Office 2007 "Installation of this package failed"

A

AltNrg4U

I tried cleaning up my computer by cleaning up my temp files, recycle bin...
This did not seem to work. I redownloaded the installation file and it
worked fine! I am in and reviewing the Beta software.
 
A

AltNrg4U

I tried cleaning up my computer by cleaning up my temp files, recycle bin...
This did not seem to work. I redownloaded the installation file and it
worked fine! I am in and reviewing the Beta software.
 
A

AltNrg4U

I tried cleaning up my computer by cleaning up my temp files, recycle bin...
This did not seem to work. I redownloaded the installation file and it
worked fine! I am in and reviewing the Beta software.
 
A

AltNrg4U

I tried cleaning up my computer by cleaning up my temp files, recycle bin...
This did not seem to work. I redownloaded the installation file and it
worked fine! I am in and reviewing the Beta software.
 
A

AltNrg4U

I tried cleaning up my computer by cleaning up my temp files, recycle bin...
This did not seem to work. I redownloaded the installation file and it
worked fine! I am in and reviewing the Beta software.
 
D

Dave Andrews

Some more info for you. Experiencing exactly the same thing here.

If i manually extract, it fails in the same way at the same point as the
execuatble launch.

If i burn the executable to CD and run, it installs fine.

After seeing this i dug out the old XPSP2.exe file to test the extraction,
and this failed half way though. To be safe i did the same process (from the
SP2 CD, not the HDD) and it extracted fine.

Unfortunately, the process of extraction doesn't seem to generate any error
log's in the %temp% dir, only setup error's.

p.s. I'm not using MCE, im on XP Home with a VIA VT8237R chipset and a SATA
HDD. I don't believe this problem existed (or atleast it wasn't reported)
with an IDE drive in the system, but i'm just about to ghost back to an IDE
drive to test this theory.
 
D

Dave Andrews

Some more info for you. Experiencing exactly the same thing here.

If i manually extract, it fails in the same way at the same point as the
execuatble launch.

If i burn the executable to CD and run, it installs fine.

After seeing this i dug out the old XPSP2.exe file to test the extraction,
and this failed half way though. To be safe i did the same process (from the
SP2 CD, not the HDD) and it extracted fine.

Unfortunately, the process of extraction doesn't seem to generate any error
log's in the %temp% dir, only setup error's.

p.s. I'm not using MCE, im on XP Home with a VIA VT8237R chipset and a SATA
HDD. I don't believe this problem existed (or atleast it wasn't reported)
with an IDE drive in the system, but i'm just about to ghost back to an IDE
drive to test this theory.
 
D

Dave Andrews

Some more info for you. Experiencing exactly the same thing here.

If i manually extract, it fails in the same way at the same point as the
execuatble launch.

If i burn the executable to CD and run, it installs fine.

After seeing this i dug out the old XPSP2.exe file to test the extraction,
and this failed half way though. To be safe i did the same process (from the
SP2 CD, not the HDD) and it extracted fine.

Unfortunately, the process of extraction doesn't seem to generate any error
log's in the %temp% dir, only setup error's.

p.s. I'm not using MCE, im on XP Home with a VIA VT8237R chipset and a SATA
HDD. I don't believe this problem existed (or atleast it wasn't reported)
with an IDE drive in the system, but i'm just about to ghost back to an IDE
drive to test this theory.
 
D

Dave Andrews

Some more info for you. Experiencing exactly the same thing here.

If i manually extract, it fails in the same way at the same point as the
execuatble launch.

If i burn the executable to CD and run, it installs fine.

After seeing this i dug out the old XPSP2.exe file to test the extraction,
and this failed half way though. To be safe i did the same process (from the
SP2 CD, not the HDD) and it extracted fine.

Unfortunately, the process of extraction doesn't seem to generate any error
log's in the %temp% dir, only setup error's.

p.s. I'm not using MCE, im on XP Home with a VIA VT8237R chipset and a SATA
HDD. I don't believe this problem existed (or atleast it wasn't reported)
with an IDE drive in the system, but i'm just about to ghost back to an IDE
drive to test this theory.
 
D

Dave Andrews

Some more info for you. Experiencing exactly the same thing here.

If i manually extract, it fails in the same way at the same point as the
execuatble launch.

If i burn the executable to CD and run, it installs fine.

After seeing this i dug out the old XPSP2.exe file to test the extraction,
and this failed half way though. To be safe i did the same process (from the
SP2 CD, not the HDD) and it extracted fine.

Unfortunately, the process of extraction doesn't seem to generate any error
log's in the %temp% dir, only setup error's.

p.s. I'm not using MCE, im on XP Home with a VIA VT8237R chipset and a SATA
HDD. I don't believe this problem existed (or atleast it wasn't reported)
with an IDE drive in the system, but i'm just about to ghost back to an IDE
drive to test this theory.
 
D

Dave Andrews

Some more info for you. Experiencing exactly the same thing here.

