||| I downloaded and installed Office2007beta2; had probs,
||||||| uninstalled it. Diagnostics found probs were due to conflicting
||||||| versions of Office (have 2003PRO). Reinstalled beta then tried
||||||| to delete 2003. Didn't work (Error message: The patch package
||||||| could not be opened. Verify that the patch package exists and
||||||| your can access it, or contact the app vendor to verify that
||||||| this is a valid windows installer package". I can't uninstall
||||||| 2003; 2007beta is conflicted. Please help. I didn't realize
||||||| 2007 would install without making proper changes to 2003.
|||||||
||||||| Every time I try to do anything within MS apps the Windows
||||||| Installer pops up
||||||| with the above message.
|||||||
||||||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||||||| 2003Pro. And,
||||||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
||||||| for lack of
||||||| productivity.
|||||||
||||||| Any help appreciated

 

[Milly Staples [MVP - Outlook]]

http://groups.google.com/groups/sea...&start=0&scoring=d&hl=en&lr=&safe=off&num=10&

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, John in Kentucky asked:

| JoAnn, Milly, anyone:
|
| I've been all over the groups and only find there are a lot of people
| in the same boat. The questions I have are really simple:
| 1. Does MS offer any mechanism whatsoever to completely remove Beta2?
| 2. Windows Installer Cleaner seems to work but reinstall of Ofc2003Pro
| doesn't work due to some residual MAPI.DLL overlapping problem. Is
| there a MAPI*.* that I can manually delete?
| 3. Is it possible that the only fix is a complete re-imaging of the
| hard drive?
|
| Sorry to be a pain, but it would seem answers to the 3 q's above
| would be helpful to a lot of hurting people out here.
|
| Thanks,
|
| John
|
| "JoAnn Paules [MVP]" wrote:
|
|| Look for an Outlook newsgroup. And I'm sure there will be a fix
|| mentioned in there. Using Google is a simple way of checking the
|| archives.
||
|| (I bet you'll think two, three, and maybe four times about
|| installing beta software on a computer in the future. ;-) )
||
|| --
||
|| JoAnn Paules
|| MVP Microsoft [Publisher]
||
||
||
|| in message ||| Thanks, Milly, but can you be more specific regarding the group?
||| And, could
||| you comment if the discussion includes a fix? Thanks.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| groups.google.com is your friend - posted here many times/
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, John in Kentucky asked:
||||
||||| Thanks Joann; it's my road laptop that I've hosed, just for the
||||| record. Followed your advice, and the reinstall 2003 went fine.
||||| All the apps work except Outlook (Error msg: MAPI32.dll is
||||| corrupt of the wrong version. This could have been caused by
||||| installing other messaging software. Please reinstall Outlook.".
||||| I looked for any 2007 remnants and found none; reinstalled
||||| Outlook, same result. Reinstalled the entire 2003 package, same
||||| result. Any ideas? Thanks.
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| Anyone who installs Office 2007's beta on a production system
|||||| *ought* to be fired. Sorry - my personal opinion.
||||||
|||||| First - back up all of your important files and emails. You need
|||||| to dump as much of the 2003 and 2007 versions as you can. Then
|||||| run the Windows Installer Cleaner. Read all of the directions
|||||| carefully and TAKE YOUR TIME. You can really screw things up
|||||| with this if you just click-click-click your way thru it.
||||||
|||||| After they are both gone, reboot and then install Office 2003.
||||||
|||||| Description of the Windows Installer CleanUp Utility
|||||| http://support.microsoft.com/?id=290301
||||||
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| "John in Kentucky" <John in (e-mail address removed)>
|||||| wrote in message
|||||| ||||||| HELP! HELP! Running XP on a 1-user machine.
|||||||
||||||| I downloaded and installed Office2007beta2; had probs,
||||||| uninstalled it. Diagnostics found probs were due to conflicting
||||||| versions of Office (have 2003PRO). Reinstalled beta then tried
||||||| to delete 2003. Didn't work (Error message: The patch package
||||||| could not be opened. Verify that the patch package exists and
||||||| your can access it, or contact the app vendor to verify that
||||||| this is a valid windows installer package". I can't uninstall
||||||| 2003; 2007beta is conflicted. Please help. I didn't realize
||||||| 2007 would install without making proper changes to 2003.
|||||||
||||||| Every time I try to do anything within MS apps the Windows
||||||| Installer pops up
||||||| with the above message.
|||||||
||||||| Uninstalling 2007beta2 doesn't work because I can't reinstall
||||||| 2003Pro. And,
||||||| I can't uninstall 2003Pro. Meanwhile, I'm about to lose my job
||||||| for lack of
||||||| productivity.
|||||||
||||||| Any help appreciated

