Office 2007 install fails with a setup cannot continue message

B

Bob Buckland ?:-\)

Hi Terry,

Is Onecare shutdown when you're doing the install?
Have you turned on/off any of the Vista 'features' for protecting installs?

If you extract the download Office 2007 RTM files to a folder on your hard drive can you install from there (FWIW, it took three
downloads before I got one that had the MD5 hash correct) <g>.

Using %temp% in Start=>Run (or whatever you want to call the 'button' in Vista <g> should take you to the directory for any log
files.

===============
Hi Millie

Likewise, I found nothing relevant there. I stress that this is a CLEAN
install of Vista Ultimate on a freshly formatted HDD, so there can be no
traces of any beta installation of either Vista or Office 2007.

The only extra information I have found that may be pertinent is that I have
a folder called Config.msi has been made in the root of C: drive (almost
certainly by Office 2007 setup) and it is completely empty.

I am sure this has to be a Bug. It looks like the beta site is now closed
for bugs - though I am not sure if this is an Office or Vista bug anyway.

Terry >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
T

Terry Farrell

Bob

Definitely no Office log file: the only log file on the HDD is CBS.log.

It doesn't seem possible to turn off OneCare. It is so caring that they
don't seem to have provided means to disable it!

Vista feature is turned off.

I'll try yet another download just in case 'corrupt file' is correct but I
have never had problems with corrupt downloads previously.

Terry
 
T

Terry Farrell

Bob

Definitely no Office log file: the only log file on the HDD is CBS.log.

It doesn't seem possible to turn off OneCare. It is so caring that they
don't seem to have provided means to disable it!

Vista feature is turned off.

I'll try yet another download just in case 'corrupt file' is correct but I
have never had problems with corrupt downloads previously.

Terry
 
T

Terry Farrell

Bob

Definitely no Office log file: the only log file on the HDD is CBS.log.

It doesn't seem possible to turn off OneCare. It is so caring that they
don't seem to have provided means to disable it!

Vista feature is turned off.

I'll try yet another download just in case 'corrupt file' is correct but I
have never had problems with corrupt downloads previously.

Terry
 
T

Terry Farrell

Bob

Definitely no Office log file: the only log file on the HDD is CBS.log.

It doesn't seem possible to turn off OneCare. It is so caring that they
don't seem to have provided means to disable it!

Vista feature is turned off.

I'll try yet another download just in case 'corrupt file' is correct but I
have never had problems with corrupt downloads previously.

Terry
 
T

Terry Farrell

Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry
 
T

Terry Farrell

Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry
 
T

Terry Farrell

Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry
 
T

Terry Farrell

Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry
 
B

Bob Buckland ?:-\)

Hi Terry,

Are you running setup from a folder that you extracted the contents to, or are you mounting the .ISO for Office and running setup
from there, or ???

===========
Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
B

Bob Buckland ?:-\)

Hi Terry,

Are you running setup from a folder that you extracted the contents to, or are you mounting the .ISO for Office and running setup
from there, or ???

===========
Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
B

Bob Buckland ?:-\)

Hi Terry,

Are you running setup from a folder that you extracted the contents to, or are you mounting the .ISO for Office and running setup
from there, or ???

===========
Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
B

Bob Buckland ?:-\)

Hi Terry,

Are you running setup from a folder that you extracted the contents to, or are you mounting the .ISO for Office and running setup
from there, or ???

===========
Bob

I've uninstalled OneCare and tried yet another download - still same abort
as soon as Setup tries. There is still no log file.

I am at the point where I am going back to Windows XP and Office 2003.

terry >>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
T

Terry Farrell

Bob

I burnt the downloaded ISO to CDR and have tried running it from both the CD
and by copying it to a folder on my HDD and running from there too. I now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post this in
a Vista NG now.

Terry
 
T

Terry Farrell

Bob

I burnt the downloaded ISO to CDR and have tried running it from both the CD
and by copying it to a folder on my HDD and running from there too. I now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post this in
a Vista NG now.

Terry
 
T

Terry Farrell

Bob

I burnt the downloaded ISO to CDR and have tried running it from both the CD
and by copying it to a folder on my HDD and running from there too. I now
have 6 CDs burnt and all verified.

I'm leaning towards this being a Vista problem and I think I'll post this in
a Vista NG now.

Terry
 

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