If i manually extract, it fails in the same way at the same point as the
execuatble launch.

If i burn the executable to CD and run, it installs fine.

After seeing this i dug out the old XPSP2.exe file to test the extraction,
and this failed half way though. To be safe i did the same process (from the
SP2 CD, not the HDD) and it extracted fine.

Unfortunately, the process of extraction doesn't seem to generate any error
log's in the %temp% dir, only setup error's.

p.s. I'm not using MCE, im on XP Home with a VIA VT8237R chipset and a SATA
HDD. I don't believe this problem existed (or atleast it wasn't reported)
with an IDE drive in the system, but i'm just about to ghost back to an IDE
drive to test this theory.
 
D

Dave Andrews

Some more info for you. Experiencing exactly the same thing here.

If i manually extract, it fails in the same way at the same point as the
execuatble launch.

If i burn the executable to CD and run, it installs fine.

After seeing this i dug out the old XPSP2.exe file to test the extraction,
and this failed half way though. To be safe i did the same process (from the
SP2 CD, not the HDD) and it extracted fine.

Unfortunately, the process of extraction doesn't seem to generate any error
log's in the %temp% dir, only setup error's.

p.s. I'm not using MCE, im on XP Home with a VIA VT8237R chipset and a SATA
HDD. I don't believe this problem existed (or atleast it wasn't reported)
with an IDE drive in the system, but i'm just about to ghost back to an IDE
drive to test this theory.
 
D

Dave Andrews

And another update.....

We took all the components from the offending system to different make of
board (still VT8237R) and had exactly the same issue. We re-installed
again....had the same issue. We changed the CPU from an intel 6XX series to
a 5XX series and installed, now it all works fine. Put the 6XX series back
into the system installed with a 5XX CPU and it still works fine.

Hopefully that's a bit of 'food for thought' for you all...
 
D

Dave Andrews

And another update.....

We took all the components from the offending system to different make of
board (still VT8237R) and had exactly the same issue. We re-installed
again....had the same issue. We changed the CPU from an intel 6XX series to
a 5XX series and installed, now it all works fine. Put the 6XX series back
into the system installed with a 5XX CPU and it still works fine.

Hopefully that's a bit of 'food for thought' for you all...
 
D

Dave Andrews

And another update.....

We took all the components from the offending system to different make of
board (still VT8237R) and had exactly the same issue. We re-installed
again....had the same issue. We changed the CPU from an intel 6XX series to
a 5XX series and installed, now it all works fine. Put the 6XX series back
into the system installed with a 5XX CPU and it still works fine.

Hopefully that's a bit of 'food for thought' for you all...
 
D

Dave Andrews

And another update.....

We took all the components from the offending system to different make of
board (still VT8237R) and had exactly the same issue. We re-installed
again....had the same issue. We changed the CPU from an intel 6XX series to
a 5XX series and installed, now it all works fine. Put the 6XX series back
into the system installed with a 5XX CPU and it still works fine.

Hopefully that's a bit of 'food for thought' for you all...
 
D

Dave Andrews

And another update.....

We took all the components from the offending system to different make of
board (still VT8237R) and had exactly the same issue. We re-installed
again....had the same issue. We changed the CPU from an intel 6XX series to
a 5XX series and installed, now it all works fine. Put the 6XX series back
into the system installed with a 5XX CPU and it still works fine.

Hopefully that's a bit of 'food for thought' for you all...
 
D

Dave Andrews

And another update.....

We took all the components from the offending system to different make of
board (still VT8237R) and had exactly the same issue. We re-installed
again....had the same issue. We changed the CPU from an intel 6XX series to
a 5XX series and installed, now it all works fine. Put the 6XX series back
into the system installed with a 5XX CPU and it still works fine.

Hopefully that's a bit of 'food for thought' for you all...
 
D

Dave Andrews

And another update.....

We took all the components from the offending system to different make of
board (still VT8237R) and had exactly the same issue. We re-installed
again....had the same issue. We changed the CPU from an intel 6XX series to
a 5XX series and installed, now it all works fine. Put the 6XX series back
into the system installed with a 5XX CPU and it still works fine.

Hopefully that's a bit of 'food for thought' for you all...
 
J

John S.

JoAnn, I believe we all know there is no actual tech support for beta
software, but dont you think it would be prudent to at least offer a little
asistance rather than a put down to those trying to help find the bugs? I am
having the exact same problem and I am using the beta 2 version of Vista. I
am a 30 year "veteran" working with computers & I could sure use a little
help figuring this one out.
--
If you can read this, thank a teacher. Since you are reading it in English,
thank a Soldier.


JoAnn Paules said:
The notice that appeared prior to your downloading the beta states:
"Beta code is offered "as is", and does NOT include technical support."

--

JoAnn Paules
MVP Microsoft [Publisher]



Peteerwilliam said:
Me too, just the same - Microsoft say "refer to discussion group" -not
very
helpful. I hope someone has the answer.
 

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