 

[John in Kentucky]

JoAnn, and anyone who gets this far,

Five days later I'm back on Office 2003 Pro. I'm not sure how, but I'm
certain one of the main keys was to delete the file MSMAPI.DLL (NOT
mapi.dll). This is apparently the messaging from 2007 Beta 2 causing the
conflict.

I am issuing a general warning, however, to MS. Marketing beta products to
non-developers, promoting it as a test when it's truly a conversion, and
forcing general users to commit unknowingly are criminal acts as far as I'm
concerned. I'm instructing my IT person today to look for alternatives to MS
products for our entire company, including researching the new GOOGLE
freeware. What they are doing here with Office 2007 beta should lead to a
class action suit of epic proportions.

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.


--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered
Office2003
Pro user. I received an unsolicited email from MS offering me a free
trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk
it
up in my company and others. I admittedly did not read the offer terms
this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users.
I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't
contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John

 

[John in Kentucky]

JoAnn, and anyone who gets this far,

Five days later I'm back on Office 2003 Pro. I'm not sure how, but I'm
certain one of the main keys was to delete the file MSMAPI.DLL (NOT
mapi.dll). This is apparently the messaging from 2007 Beta 2 causing the
conflict.

I am issuing a general warning, however, to MS. Marketing beta products to
non-developers, promoting it as a test when it's truly a conversion, and
forcing general users to commit unknowingly are criminal acts as far as I'm
concerned. I'm instructing my IT person today to look for alternatives to MS
products for our entire company, including researching the new GOOGLE
freeware. What they are doing here with Office 2007 beta should lead to a
class action suit of epic proportions.

I agree with you - beta software should not be offered willy-nilly. We have
a lot of people who are botching up their systems because they don't know
what they are doing. I've already said that on Jan 31, 2007, I am going
offline for a few days. When all of those people who didn't read the
cautions find that their copy of Office 2007 is at best nothing but a
viewer, they will freak. And then when they learn they actually have to BUY
the software at full price........I'll be at the mall that day. No
computers. Just me and the mannequins.


--

JoAnn Paules
MVP Microsoft [Publisher]

Thanks Mary, and Paula (previous).

I suppose I'm really stuck, but unlike you folks, I think I have a more
legitimate gripe with MS. I'm not a developer, just a registered
Office2003
Pro user. I received an unsolicited email from MS offering me a free
trial
of 2007. I'm an executive manager (not IT) who was invited years ago to a
one-day MS course when 2003 was being readied for release. I was given a
free copy of 2003 and a day of training, I'm sure as an inducement to talk
it
up in my company and others. I admittedly did not read the offer terms
this
time, and recognize they covered their '6' with it, but still and all I
consider it deceptive.

I don't live in the 'beta world', but, as evidenced by the many problems
like mine, do like having the latest edition. MS should never offer beta
installs, especially those that are irreversible, to rank and file users.
I
thought it was a chance to test a new product and, if I liked it would
purchase it when the license expired. No more, no less. I wasn't
contacted
as a paid or volunteer developer/tester.

Does that make sense? I've lost 3 days so far and believe it will be one
more before I can be back to where I started last week.

John